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Industry Report

CRM Software

Knowledge Graph Entities
Dominant · SE Outbound Links ρ=0.482

AI recommendation signal analysis across 805 domains and 11 buyer personas in CRM Software, led by salesforce.com as the most LLM-recommended domain.

805Domains Tracked
11Buyer Personas
knowledge_graph_entities.report
EntityScore
Klaviyo
93.5
Mailchimp
77.5
Microsoft Dynamics
76.9
Brevo
64.4
IBM
60.0
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About This Report

How to use this page

Industry view: this page aggregates every persona's data for the whole industry, plus industry-wide queries. Pick a persona from the sidebar to narrow the lens to one segment.
Use Case

Check your knowledge-graph footprint

Wikidata is the structured knowledge graph behind Wikipedia, search engines, and many AI systems. If the graph does not know a brand, machines have less to anchor an answer on. See which entities carry this segment's topics and brands, and whether its top domains have an entity at all.

How It's Calculated

Where the numbers come from

We scan every Wikidata entity record (labels, descriptions, property values) for this segment's topic phrases and brand hostnames. Entity records are short structured data, so counts run far smaller than article text. Coverage checks which entities claim each domain as an official website.

Overview

What's on this page

Top-entity charts, the full entity table, and a knowledge-graph coverage check for this segment's most LLM-recommended domains.

Segment Totals

Knowledge graph at a glance

How much of the Wikidata knowledge graph touches CRM Software across all personas. Entity records are short structured data (labels, descriptions, property values), so these counts run far smaller than Wikipedia article text; what matters is which entities show up, not raw volume.

29K
Entities With Topic Matches
1,258
Entities Mentioning Brands
29K
Topic Phrase Matches
1,715
Brand Mentions
Top Domains

Knowledge graph coverage

Whether a Wikidata entity claims each of this segment's most LLM-recommended domains as its official website. A brand without an entity is invisible to systems that navigate the web through the knowledge graph.

14 of 25 top domains for CRM Software have a knowledge-graph entity.

DomainKnowledge Graph EntityWikidata ID
salesforce.comSalesforceQ941127
hubspot.comHubSpotQ5926631
pipedrive.comPipedriveQ24054211
klaviyo.comKlaviyoQ106631196
followupboss.comNot in the knowledge graph-
microsoft.comMicrosoft WindowsQ1406
gainsight.comNot in the knowledge graph-
zoho.comZoho Office SuiteQ1139115
bloomerang.coNot in the knowledge graph-
bloomerang.comBloomerangQ139504158
lessannoyingcrm.comNot in the knowledge graph-
kvcore.comNot in the knowledge graph-
oracle.comOracle CorporationQ19900
close.comNot in the knowledge graph-
freshworks.comFreshworksQ117782453
attio.comNot in the knowledge graph-
monday.commonday.comQ65073369
sap.comSAP ERPQ167533
neonone.comNot in the knowledge graph-
totango.comNot in the knowledge graph-
insightly.comInsightlyQ24897996
copper.comNot in the knowledge graph-
blackbaud.comBlackbaudQ4922539
braze.comBrazeQ20880554
salesforce.orgNot in the knowledge graph-
Wikidata

Top knowledge-graph entities

The entity records where CRM Software's brands and topics appear, aggregated across all personas. Brand Mentions is the more reliable single ranking here; broadly used phrases can surface large unrelated entities in the topic view. Blended merges the two on a log scale (brand mentions weighted higher, 0 to 100). Bars and entity names link to the record; entities with no label show their Wikidata ID. The table follows the selected view.


