loop11.com

{"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"I\u2019m new to user testing. How does this work?","acceptedAnswer":{"@type":"Answer","text":"<p>Loop<sup>11<\/sup>\u00a0is an application that lets you run your own usability studies without the need for a usability lab, specialized equipment and a moderator. Simply determine the tasks you want to test on your website, recruit some participants and launch your study. Loop<sup>11<\/sup>\u00a0does all the rest and provides you with real time data giving you an understanding of the usability of your website and where you need to improve or make changes.<\/p>"}},{"@type":"Question","name":"What is usability testing?","acceptedAnswer":{"@type":"Answer","text":"<p>Usability testing is a technique used to ensure that the users of a website (or interface) can carry out the intended tasks efficiently, effectively and satisfactorily.<\/p>"}},{"@type":"Question","name":"Why is usability testing important?","acceptedAnswer":{"@type":"Answer","text":"<p>On the web, usability is a necessary condition for survival. If a website is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a website, they leave. If a website's information is hard to read or doesn't answer users' key questions, they leave. Note a pattern here? There's no such thing as a user reading a website manual or otherwise spending much time trying to figure out an interface. There are plenty of other websites available; leaving is the first line of defence when users encounter a difficulty<\/p>"}},{"@type":"Question","name":"Why should I choose Loop11?","acceptedAnswer":{"@type":"Answer","text":"<p>Loop<sup>11<\/sup>\u00a0provides the fastest and easiest way for you to set up and run a usability project. You could have results back within 24 hours! There\u2019s no code to insert and no IT or usability knowledge required. Our step-by-step approach will guide you through the process, but we\u2019ve got awesome support available if you need it<\/p>"}},{"@type":"Question","name":"When should I do user testing in the development process?","acceptedAnswer":{"@type":"Answer","text":"<p>Usability testing can play a role in each stage of the development process. The resulting need for multiple studies is one reason for making individual studies fast and cheap. Here are the main stages where you could conduct testing:<\/p><ol class=\"simple\"><li>Before starting the new design, test the old design to identify the good parts that you should keep or emphasize, and the bad parts that give users trouble.<\/li><li>Test your competitors' designs to get cheap data on a range of alternative interfaces that have similar features to your own.<\/li><li>Conduct a\u00a0<a href=\"http:\/\/3.80.180.17\/faq\/#trueintent\">True Intent study<\/a>\u00a0to see how users behave in their natural habitat.<\/li><li>Conduct information architecture testing to give you the insights you need to design or refine a great information architecture.<\/li><li>Make wireframe prototypes of one or more new design ideas and test them. The less time you invest in these design ideas the better, because you'll need to change them all based on the test results.<\/li><li>Refine the design ideas that test best through multiple iterations, gradually moving from low-fidelity prototyping to high-fidelity representations. Test each iteration.<\/li><li>Conduct accessibility testing to ensure your website can be used by users with a range of assistive technologies, such as screen readers or speech recognition software.<\/li><li>Once you decide on and implement the final design, test it. Subtle usability problems always creep in during implementation.<\/li><\/ol>"}},{"@type":"Question","name":"What does remote user testing mean?","acceptedAnswer":{"@type":"Answer","text":"<p>Remote user testing means that you can test the usability of any website from any computer, with users anywhere in the world. Traditional lab-based testing requires a moderator, users and the website to be in the same room at the same time.<\/p>"}},{"@type":"Question","name":"Can I do a trial before I pay for a user test?","acceptedAnswer":{"@type":"Answer","text":"<p>Yes! We offer a 14-day free trial to give you a feel for the Loop<sup>11<\/sup> experience. During those 14 days you can launch up to three full scale projects with all the features of our Enterprise subscription, but with a few small restrictions.\u00a0 Once you\u2019re ready to upgrade, these restrictions go away. You can\u00a0<a href=\"http:\/\/3.80.180.17\/sign-up\/\">start your free trial here<\/a>.<\/p>"}},{"@type":"Question","name":"Who is user testing for?","acceptedAnswer":{"@type":"Answer","text":"<p>Usability testing is great for anyone involved in the design, development, or marketing of a website.<\/p>"}},{"@type":"Question","name":"What\u2019s the difference between qualitative and quantitative usability testing?","acceptedAnswer":{"@type":"Answer","text":"<p>The difference between quantitative and qualitative research is often explained using contrasting terminology, like \u201chard vs. soft\u201d, \u201cnumeric vs. non-numeric\u201d, \u201cstatistics vs. insights\u201d, \u201cmeasure vs. explore\u201d, \u201cwhat vs. why\u201d.<\/p><p>Broadly speaking, quantitative research can provide path and performance analyses by capturing the \u201cwhat\u201d of user behavior. It enables you to study your users\u2019 experience by the numbers (e.g. how many people were able to buy a product successfully on my website?). In contrast, a goal of qualitative research is to gain valuable insight into the thought processes \u2013 the \u201cwhy\u201d \u2013 behind user\u2019s actions.