ringover.com

    {"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is Ringover and what does it offer?","acceptedAnswer":{"@type":"Answer","text":"Ringover goes far beyond cloud telephony. Designed for all businesses, it is an AI-powered SaaS platform that combines communication, intelligent workflow automation, and productivity.Through an easy-to-configure cloud contact center (CCaaS), Ringover simplifies the management of business calls and strengthens customer relationships. But the platform doesn\u2019t stop at telephony:\n            Empower (conversation intelligence software): analyzes and structures your conversations to uncover actionable insights, improve sales follow-up, and enhance customer service.\n            Custom AI assistant: supports visitors, qualifies leads, and allows teams to focus on high-value tasks. \n            AI voice agent (AIRO): automates call handling and transforms your phone system into a smart switchboard.\n          With these solutions, Ringover places AI at the heart of business communication, combining simplicity, performance, and productivity."}},{"@type":"Question","name":"What is Empower?","acceptedAnswer":{"@type":"Answer","text":"Empower is an AI-powered conversation intelligence solution. With features such as transcription, semantic analysis of interactions, automatic summaries, and AI advanced analytics, it helps professionals refine their messaging and better satisfy their customers."}},{"@type":"Question","name":"Which teams are Ringover products designed for?","acceptedAnswer":{"@type":"Answer","text":"Ringover is suitable for any team that relies on phone calls daily (customer support, sales, HR, etc.). Empower is ideal for sales and customer service teams, but also valuable for marketing, recruitment and staffing, and HR."}},{"@type":"Question","name":"Is Ringover only a cloud telephony solution?","acceptedAnswer":{"@type":"Answer","text":"No. While originally focused on business telephony, Ringover is now an AI-powered SaaS platform. It combines cloud and mobile telephony with automation through integrations and advanced analytics tools, helping companies digitalize both customer relationships and internal operations."}},{"@type":"Question","name":"How does Ringover use AI to improve customer relationships?","acceptedAnswer":{"@type":"Answer","text":"Ringover integrates AI at every stage of communication. Its AI voice agent (AIRO) automates and streamlines call handling, delivering faster and more personalized customer experiences than what\u2019s possible with older methods like IVR menus.The AI assistant qualifies leads and supports teams, while Empower provides detailed insights to improve sales performance and service quality."}},{"@type":"Question","name":"How does Ringover\u2019s AI phone system work?","acceptedAnswer":{"@type":"Answer","text":"Ringover\u2019s AI telephony relies on an intelligent voice agent (AIRO) capable of handling incoming calls smoothly and automatically, ensuring efficient and seamless communication."}},{"@type":"Question","name":"How does Ringover support team training and coaching?","acceptedAnswer":{"@type":"Answer","text":"Ringover includes real-time supervision features such as call monitoring and whispering, allowing managers to guide agents during calls without interrupting the conversation.Empower\u2019s conversation analytics also provide precise insights and a fully dedicated coaching environment to identify areas for improvement and continuously refine performance. You\u2019ll find a full range of practical tools to coach, train, and motivate your teams on a daily basis."}},{"@type":"Question","name":"Does Ringover integrate with existing business tools (CRM, helpdesk, ATS, etc.)?","acceptedAnswer":{"@type":"Answer","text":"Yes. Ringover easily integrates with leading business tools such as Salesforce, HubSpot, Zendesk, Zoho, Pipedrive, and Bullhorn. Thanks to these native integrations, calls, transcriptions, and customer data are automatically synchronized with your CRM or support platform."}},{"@type":"Question","name":"How does Ringover ensure data security and compliance?","acceptedAnswer":{"@type":"Answer","text":"Ringover is built to meet strict security and data protection standards. The platform is GDPR-compliant and uses advanced encryption protocols to secure communications. Data is hosted in certified data centers with a strict privacy policy. In addition, companies can control user access and enable features such as Single Sign-On (SSO) to strengthen security further."}},{"@type":"Question","name":"Who uses Ringover?","acceptedAnswer":{"@type":"Answer","text":"More than 14,000 companies, from innovative startups to multinational corporations, trust Ringover to enhance their communications. Startups adopt it for its instant setup and agility, while SMBs use it to strengthen customer relationships and improve sales efficiency.As for large organizations, they rely on Ringover to handle high call volumes, analyze interactions at scale, and optimize team performance.Ringover is designed for any role where communication is strategic:\n            Sales and prospecting: increase team productivity and maximize lead follow-up.\n            Customer support: improve service quality with a unified, intelligent contact center.\n            Recruitment and HR: streamline interviews and candidate relationships.\n            Internal collaboration: simplify daily communication with an all-in-one solution, and more.\n          "}},{"@type":"Question","name":"Are Ringover\u2019s AI solutions customizable?","acceptedAnswer":{"@type":"Answer","text":"Yes. Ringover\u2019s AI solutions are designed to adapt to the specific needs of each business. The AI assistant can be configured based on your use cases\u2013lead qualification, automated responses to common questions, or guiding website visitors. You can also build your own knowledge base to support it.The AI voice agent (AIRO) is equally customizable, from tone of voice and conversation scripts to call routing rules. Finally, Empower\u2019s conversation intelligence solution can be tailored to your objectives, whether that\u2019s coaching, sales tracking, support improvement, or strategic management.In short, Ringover doesn\u2019t offer a rigid, one-size-fits-all AI. It provides a suite of intelligent tools designed to reflect your brand identity and align with your business needs and priorities."}}]}  

      {
                              "@context": "https://schema.org",
                              "@type": "Organization",
                              "name": "Ringover",
                              "url": "https://www.ringover.com/",
                              "logo": "https://webcdn.ringover.com/assets/global/all/documents/presskit/logos/logo_dark-bg.svg",
                              "description": "Ringover is an AI phone system designed for enterprises and small businesses.",
                              "contactPoint": [{
                                "@type": "ContactPoint",
                                "telephone": "+1-844-411-1221",
                                "contactType": "Customer Support",
                                "areaServed": "US",
                                "availableLanguage": ["English", "French", "Spanish"]
                              }],
                              "founder": {
                                "@type": "Person",
                                "name": "Ludovic Rateau",
                                "jobTitle": "Founder & CEO",
                                "url": "https://fr.linkedin.com/in/ludovicrateau/",
                                "sameAs": [
                                  "https://fr.linkedin.com/in/ludovicrateau/"
                                ]
                              },
                              "address":{
                                "@type":"PostalAddress",
                                "streetAddress":"4940 Peachtree Industrial Blvd Suite 370",
                                "postalCode":"30071",
                                "addressCountry":"US",
                                "addressLocality":"Norcross",
                                "addressRegion":"GA"
                              }
                            }