EntityBlendedBrand MentionsTopic Matches
Klaviyo93.52418
Mailchimp77.51212
Microsoft Dynamics76.9168
Brevo64.478
IBM60.0360
Oracle CRM54.264
Notion51.482
Q12979350.6200
Zendesk48.644
Microsoft47.1160
Mightycause45.643
Adobe Premiere Pro45.0140
Taboola45.0140
Oracle E-Business Suite41.742
Adobe Creative Cloud39.8100
Q20790238.390
Adobe Sign38.390
Optimove38.032
ActiveCampaign38.032
OnePageCRM38.032
Adobe36.580
Adobe Acrobat Reader DC36.580
Adobe After Effects34.670
Adobe Photoshop Lightroom34.670
Q1869869034.670
CiviCRM33.222
CICS33.222
Siebel Systems33.222
Creatio33.222
SuiteCRM33.222
Cirrus Insight33.222
1CRM33.222
Capsule33.222
DonorSnap33.222
Classy32.531
Microsoft SQL Server32.360
Shopify32.360
Adobe for Business32.360
Oracle Fusion Applications32.360
Contentsquare32.360
SAP ERP29.850
Oracle Database29.850
Media Creation Tool29.850
Data Analytics for Machine Learning29.850
Owj CRM28.207
Vantive27.721
Resco27.721
Leadbeam27.721
Q8068926.740
Adobe Flash Player26.740
Sage Group26.740
Microsoft Lumia 640 XL26.740
Anove International26.740
Tesla26.406
Q1663919726.406
SendPulse24.305
customer relationship management software24.305
Rollo24.305
Vanta24.305
brand loyalty building skills24.305
Microsoft Windows23.030
JDeveloper23.030
Jakarta EE23.030
Adobe Audition23.030
PCMag23.030
Oracle SQL Developer23.030
SAP NetWeaver Business Intelligence23.030
Q525484323.030
Supply & Demand Chain Executive23.030
Datalogix23.030
IBM Bluemix23.030
Microsoft Lumia 64023.030
G223.030
Oracle ERP Cloud23.030
Donorbox23.030
Oracle Cloud Platform23.030
Hostinger23.030
Oracle HCM Cloud23.030
Microsoft Docs23.030
Microsoft Learn23.030
Microsoft Typography23.030
Security Engineering: A Guide to Building Dependable Distributed Systems, 2nd edition21.904
fundraising platform21.904
Act!20.911
Vtiger CRM20.911
People20.911
Microsoft Dynamics 365 Sales20.911
Forefront Identity Manager20.911
Salesloft20.911
Vtiger20.911
Reply.io20.911
GetResponse20.911
Omnisend20.911
Zendesk Sell20.911
Insightly CRM software20.911
Microsoft Rewards20.911
Microsoft Defender Vulnerability Management20.911
Smart Boot Manager20.911
Donately20.911
Bloomerang20.911
customer relationship management18.803
Distributed Access Control System18.803
Category:Customer relationship management software18.803
Simple CRM18.803
Perspectives in healthcare risk management18.803
An enhancement of the Role-Based Access Control model to facilitate information access management in context of team collaboration and workflow18.803
Identity management--at the heart of CRM (customer relationship management).18.803
Loyalty program types as drivers of customer retention: a comparison of stand-alone programs and multi-vendor loyalty programs through the lens of transaction cost economics18.803
Entropic Statistical Description of Big Data Quality in Hotel Customer Relationship Management18.803
Integrating Organisational Change Management and Customer Relationship Management in a Casino18.803
Customer relationship management: the evolving role of customer data18.803
Customer Relationship Management: The Evolving Role of Customer Data18.803
The Impact of Customer Relationship Management (CRM) Technology on  Business-to-Business Customer Relationships18.803
Agnostic customer relationship management with browser overlay and campaign management portal18.803
Research on dynamic customer segmentation in customer relationship management18.803
cybersecurity professional18.803
An RFM and CLV analysis for customer retention and customer relationship management of a logistics firm18.803
A Study on the Effect Of Customer Relationship Management on Customer Engagement, In Context of Private Banks in Nagpur City18.803
Electronic Customer Relationship Management (E-CRM) Application as Efforts to Increase Customer Retention of Micro Small and Medium Enterprises (MSMEs) in Banten Indonesia18.803
Impact of Consumer Relationship Management on Consumer Satisfaction, Loyalty Programs and Customer Retention in Banking Sector of Pakistan18.803
Improvement of Permission Management System Based on RBAC(Role-Based Access Control) Model18.803
TUIO Online Fundraising Platform For Schools18.803
geogen gialon18.803
vCISO Lite18.803
Q1121918.320
Q1127818.320
Adobe Digital Editions18.320
Windows Glyph List 418.320
Windows Installer18.320
SPSS18.320
DirectX18.320
Adobe Dreamweaver18.320
Microsoft Paint18.320
CHKDSK18.320
Microsoft Digital Image18.320
Windows Registry18.320
Visual Basic for Applications18.320
Microsoft Dynamics AX18.320
Forrester18.320
Odoo18.320
Microsoft Dynamics NAV18.320
Microsoft AutoRoute18.320
Salesforce18.320
Adobe LiveCycle Designer18.320
IBM Informix18.320
IBM Rational DOORS18.320
Microsoft Dynamics GP18.320
Microsoft Virtual Server18.320
Adobe FrameMaker18.320
Telephony Application Programming Interface18.320
Rational Rhapsody18.320
Oracle Application Server18.320
IBM Power Systems18.320
CPLEX18.320
Microsoft Student18.320
Adobe LiveMotion18.320
Adobe Content Server18.320
EDGAR18.320
Microsoft Layer for Unicode18.320
IBM Configuration Management Version Control18.320
NetSuite18.320
Adobe Animate18.320
Adobe RoboHelp18.320
Adobe eLearning Suite18.320
Business Matters18.320
Constant Contact18.320
Salesforce Marketing Cloud18.320
HubSpot18.320
IntelliType18.320
Java BluePrints18.320
Marketo18.320
Mattress Firm18.320
Microsoft Japan18.320
Microsoft Search Server18.320
Oracle Property Manager18.320
RingCentral18.320
Trustpilot18.320
Workday, Inc.18.320
Zoho Corporation18.320
Zuora18.320
Q1098455618.320
Microsoft Pinyin IME18.320
Microsoft Movies & TV18.320
Microsoft Mobile18.320
Keap18.320
Base CRM18.320
Microsoft Dynamics SL18.320
Slack18.320
Q1814682318.320
Q1816877418.320
Performance Analyzer18.320
Realtor.com18.320
Oracle BlueKai Data Management Platform18.320
Microsoft Lumia 950 XL18.320
SAP S/4HANA18.320
Windows Subsystem for Linux18.320
Adobe XD18.320
Microsoft Dynamics 36518.320
Apigee18.320
Forbes 30 Under 3018.320
Microsoft Dynamics 365 for Finance and Operations18.320
Oracle Cloud18.320
Microsoft Academic Graph18.320
monday.com18.320
Microsoft Saudi18.320
GetApp18.320
IBM Cloud18.320
Microsoft Mesh18.320
Dovetail18.320
IBM Cloud Object Storage18.320
Branwen R Drew18.320
The Last Breath, at the Heart of the Hôtel-Dieu de Montréal18.320
A Mad Venture, in the Footsteps of Jeanne Mance18.320
Wandering Souls18.320
City of a dream18.320
Salesforce18.320
Microsoft Lists18.320
Microsoft Berlin18.320
Freshworks18.320
Antimalware Scan Interface18.320
ClickUp18.320
Mapp Digital UK Ltd.18.320
invgate18.320
LiveRamp18.320
Forbes ASAP18.320
Microsoft Security Copilot18.320
Forbes Best-In-State Wealth Advisor18.320
Forbes Top 250 Wealth Advisor18.320
Jordan/Zalaznick Advisers Inc.18.320
Q13903891318.320
Narad Bastola18.320
Teamleader18.320
Realtracs18.320
AgentZap18.320
Placester18.320
Aeroplan14.902
chief data officer14.902
single sign-on14.902
Capital One14.902
principle of least privilege14.902
corporate governance of information technology14.902
Sales force management system14.902
The Beggar Student14.902
eCRM14.902
loyalty program14.902
landing page14.902
role-based access control14.902
customer management14.902
customer acquisition management14.902
Disaster recovery and business continuity auditing14.902
Flightpath14.902
FlyerTalk14.902
Pivotal CRM14.902
sales funnel14.902
Redo Backup and Recovery14.902
Category:Customer relationship management14.902
TeleMagic14.902
Category:Customer relationship management software companies14.902
Category:Free customer relationship management software14.902
The Journal of Change Management14.902
International Journal of Electronic Customer Relationship Management14.902
Int J Business Continuity and Risk Management14.902
Comparison of mobile CRM systems14.902
VTECRM14.902
System for Cross-domain Identity Management14.902
World Marrow Donor Association Crisis Response, Business Continuity, and Disaster Recovery Guidelines14.902
Improving organisational resilience through enterprise security risk management14.902
Data Mining Application in Customer Relationship Management for Hospital Inpatients14.902
Data governance frameworks and change management14.902
Governance apples and oranges. Differences exist between information governance, data governance, and IT governance14.902
An Optimal Mobile Service for Telecare Data Synchronization using a Role-based Access Control Model and Mobile Peer-to-Peer Technology14.902
Maintaining high-volume, low-pressure surface-coating regulatory compliance using the U.s. Environmental Protection Agency's data quality objectives process14.902
Reducing security risk using data loss prevention technology14.902
Social customer relationship management: taking advantage of Web 2.0 and Big Data technologies14.902
Q3208480314.902
Enabling Healthcare IT Governance: Human Task Management Service for Administering Emergency Department's Resources for Efficient Patient Flow14.902
Risk management and disaster recovery planning for online libraries14.902
Regulatory compliance requirements for an open source electronic image trial management system14.902
Key Management Scheme Based on Route Planning of Mobile Sink in Wireless Sensor Networks14.902
The Relationship Between the Customer Relationship Management and Patients’ Loyalty to Hospitals14.902
Information system success model for customer relationship management system in health promotion centers14.902
RFID of next generation network for enhancing customer relationship management in healthcare industries14.902
The impact of the customer relationship management on organizational productivity, customer trust and satisfaction by using the structural equation model: A study in the Iranian hospitals14.902
Rethinking business continuity: Emerging trends in the profession and the manager's role14.902
Is emergency management an integrated element of business continuity management? A case study with security professionals in Western Australia14.902
Evaluation of an Enhanced Role-Based Access Control model to manage information access in collaborative processes for a statewide clinical education program.14.902
Design and implementation of disaster recovery and business continuity solution for radiology PACS.14.902
Exploring mobile health in a private online social network14.902
Role-based access control through on-demand classification of electronic health record14.902
Eventry14.902
Airline business continuity and IT disaster recovery sites14.902
Application impact analysis: a risk-based approach to business continuity and disaster recovery14.902
Business continuity: mitigating and responding to ensure continuous customer support14.902
Business continuity and disaster recovery: PACS as a case example14.902
A dashboard for measuring capability when designing, implementing and validating business continuity and disaster recovery projects14.902
Donor cycle and donor segmentation: new tools for improving blood donor management14.902
Suitability of customer relationship management systems for the management of study participants in biomedical research.14.902
Customer relationship management ... new applications promise the dual benefits of more revenues and healthier patients.14.902
Cerberus, an Access Control Scheme for Enforcing Least Privilege in Patient Cohort Study Platforms : A Comprehensive Access Control Scheme Applied to the GENIDA Project - Study of Genetic Forms of Intellectual Disabilities and Autism Spectrum Disord14.902
Can a customer relationship management program improve recruitment for primary care research studies?14.902
A contextual role-based access control authorization model for electronic patient record.14.902
Empirical Performance of the Calibrated Self-Controlled Cohort Analysis Within Temporal Pattern Discovery: Lessons for Developing a Risk Identification and Analysis System14.902
Customer data platform14.902
Insuring satisfaction. Health plans are steadily upgrading their customer relationship management capabilities14.902
Journal of Risk and Financial Management14.902
conversion rate optimization14.902
A reasonable approach to security. Quantitative risk management goes beyond HIPAA compliance14.902
Using innovative customer relationship management technologies to explore the business opportunities of an ageing population and provide better service.14.902
Patients' Satisfaction14.902
Health Information System Role-Based Access Control Current Security Trends and Challenges.14.902
The Customer Relationship Management Process: Its Measurement and Impact on Performance14.902
Customer relationship management (CRM) in business‐to‐business (B2B) e‐commerce14.902
Why Do Customer Relationship Management Applications Affect Customer Satisfaction?14.902
From customer relationship management to customer‐managed relationship: unraveling the paradox with a co‐creative perspective14.902
Role-based access control models14.902
RBAC Standard Rationale: Comments on "A Critique of the ANSI Standard on Role-Based Access Control"14.902
Determinant elements of customer relationship management in e-business14.902
Modelling electronic customer relationship management success: functional and temporal considerations14.902
Understanding customer relationship management (CRM) adoption in an Arab Middle Eastern context14.902
Specification, Validation, and Enforcement of a Generalized Spatio-Temporal Role-Based Access Control Model14.902
The evolving data architecture of social customer relationship management14.902
The relationship of business continuity management, supply chain risk management and ICT within the supply network14.902
Estimating impact of infrastructure development on economic growth in India14.902
The Use of Customer Relationship Management Software in Meta-Enterprises for Virtual Enterprise Integration14.902
Customer relationship management mechanisms: A systematic review of the state of the art literature and recommendations for future research14.902
The impact of cost, technology acceptance and employees' satisfaction on the effectiveness of the electronic customer relationship management systems14.902
Efficient Customer Relationship Management and Novel e-Marketing Strategies in Tourism and Hospitality14.902
Customer Relationship Management Systems – Why Many Large Companies Do Not Have Them?14.902
The Use of Customer Relationship Management Software in Meta-enterprises for Virtual Enterprise Integration14.902
Business Continuity Planning and Disaster Recovery Planning14.902
Customer relationship management in call centers: The uneasy process of re(form)ing the subject through the ‘people-by-numbers’ approach14.902
Outsourcing of customer relationship management: implications for customer satisfaction14.902
Factors affecting customer relationship management practices in Thai academic libraries14.902
Sarbanes–Oxley and Enterprise Security: It Governance and What it Takes to Get the Job Done14.902
Business Continuity and Disaster Recovery Plans – Things Overlooked14.902
Business Continuity and Disaster Recovery Plans: How and When to Test Them14.902
The Reference Desk, Points-of-Sale, and the Building of Loyalty: Applications of Customer Relationship Management Techniques to Library Marketing14.902
Personal Recommendation Using a Novel Collaborative Filtering Algorithm in Customer Relationship Management14.902
A Multidimensional and Multimembership Clustering Method for Social Networks and Its Application in Customer Relationship Management14.902
Authenticated Blind Issuing of Symmetric Keys for Mobile Access Control System without Trusted Parties14.902
Learning and preparing for Thailand Quality Award: customer satisfaction analysis14.902
Customer Relationship Management as an Imperative for Academic Libraries14.902
Enhancing Airline Customer Relationship Management Data by Inferring Ties between Passengers14.902
Teamwork, coordination and customer relationship management skills: As important as technical skills in preparing our SE graduates14.902
Diffusion of innovation: customer relationship management adoption in supply chain organizations14.902
The effect of social media interactions on customer relationship management14.902
Risk identification, risk assessment, and risk management of abusable drug formulations14.902
The Volunteer Management Report14.902
A model-driven approach for the visual specification of Role-Based Access Control policies in web systems14.902
The effect of externalities on adoption of social customer relationship management (SCRM)14.902
Cost-Sensitive-Data Preprocessing for Mining Customer Relationship Management Databases14.902
The use of social customer relationship management by building contractors: evidence from Tasmania14.902
Exploring the role of knowledge management practices in fostering customer relationship management as a catalyst of marketing innovation14.902
Efficient Key Management for Enforcing Access Control in Outsourced Scenarios14.902
A review of customer relationship management: successes, advances, pitfalls and futures14.902
Customer relationship management: advances, dark sides, exploitation and unfairness14.902
An exploratory study of the implementation of customer relationship management by Malaysian automobile distributors14.902
Mobile customer relationship management: an exploratory analysis of Italian applications14.902
Mobilizing customer relationship management14.902
Mobile customer relationship management: foundations, challenges and solutions14.902
Understanding customer relationship management (CRM)14.902
The value of telecom subscribers and customer relationship management14.902
An exploratory study of implementation of customer relationship management strategy14.902
Customer relationship management: strategic lessons and future directions14.902
Electronic customer relationship management14.902
Mobile customer relationship management: underlying issues and challenges14.902
Strategic issues in customer relationship management (CRM) implementation14.902
Customer Relationship Management applied to higher education: developing an e-monitoring system to improve relationships in electronic learning environments14.902
Customer Relationship Management and Firm Performance14.902
From social media to social customer relationship management14.902
Apple Support14.902
Data governance, data literacy and the management of data quality14.902
2013-158 - Regulators Issue Joint Staff Review of Firms Business Continuity and Disaster Recovery Planning (NAID 144009749)14.902
2013-166 - SEC Issues Risk Alert on Investment Advisers Business Continuity and Disaster Recovery Planning (NAID 144009765)14.902
Make a difference with CRM (Customer Relationship Management) solutions14.902
In league with your patients. Properly implemented customer relationship management systems can be mutually beneficial14.902
Customer relationship management. Serving stakeholders catches on enterprisewide14.902
WellSpan Health to pilot eCRM (customer relationship management) application14.902
Integrating major gifts and planned giving14.902
The Meaningful Retention Strategy Inventory: a targeted approach to implementing retention strategies14.902
Customer relationship management in the contract pharmaceutical industry: an exploratory study for measuring success14.902
Creating a health-conscious community. Montana health system uses interactive customer relationship management strategies to increase women's participation in heart disease program14.902
Moves Management for physician fundraising in a capital campaign14.902
Customer relationship management in health care14.902
Discussions on the regulatory requirements for medical device risk management in China14.902
Patients, not purchases. Customer relationship management is slowly, and carefully, finding its way into healthcare14.902
Operational and customer relationship management considerations of electronic prescribing among pharmacists14.902
[Use of customer relationship management to improve healthcare for citizens. The 24h Andalusian Health Service: Healthline]14.902
A Role-Based Access Control Model in Modbus SCADA Systems. A Centralized Model Approach14.902
Connecting the disaster dots: The benefits of enhanced collaboration between business continuity and risk management14.902
Prediction of the increase in health services demand based on the analysis of reasons of calls received by a customer relationship management14.902
Uniting business continuity management and operational risk management14.902
Business continuity management into operational risk management: Assimilation is imminent … resistance is futile!14.902
Business continuity and risk management at a strategic level: Case study of the Flemish government14.902
International Journal of Disaster Recovery and Business Continuity14.902
Journal of Supply Chain and Customer Relationship Management14.902
Using a Customer Relationship Management System to Manage a Quality Improvement Intervention14.902
An Improved Method to Enforce BLP Model and Its Variations in Role-Based Access Control14.902
Service-Oriented Role-Based Access Control14.902
Access Control and Group Key Management of IP Multicast14.902
Research on Intrusion Tolerant Architecture Based on Role-Based Access Control14.902
Role-Based Access Control Model of Temporal Object14.902
A case of managing customer relationship management systems: Empirical insights and lessons learned14.902
Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model14.902
ACM Workshop on Role-Based Access Control14.902
Q10623114514.902
Customer relationship management and big data enabled: Personalization & customization of services14.902
Principle and Implementation of Role-based Access Control Models Based on Partition Number14.902
Customer relationship management practices affecting customer loyalty supporting small airline carriers in Ghana14.902
Intention to use mobile customer relationship management systems14.902
Extending customer relationship management: from empowering firms to empowering customers14.902
Mobile Customer Relationship Management: a communication perspective14.902
Privacy-aware role-based access control14.902
Privacy-Aware Role-Based Access Control14.902
CiviCRM14.902
Implementasi Single Sign-On Menggunakan Google Identity, REST dan OAuth 2.0 Berbasis Scrum14.902
Privacy-Oriented Blockchain-based Distributed Key Management Architecture for Hierarchical Access Control in the IoT Scenario14.902
Customer relationship management (CRM) in e-government: a relational perspective14.902
Applying customer relationship management (CRM) to government14.902
An exploration of call centre agents' CRM software use, customer orientation and job performance in the customer relationship maintenance phase14.902
The impact of customer engagement and selected higher order marketing constructs on customer loyalty: an empirical investigation of the Indonesian airline industry14.902
Customer Relationship Management Based on SPRINT Classification Algorithm under Data Mining Technology14.902
An examination of implementing customer relationship management by Chinese-owned SMEs14.902
The anatomy of a customer relationship management (CRM) initiative14.902
Integrating customer relationship management with data warehousing technology: a banking industry perspective14.902
An Unexpected Journey: an Action Research Approach to the Development of a Customer Relationship Management (CRM) Solution in a Clinical Research Organization14.902
The significance of 'relationship management' as a driver of retention of clients in third party logistics (3PL) : a case study in New Zealand14.902
A comparative study of customer relationship management (CRM) : how strategies and applications vary across industries14.902
Google Trends as a complementary tool for new car sales forecasting : a cross-country comparison along the customer journey, a case for India and South Korea14.902
A Model-driven Role-based Access Control for SQL Databases14.902
Marketing technologies of customer relationship management: digital ecosystems14.902
Blockchain-Based Identity Management and Access Control Framework for Open Banking Ecosystem14.902
Access Control Framework Using Multi-Factor Authentication in Cloud Computing14.902
Penerapan Customer Relationship Management (CRM) Dalam Sistem Informasi Penjualan Kosmetik Berbasis Web14.902
Security Analysis on Administrative Model of Role-Based Access Control14.902
ASSESSMENT ON SECURITY RISKS OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS14.902
The application of security policy to role-based access control and the common data security architecture14.902
Automated reverse engineering of role-based access control policies of web applications14.902
A comprehensive modeling framework for role-based access control policies14.902
Model Influence Finance and Location Strategy on Customer Relationship Management Performance Characteristic: An Actual Study among SMEs’ Logistic Operators14.902
Improving Sales Forecasting Accuracy: A Tensor Factorization Approach with Demand Awareness14.902
Enhancing Security of Mobile Cloud Computing by Trust- and Role-Based Access Control14.902
An examination of customer relationship management dimensions and employee-based brand equity: A study on ride-hailing industry in Saudi Arabia14.902
Using business continuity methodology for improving national disaster risk management14.902
Layered business continuity and disaster recovery model14.902
Blockchain-based identity management and access control framework for open banking ecosystem14.902
Mining the text information to optimizing the customer relationship management14.902
Evolution of customer relationship management to data mining-based customer relationship management: a scientometric analysis14.902
Research on the Application of Participatory Teaching Mode in the Course of Customer Relationship Management14.902
A Comprehensive Cloud Security Model with Enhanced Key Management, Access Control and Data Anonymization Features14.902
A novel approach of privacy-preserving data sharing system through data-tagging with role-based access control14.902
A structured literature review on Big Data for customer relationship management (CRM): toward a future agenda in international marketing14.902
Adopting share of wallet as a basis for communications and customer relationship management14.902
Case analysis of data mining technology in customer relationship management14.902
Digital Security Governance and Accountability in Europe: Ethical Dilemmas in Terrorism Risk Management14.902
Factors Affecting Disclosure of Accounting Information and Tax Rates Effects on The Risk Level of Listed Viet Nam Medicine Firms During Global Economic Crisis - And Roles of IT governance and Data Security in Risk Management- And Rol14.902
Evaluating Impacts of a Six Factor Model on FPT Stock Price in Computer Industry in Vietnam - and Roles of it Governance and Data Security in Risk Management14.902
Factors Affecting Disclosure of Accounting Information And Impacts of A Six Factor Model on DCM Stock Price in Agriculture & Commerce Sector in Vietnam - And Roles of It Governance & Data Security in Risk Management14.902
Data quality analytics, business ethics, and cyber risk management on operational performance and fintech sustainability14.902
To Study the Performance of ACL (Access Control Model) to Identify the Security Issues and to resolve the Problem of Assign Authorization to Object Through SSO (Single Sign-On)14.902
A Survey of Access Control and Data Encryption for Database Security14.902
PERANCANGAN APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) UNTUK MENINGKATKAN LAYANAN PELANGGAN PADA TOKO UNFORGIVN TOXIC FASHION LUBUK ALUNG14.902
Role-based access control for a distributed calculus14.902
Trust Enhanced Cryptographic Role-Based Access Control for Secure Cloud Data Storage14.902
Achieving Secure Role-Based Access Control on Encrypted Data in Cloud Storage14.902
A Clark-Wilson and ANSI role-based access control model14.902
Virtue ethics and customer relationship management: towards a more holistic approach for the development of ‘best practice’14.902
Beyond disaster recovery: the benefits of business continuity14.902
Role-Based Access Control — a Real World Solution14.902
A practical key management scheme for access control in a user hierarchy14.902
Privacy-preserving matrix product based static mutual exclusive roles constraints violation detection in interoperable role-based access control14.902
An adaptive risk management and access control framework to mitigate insider threats14.902
AMTRAC: An administrative model for temporal role-based access control14.902
Symbolic reachability analysis for parameterized administrative role-based access control14.902
Information Security Governance – Compliance management vs operational management14.902
A Data Classification Method for Inconsistency and Incompleteness Detection in Access Control Policy Sets14.902
The impact of customer relationship management on enhancing the customers loan satisfaction in commercial banks in Cameroon.14.902
Impact of the Customer Relationship Management on the Performance of the Institutions of Microfinance in Cameroon: The Case of the CAMCCUL Network14.902
United States Indigenous Data Sovereignty Network14.902
Abdulaziz Al-Ateeq14.902
Data Sovereignty in Community-Based Environmental Monitoring: Toward Equitable Environmental Data Governance14.902
Customer journey prediction and customer segmentation14.902
Research on Customer Relationship Management Strategy of "Hearing Aid Fitting" Based on Refined Data Analysis14.902
Business Continuity and Disaster Recovery: Towards Building a Resilient Organization by Planning for Future Disasters14.902
Integrating metadata from applications used for social networking into a customer relationship management (CRM) system14.902
Markov chain customer relationship management model based on the Hopfield neural network14.902
Customer Relationship Management System for Internet Stock Exchange14.902
Application of Customer Relationship Management in University Library Reference Service14.902
Role-Based Access Control in Digital Library14.902
The Application of Role-based Access Control Technology in Library Books Circulation System14.902
The Relationship and Integration of Collaborative Management System and Customer Relationship Management System14.902
The Library Customer Relationship Management System Analysis and UML Modeling14.902
Study for Customer Relationship Management for Library Based on Service Life Cycle in Big Data Era14.902
Small - and Medium-Sized Enterprises' Customer Relationship Management Processes Impact on Firm Performance Moderated by Entrepreneurial Orientation14.902
Customer Success and the Transformation of Customer Relationships14.902
Studay on the customer relationship management system based on information architecture14.902
How Customer Relationship Management is Used for Reference in e-Government Construction14.902
On Relationship Between Customer Relationship Management of HR Department and Performance of Sustainable Enterprise Management14.902
Designing and Applying Data Warehouse for Airline Company Customer Relationship Management System14.902
Looking through the Relationship Technology in Enterprise Customer Relationship Management14.902
Research on the Relation of Supply Chain Management and Customer Relationship Management Based on the Information Technique14.902
Study on Agent-based Customer Services Model of Customer Relationship Management14.902
Study on Value Chains of Customer Relationship Management Based on KM Tools14.902
Application of Role-Based Access Control in Digital Library14.902
Research on Knowledge Collaboration System in Customer Relationship Management14.902
The Application of Relationship Technology in Customer Relationship Management in Enterprises14.902
Analysis on Customer Information in the Security Customer Relationship Management14.902
Research on the Operation of Customer Relationship Management in Electronic Environment14.902
Customer Relationship Management Based on Web 2.014.902
Comparative Analysis of the IT Governance Tools14.902
The Roles of Customer Gender and the Underlying Mechanisms:A comprehensive analysis and literature review of customer relationship management and relevant studies14.902
SURVEY ON THE DISASTER PREPAREDNESS AND BUSINESS CONTINUITY OF COMPANIES BASED ON THE HEARING ETC. INVESTIGATION TO CRO IN THE GREAT EAST JAPAN EARTHQUAKE AND CONSIDERATION OF ENTERPRISE RISK MANAGEMENT IN FUTURE14.902
Basic Research on Customer Relationship Management14.902
Customer Segmentation and Change Mining Based on Customer Behavior for 4S Shop14.902
Automated key management for remote devices using single sign-on techniques14.902
Using business continuity and disaster recovery for any point in time backup14.902
Secure cluster pairing for business continuity and disaster recovery14.902
On establishing a uniform and efficient customer relationship management system14.902
Structure and Construction of the Customer Relationship Management (CRM) System of Securities Industry14.902
Research on customer relationship management system structure based on data mining14.902
The Study of the Implementation of Customer Relationship Management by China’s Convention & Exhibition Industry14.902
The Systematic Study of Customer Network and Its Knowledge Management: the Strategic Support for Customer Relationship Management14.902
Analysis of Customer Relationship Management based on Knowledge Management14.902
A Research on Strategy for Customer Relationship Management14.902
A Model of Distributed Customer Relationship Management Concerns Large Group-Company14.902
Customer Relationship Management in Uncertainty Environment14.902
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Prelimminary Exploration on the Strategy of Customer Relationship Management Based on Knowledge Management14.902
A Study of Customer Relationship Management With Investment Portfolio14.902
Marketing automation in email campaigns14.902
Role-based access control enabled corporate email14.902
Agnostic augmentation of a customer relationship management application14.902
Agnostic customer relationship management with agent hub and browser overlay14.902
Artificial Intelligence, Blockchain, Machine Learning, and Customer Relationship Management14.902
The Customer Marketing Method: How to Implement and Profit from Customer Relationship Management Jay Curry;New York: The Free Press. 236 pages; $25.00 Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy Roland T. Rus14.902
Multivariate methods in enterprise system implementation, risk management and change management14.902
Systems and methods for data access control and account management14.902
Value oriented customer relationship management based on customer equity:(Conceptual) framework and empirical analysis14.902
Customer Relationship Management and Customer Choice14.902
Description and Identification of Large Customers for Customer Relationship Management14.902
A Research on the Mechanism of How the Customer Retention Strategy Influences Customer Loyalty in Service Industry——A analysis model based on customer trust,value and satisfaction14.902
Customer Relationship Management,Internal Control and Merger and Acquisition Performance——Analysis of Multivariate Linear Regression Model14.902
Customer Segmentation and Retention Strategy Based on Customer Value14.902
Improvement of the Provision Against Crime by Customer Relationship Management:An Example in a Special Administrative Region of China14.902
Integrating Customer Relationship Management with Customer Knowledge Management Based on Involvement Theory14.902
Theoretical Integration Study on Public Project Contract Management and Relationship Management14.902
Key Management for Enterprise Data Encryption14.902
The Research on Integrated Mechanism between Employee Orientation and Customer Relationship Management:Based on the Case Study of Huatai Securities14.902
Customer Relationship Management is an Urgent Matter for the Study of Enterprise Management in China14.902
The Application Research of Data Mining in Customer Relationship Management14.902
An Efficient Encryption and Key Management Scheme for Layered Access Control of H.264/Scalable Video Coding14.902
Survey on Data Classification and Data Encryption Techniques Used in Cloud Computing14.902
Data Encryption using SCT and access control using TRBAC in Cloud Computing for Big Data14.902
Alliant14.902
Blockchain-based CRM Solutions: Securing Customer Data in the Digital Transformation Era14.902
Modelling change management and risk management in a financial organization due to information system adoption14.902
Secure Transmission of Biometric Scan Images Using Data Encryption Standards(DES) Algorithm14.902
Systems, methods, and apparatuses for implementing automatic entry of customer relationship management (CRM) data into a CRM database system14.902
Automatically updating a record in a customer relationship management (CRM) database based on video information extracted from a video call14.902
Secure and flexible pipeline management tool14.902
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Key changes to the ISO 9001, ISO 14001, ISO 27001 management standards in the approach to the organizational context including risk management14.902
Customer Relationship Management (CRM) System Implementations: An Assessment of Organisational Culture14.902
Proposal strategies of key management for data encryption in SCADA network of electric power systems14.902
Research on Implementation Method of Key Management Based on Data Encryption Technology14.902
Materialize the Checklist through Type of Classification analysis for the Regulatory Compliance and Database Encryption, Access Control14.902
Method and apparatus for implementing a role-based access control clustering machine learning model execution module14.902
Customer Relationship Management (CRM) As An Innovative Element Of Direct Marketing And Its Impact On Market Performance. A Strategy To Personalize Market Massification Creating A Change In The Culture Of Management With The Client: A Focus To Incre14.902
Secure key management scheme for dynamic hierarchical access control based on ECC14.902
Network security through linking vulnerability management and change management14.902
A Hierarchical Encryption and Key Management Scheme for Layered Access Control on H.264/SVC Bitstream in the Internet of Things14.902
Customer Relationship Management (CRM) technology and organizational change: Evidence for the bureaucratic and e-Government paradigms14.902
Role-based access control system14.902
Complimentary customer relationship management (CRM) mobile integration14.902
contract risk management14.902
A strategic customer relationship management system: a hybrid OLAP-neural approach14.902
Key management device and processor chip for data encryption/decryption14.902
Optimizing user task schedules in a customer relationship management platform14.902
Tutorial: Identity Management Systems and Secured Access Control14.902
Driving towards sustainable profitability: transportation service providers and customer relationship management14.902
Fluid delivery event tracking and transaction management14.902
Application of Data Engineering in Automatic information analysis for Electronic Customer Relationship Management: A Survey14.902
Customer relationship management: Are software applications aligned with business objectives?14.902
Coping with earthquakes and COVID-19: A perspective of customer relationship management14.902
Ensuring data quality beyond change management in virtual enterprise14.902
Adapting organisations for role-based access control measures14.902
Disaster recovery and business continuity after the 2010 flood in Pakistan: Case of small businesses14.902
Using electronic Customer Relationship Management to improve manufacturing processes14.902
Context-based access control and revocation for data governance and loss mitigation14.902
BUSINESS CONTINUITY AND DISASTER RECOVERY PLANNING14.902
Managing CRM implementation with consultants—CRM or change management?14.902
Customer relationship management for facility managers14.902
New paradigm of digital marketing in emerging markets: from social media to social customer relationship management14.902
Customer relationship management: digital transformation and sustainable business model innovation14.902
Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises14.902
Influence of the Customer Relationship Management (CRM), E-Marketing, Quality Service, and Service Innovation on Loyalty of Customers Ojek Online14.902
Nature based solutions and customer retention strategy: Eliciting customer well-being experiences and self-rated mental health14.902
THE EFFECT OF ORGANISATIONAL AND TECHNOLOGICAL READINESS ON ORGANISATIONAL INTELLIGENCE AND PERFORMANCE OF CUSTOMER RELATIONSHIP MANAGEMENT THROUGH KNOWLEDGE MANAGEMENT PROCESS IN KNOWLEDGE-BASED AND TECHNOLOGY COMPANIES14.902
Investigating the moderated mediation effect on customer relationship management and customer acquisition14.902
Clarifying the effect of customer knowledge management to improve business performance of banks: considering the role of electronic customer relationship management14.902
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions14.902
The study of customer engagement on customer relationship quality in content services: The moderated mediation effect of profitability by job autonomy14.902
Product Technology Structure and Its Impact on an Achievement the Customer Relationship Management Objectives14.902
The Role of Electronic Customer Relationship Management in Tourism Sector: A Case Study of the Egyptian Travel Agencies14.902
A semantic security framework and context-aware role-based access control ontology for smart spaces14.902
Customer relationship management technology: bridging the gap between marketing education and practice14.902
Customer Relationship Management (CRM) in financial services14.902
Adoption of Ubiquitous Customer Relationship Management (uCRM) in Enterprise: Leadership Support and Technological Competence as Moderators14.902
KEY FACTORS AFFECTING CUSTOMER RELATIONSHIP MANAGEMENT IN REAL ESTATE SECTOR: A CASE STUDY OF NATIONAL CAPITAL REGION (NCR)14.902
Factors affecting the use of social networks as a customer relationship management (CRM) tool14.902
A Guideline for Decision-making on Business Intelligence and Customer Relationship Management among Clinics14.902
Lead Management as a Modern Internet Technology of Customer Management14.902
Combining design science with data analytics to forecast user intention to adopt customer relationship management systems14.902
A field study of sales forecasting accuracy and processes14.902
Role-based access control in DCOM14.902
Understanding the Effect of Privacy Concerns on User Adoption of Identity Management Systems14.902
THE IMPACT OF CONSUMER BUYING BEHAVIOR ON CUSTOMER RELATIONSHIP MANAGEMENT IN THE BANKING SECTOR14.902
Moderating Role of Demographics on the Relationship between Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders in Kenya14.902
Value Based Customer Relationship Management and Satisfaction of Commercial Banks’ Account Holders in Kenya14.902
PMU91 USING HIGH POWERED ANALYTICS AND CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TOOLS TO PROVIDE A BETTER MEMBER EXPERIENCE: BCBSLA MAKING A DIFFERENCE14.902
Key Factors in Customer Relationship Management Strategy Success in the Local Government Authorities14.902
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Identity Management and Access Control Based on Blockchain under Edge Computing for the Industrial Internet of Things14.902
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The Role of Customer Relationship Management in Enhancing the Mental Image of the Saudi Telecom Company (STC): A Field Study of STC Customers14.902
A structural model of customer relationship management (CRM) strategies, rapport, and learner intentions in lifelong education14.902
Investigating the Effect of Knowledge Management on the Success of using Customer Relationship Management based on the Mediating Role of Organizational Factors (Case Study: Municipality of Tehran, Region 22)14.902
Social customer relationship management (s-CRM) among small- and medium-sized enterprises (SMEs) in Malaysia14.902
Organizational ambidexterity and customer relationship management: A cycle of virtue14.902
Barriers to the Adoption of Social Media Technology in the domain of Social Customer Relationship Management in Travel Agencies14.902
The Implementation Of Customer Relationship Management (CRM) With Service Oriented Architecture (SOA) to Improve Customers’ Loyalty14.902
Customer Relationship Management Dimensions and Nigerian Banks’ Performance: Evidence from Zenith Bank Plc14.902
Customer Retention Strategies of SIC Life Insurance Company Limited and StarLife Assurance Company Limited in Ghana: An Exploratory Assessment14.902
The current status of customer relationship management: experience of small businesses in the Jordanian food industry14.902
Do electronic loyalty programs still drive customer choice and repeat purchase behaviour14.902
Relationship Ending in the Concept of Customer Relationship Management14.902
Customer relationship management research in hospitality industry: a review and classification14.902
Correlation Between Customer Relationship Management System Usage, Product Innovation, And Customer Satisfaction14.902
How customer relationship management, perceived risk, perceived service quality, and passenger trust affect a full-service airline’s passenger satisfaction14.902
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Does Customer Relationship Management and Customer Satisfaction affect PT. JNE Pusat Banjarmasin Customer Loyalty?14.902
MODEL FOR IMPLEMENTING SUCCESSFUL CUSTOMER RELATIONSHIP MANAGEMENT IN SAUDI TELECOM INDUSTRY14.902
Customer Relationship Management and Retention in Street Food Sector14.902
An examination of the relationships between customer relationship management quality, service quality, customer satisfaction and customer loyalty: The case of five star hotels14.902
Strategic Customer Relationship Management Practices: Employees’ Perception of its Influence on Competitive Advantage and Organizational Performance in the Nigerian Banking Sector14.902
Customer Acceptance Analysis of Customer Relationship Management (CRM) Systems in Automotive Company using Technology Acceptance Model (TAM) 214.902
The Effect of the Competitive Environment on the Profitability of Long-term Orientation : Perspective of Customer Relationship Management14.902
The Reality of the Use of Customer Relationship Management (CRM) by the Employees of the Department of Social Services in the Deanship of Students Affairs at Sultan Qaboos University, the Sultanate of Oman14.902
The Effects of the Customer Relationship Management on the Organizational Commitment in the Hotel Firms : Mediating Effects of Customer Orientation14.902
CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES14.902
Customer relationship management practices and their impact over customer purchase decisions: A study on the selected private sector banks housing finance schemes14.902
Comparative analysis of identity management, access control, and authorization practices in public and private universities14.902
The Implementation of Customer Relationship Management (CRM) Supported by SMS Gateway Technology14.902
The Influence of Customer Relationship Management and Satisfaction on Customer Loyalty of the Indonesian Home Education Parenting Program14.902
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Object-Specific Role-Based Access Control14.902
INTRANET BASED WORKFORCE MANAGEMENT SYSTEM FOR SPI CUSTOMER RELATIONSHIP MANAGEMENT, INCORPORATED14.902
Internal equity and customer relationship management in developing countries: A quantitative and a comparative study of three private companies in Burkina Faso14.902
Customer Relationship management and knowledge Management enhancing on innovation Competence: Case Study14.902
MetRoBERTa: Leveraging Traditional Customer Relationship Management Data to Develop a Transit-Topic-Aware Language Model14.902
Supply Chain Integration and Customer Relationship Management in the Airline Logistics14.902
Formal modeling and verification of a service composition approach in the social customer relationship management system14.902
Customer Relationship Management, A strategic Tool for Business Sustainability: The case of Small, Medium Enterprises in Ghana14.902
Emergency role-based access control (E-RBAC) and analysis of model specifications with alloy14.902
Effectiveness of Knowledge Management on Customer Relationship Management in Hotel Business Performance14.902
Korelasi Customer Relationship Management (CRM) dan Media Sosial pada Usaha Kecil dan Menengah (UKM)14.902
Role of Customer Relationship Management in Service Quality: Case of Mobile Service Providers in Egypt14.902
CUSTOMER RELATIONSHIP MANAGEMENT - THEORY AND PRINCIPLES14.902
Customer relationship management and the impact of e-coupons on B2C retail markets14.902
The Power of Customer Relationship Management: A New Marketing Trend for Hospitality in Globalization Context (Case study of Hanoi Old Quarter)14.902
Electronic Customer Relationship Management and Competitive Performance of Money Deposit Banks in Nigeria : Theoretical Review14.902
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Impact of Electronic Customer Relationship Management and Quality Moderated by Sharia Compliance on Loyalty (Study on Islamic banks in Jakarta)14.902
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Simulation based customer relationship management system for infocommunication company14.902
Electronic Customer Relationship Management an Effective tool in the Banking Sector14.902
Family Business Owner as a Central Figure in Customer Relationship Management14.902
The dichotomy of customer relationship management and variety-seeking behaviour in the hotel sector14.902
PENERAPAN KONSEP CUSTOMER RELATIONSHIP MANAGEMENT DALAM MEMBANGUN BRANDING CATERING KOTA PADANG14.902
Sales Trend Analysis of Products Using Customer Relationship Management Tool14.902
Practical utility of customer relationship management practices – a discriminant function analysis14.902
Electronic Customer Relationship Management and Consumer Behaviour : A Study of Diamond Bank PLC, Nigeria14.902
THE EFFECTS OF AGE FACTOR IN MOBILE CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER BUYING BEHAVIOUR14.902
An investigation into the relationship between customer relationship marketing and customer retention: superstore retailing context in Bangladesh14.902
Social Customer Relationship Management and Organizational Characteristics14.902
Business continuity and disaster recovery – advice for best practice14.902
ANALISIS KEGIATAN CUSTOMER RELATIONSHIP MANAGEMENT MELALUI MEMBERSHIP CARD UNTUK MENINGKATKAN LOYALITAS KONSUMEN: STUDI KASUS PADA SOGO PREMIER CARD14.902
Performance Measurement of Customer Relationship Management Using Scorecard CRM ( Case Study of UKM in Bayat Klaten District )14.902
Implementation of Customer Relationship Management (CRM) to Increase Customer Loyalty and Product Sales Volume at Alexander Stamps14.902
Book Review: The use of Profitability in Managing Field Sales Operations14.902
Customer relationship management and new product development in designing a robust supply chain14.902
Priority Determination of Application Candidate Using Ward and Peppard’s Composite Matrix Portfolio and Business Process Analysis for Customer Relationship Management (CRM)14.902
Churn Risk Identification as an Important Aspect of Marketing Controlling – the Case of a German Start-Up Company14.902
Social customer relationship management, election and political campaign14.902
RFID in Retailing and Customer Relationship Management14.902
A Framework for Understanding Customer Relationship Management Systems Benefits14.902
Business Continuity and Disaster Recovery in the Aftermath of Hurricane Irma: Exploring Whether Community-Level Mitigation Activities Make a Difference14.902
Extended chaotic map-based key management for hierarchical access control in e-medicine systems14.902
Data Governance in the Health Industry: Investigating Data Quality Dimensions within a Big Data Context14.902
Outside Sales Support Model Doubles Major Gifts Output14.902
Customer Relationship Management as Tool to Enhance Competitive Effectiveness: Model Revisited14.902
Pengaruh Customer Relationship Management dan Kualitas Layanan Terhadap Kepuasan Nasabah PT. Clipan Finance Bandar Lampung14.902
Scale Development and Construct Validity of Organizational Capital in Customer Relationship Management Context: A Confirmatory Factor Analysis Approach14.902
Developing Conceptual Model in Customer Relationship Management to Increase Customer Satisfaction for Private Higher Education Institution in Jakarta14.902
The importance of digital marketing in the customer relationship management process14.902
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Social customer relationship management: An integrated conceptual framework14.902
The Effect of Information Technology Using Enterprise Security Risk Management14.902
Barriers and Possibilities of Implementation of Customer Relationship Management on Small and Medium Enterprises by Womenpreneurs14.902
Generating Test Cases from Role-Based Access Control Policies using Cause-Effect Graph14.902
Implementasi Customer Relationship Management (CRM) pada Toko Herbal (Studi Kasus : Stokis Herbal HNI Cabang Semarang)14.902
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The Impact of Electronic Customer Relationship Management on Customer Satisfaction in Turkey14.902
A framework for customer relationship management strategy orientation support in higher education institutions14.902
Analysis of information systems of customer relationship management systems for wholesale and retail trade enterprises14.902
Some functionality aspects of Customer Relationship Management: A review of studies14.902
The effect of customer relationship management on customer satisfaction and competitive advantage14.902
The relationship between the spirit of criticism of managers with customer relationship management and business productivity14.902
Understanding the Importance of Effective Third-Party Risk Management on Data Governance14.902
An overview of Customer Relationship Management Software in Business Organizations14.902
Enhancing the customer relationship management in public libraries14.902
A Comparison of Customer Equity to Financial Performance Using Corporate Disclosure Data : The Relationship between the Core Components of Customer Equity and the Customer Retention Strategies14.902
Disaster Recovery Plan for Business Continuity: Case Study in a Business Sector14.902
Implementation of Electronic Customer Relationship Management on the Instagram Platform: Case Study on MSMEs Perfume Products14.902
Implementing social customer relationship management14.902
A Study on Customer Relationship Management through Customer Satisfaction, Loyalty, and Profitability of Nestle India Limited14.902
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Customer Relationship Management and Micro, Small and Medium Enterprises (MSMEs) Growth in South West, Nigeria14.902
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Modeling the assessment of customer relationship management systems of the organization14.902
Designing role-based access control policies with UML14.902
Examining business value of customer relationship management systems: IT usage and two-stage model perspectives14.902
GENETIC ALGORITHM-BASED COMBINATION METHOD OF MULTIPLE DECISION TREES FOR CUSTOMER RELATIONSHIP MANAGEMENT14.902
Study of Influence of Customer Relationship Management on Customer Satisfaction in CV Batik Semarang1614.902
Customer Relationship Management in Online Grocery Stores14.902
Satisfaction as Effect Mediation of Brand Image and Customer Relationship Management on Customer’s Loyalty14.902
Systematic Literature Review and ISO Standards analysis to Integrate IT Governance and Security Risk Management14.902
Aplikasi Perpustakaan Menggunakan Pendekatan Customer Relationship Management (CRM) (Studi Kasus SMPN 196 Jakarta Timur)14.902
The effect of customer relationship management on bank performance: In context of commercial banks in Amhara Region, Ethiopia14.902
The Role of Enterprise Resource Planning Systems ERP in Improving Customer Relationship Management CRM: An Empirical Study of Safeway Company of Jordan14.902
The impact of IT governance and data governance on financial and non-financial performance14.902
Role-Evolution in Role-based Access Control System14.902
The Impact of Customer Relationship Management on Tourist Satisfaction: The Case of Radisson Blue Resort in Aqaba City14.902
The Effects of Customer Orientation, Customer Relationship Management, and Store Management Activities on Star-Up Performances of Small Korean Restaurants14.902
Service quality and supply chain value on customer loyalty: The role of customer relationship management14.902
Investigation of the Effect of Focusing on Customers Knowledge Management, Organizing Business Processes and Up-to-Date Technologies on Establish Technologies on Establishment of Customer Relationship Management in Iranian Insurance Firms14.902
Blockchain aware decentralized identity management and access control system14.902
Customer Relationship Management (CRM) and Its Impact on Service Performance of Organization14.902
Efficient and Secure Interoperable Healthcare Information System Using Keyword Searchable and Role-Based Access Control in Cloud Environment14.902
The Impact of Customer Relationship Management on Organization Profit of in Somali14.902
Selling Value Creation through Customer Relationship Management14.902
Customer Relationship Management Research from 2007 to 2016: An Academic Literature Review14.902
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The Moderating Effect of Commitment to Service Quality on the relationship between Communications, Customer Relationship Management and Organizational Performance: Evidence from the Kingdom Saudi Arabian Hospitals14.902
The Impact of Customer Relationship Management on Customer Loyalty in LG Company (Goldiran) Tehran City14.902
Technology Acceptance of Business Intelligence and Customer Relationship Management Systems within Institutions Operating in Capital Markets14.902
Data Mining as Support for Customer Relationship Management: A Case Study14.902
State-of-the-art social customer relationship management14.902
CUSTOMER RELATIONSHIP MANAGEMENT IN BUSINESS-TO-BUSINESS MARKETING: EXAMPLE OF TOURISM SECTOR14.902
Pengaruh Customer Relationship Management Terhadap Kepuasan dan Loyalitas Nasabah PT Bank BNI14.902
A Customer Relationship Management Model to Integrate Customer Relationship Experience Quadrant and CRX Life Cycle14.902
Proposed Analytic Framework for Student Relationship Management based on a Systematic Review of CRM Systems Literature14.902
RBACA: role-based access control architecture for multi-domain cloud environment14.902
Customer Relationship Management Practices and Customer Loyalty in Commercial Banks: An Empirical Study14.902
Integrating on-premises data with customer relationship management application on cloud: A hybrid IT infrastructure support service14.902
OPTIMIZING MSME COMPETITIVENESS IN THE DIGITAL ERA THROUGH INNOVATION CAPABILITY, AND CUSTOMER RELATIONSHIP MANAGEMENT14.902
Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction14.902
Optimal customer relationship management in telecalling industry by using data mining and business intelligence14.902
THE USE OF A CONCEPT LATTICE FOR CONSTRUCTING THE ROLE-BASED ACCESS CONTROL14.902
Customer relationship management systems and organizational performance: Quantitative evidence from the Jordanian telecommunication industry14.902
Loyalty programs in the pharmaceutical retail: the impact of a network loyalty program on the pharmacy loyalty14.902
Studying the electronic customer relationship management and its effect on bank quality outcomes14.902
RBAC-SC: Role-Based Access Control Using Smart Contract14.902
System design of blood supply chain management based on Supplier Customer Relationship Management (SCRM) approach14.902
How to use attribute-based encryption to implement role-based access control in the cloud14.902
A Web-based Customer Relationship Management System Designed for Event Services: B2C E-Commerce Platform14.902
On Optimal Employee Assignment in Constrained Role-Based Access Control Systems14.902
Administrating role-based access control by genetic algorithms14.902
An approach to secure information flow on Object Oriented Role-based Access Control model14.902
Dynamic mandatory access control for multiple stakeholders14.902
Role-Based access control consistency validation14.902
System and method for comprehensive data loss prevention and compliance management14.902
The Pivotal Functions of Innovative Technologies and Sustainable Practices in Enhancing Customer Relationship Management14.902
A Comprehensive Review of Economic and Managerial Factors14.902
Loyalty strategist14.902
GivenGain14.902
Minute Creative14.902
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THE IMPACT OF SUBSCRIPTION-BASED BUSINESS MODELS ON CONSUMER LOYALTY IN E-COMMERCE & RETAIL (AMAZON PRIME, FLIPKART PLUS)14.902
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Blockchain access control with consensus algorithm considering optimal members and president election process for secured data sharing on software Defined wireless body area networks using data encryption14.902
Initiative CRM14.902
Welding compliance14.902
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Role-based access control for data service integration14.902
Numbers may speak louder than words, but is anyone listening? The rhythmscape and sales pipeline management14.902
DQE (Data Quality Everywhere)14.902
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Customer Relationship Intelligence: Integrating CRM and MDM for Enhanced Customer Engagement14.902
Customer Relationship Management (CRM) for Medium and Small Enterprises14.902
Data quality dependency14.902
First-Party Data Asymmetry14.902
Agencia Sheridan14.902
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Mitsumori Lab14.902
Lokale Groei14.902
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lead distribution14.902
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Customer Engagement: Exploring Customer Relationships Beyond Purchase14.902
Customer relationship management and innovation capability: an empirical study14.902
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Connect:Direct11.510
SAP NetWeaver Application Server11.510
Q38943111.510
Microsoft Office 2008 for Mac11.510
Office 2004 for Mac11.510
Microsoft Office for Mac 201111.510
Mobile Information Device Profile11.510
IBM Db211.510
Adobe ColdFusion11.510
Microsoft Surface11.510
Q48388111.510
Q48489211.510
Windows NT 4.011.510
Microsoft Silverlight11.510
The World's Billionaires11.510
IBM Rational Application Developer11.510
Age of Empires: The Rise of Rome11.510
SAP11.510
Initng11.510
Project Gotham Racing11.510
IBM Rational ClearCase11.510
Small Web Format family11.510
PowerDesigner11.510
TechRadar11.510
Age of Empires II: The Conquerors11.510
Arabic Typesetting11.510
Tenchu Z11.510
Microsoft Forefront Threat Management Gateway11.510
Q63619211.510
Wikidata9.401
cryptography9.401
Q189799.401
MAC address9.401
fear9.401
behavioral targeting9.401
Daniel G. Bobrow9.401
change management9.401
Triple DES9.401
Data Encryption Standard9.401
conversion rate9.401
encryption9.401
Kingdom of Georgia9.401
password9.401
Duke University9.401
Zebra Media Access Control9.401
London School of Economics and Political Science9.401
shareware9.401
risk management9.401
Zero-Cost-Collar9.401
Zero Accident9.401
IEEE 802.119.401
authentication9.401
advertising agency9.401
access right9.401
access control9.401
GPS tracking unit9.401
change management9.401
Equator Principles9.401
Ubuntu One9.401
research and development9.401
OpenCart9.401
XACML9.401
pgAdmin9.401
sales planning9.401
Pigging9.401
access-control list9.401
Acronis9.401
route planning software9.401
Address manager9.401
data loss prevention software9.401
carrier sense multiple access with collision detection9.401
chief risk officer9.401
Business continuity9.401
Lead management9.401
Enigmail9.401
MTN Data Access Control9.401
Shibboleth9.401
home computer9.401
Volume license key9.401
French period9.401
precautionary principle9.401
MIPS architecture9.401
COBIT9.401
Q5590209.401
relationship marketing9.401
sphere of influence9.401
AppArmor9.401
regulatory compliance9.401
Central Authentication Service9.401
Drapac-EF Cannondale Holistic Development9.401
project risk management9.401
Miles & More9.401