<\/p>"}},{"@type":"Question","name":"What interfaces can I test with Loop11?","acceptedAnswer":{"@type":"Answer","text":"<p>Any website or interface that is hosted on a domain can be tested with Loop<sup>11<\/sup>. This includes live websites, wireframes and prototypes of any interface.<\/p>"}},{"@type":"Question","name":"Who uses loop11?","acceptedAnswer":{"@type":"Answer","text":"<p>Thousands of companies use Loop<sup>11<\/sup>, including UX consultancies, agencies, government organizations, the education space, Not-for-profits, etc.<\/p><p>Loop<sup>11<\/sup>\u00a0is used by usability consultancies as a complimentary tool to lab-based testing, web designers and developers to test prototypes during the development process and other online businesses to test and assess the usability of their websites.<\/p>"}},{"@type":"Question","name":"I\u2019m new to user testing. How does this work?","acceptedAnswer":{"@type":"Answer","text":"<p>Loop<sup>11<\/sup>\u00a0is an application that lets you run your own usability studies without the need for a usability lab, specialized equipment and a moderator. Simply determine the tasks you want to test on your website, recruit some participants and launch your study. Loop<sup>11<\/sup>\u00a0does all the rest and provides you with real time data giving you an understanding of the usability of your website and where you need to improve or make changes.<\/p>"}},{"@type":"Question","name":"What is usability testing?","acceptedAnswer":{"@type":"Answer","text":"<p>Usability testing is a technique used to ensure that the users of a website (or interface) can carry out the intended tasks efficiently, effectively and satisfactorily.<\/p>"}},{"@type":"Question","name":"Why is usability testing important?","acceptedAnswer":{"@type":"Answer","text":"<p>On the web, usability is a necessary condition for survival. If a website is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a website, they leave. If a website's information is hard to read or doesn't answer users' key questions, they leave. Note a pattern here? There's no such thing as a user reading a website manual or otherwise spending much time trying to figure out an interface. There are plenty of other websites available; leaving is the first line of defence when users encounter a difficulty<\/p>"}},{"@type":"Question","name":"Why should I choose Loop11?","acceptedAnswer":{"@type":"Answer","text":"<p>Loop<sup>11<\/sup>\u00a0provides the fastest and easiest way for you to set up and run a usability project. You could have results back within 24 hours! There\u2019s no code to insert and no IT or usability knowledge required. Our step-by-step approach will guide you through the process, but we\u2019ve got awesome support available if you need it<\/p>"}},{"@type":"Question","name":"When should I do user testing in the development process?","acceptedAnswer":{"@type":"Answer","text":"<p>Usability testing can play a role in each stage of the development process. The resulting need for multiple studies is one reason for making individual studies fast and cheap. Here are the main stages where you could conduct testing:<\/p><ol class=\"simple\"><li>Before starting the new design, test the old design to identify the good parts that you should keep or emphasize, and the bad parts that give users trouble.<\/li><li>Test your competitors' designs to get cheap data on a range of alternative interfaces that have similar features to your own.<\/li><li>Conduct a\u00a0<a href=\"http:\/\/3.80.180.17\/faq\/#trueintent\">True Intent study<\/a>\u00a0to see how users behave in their natural habitat.<\/li><li>Conduct information architecture testing to give you the insights you need to design or refine a great information architecture.<\/li><li>Make wireframe prototypes of one or more new design ideas and test them. The less time you invest in these design ideas the better, because you'll need to change them all based on the test results.<\/li><li>Refine the design ideas that test best through multiple iterations, gradually moving from low-fidelity prototyping to high-fidelity representations. Test each iteration.<\/li><li>Conduct accessibility testing to ensure your website can be used by users with a range of assistive technologies, such as screen readers or speech recognition software.<\/li><li>Once you decide on and implement the final design, test it. Subtle usability problems always creep in during implementation.<\/li><\/ol>"}},{"@type":"Question","name":"What does remote user testing mean?","acceptedAnswer":{"@type":"Answer","text":"<p>Remote user testing means that you can test the usability of any website from any computer, with users anywhere in the world. Traditional lab-based testing requires a moderator, users and the website to be in the same room at the same time.<\/p>"}},{"@type":"Question","name":"Can I do a trial before I pay for a user test?","acceptedAnswer":{"@type":"Answer","text":"<p>Yes! We offer a 14-day free trial to give you a feel for the Loop<sup>11<\/sup> experience. During those 14 days you can launch up to three full scale projects with all the features of our Enterprise subscription, but with a few small restrictions.\u00a0 Once you\u2019re ready to upgrade, these restrictions go away. You can\u00a0<a href=\"http:\/\/3.80.180.17\/sign-up\/\">start your free trial here<\/a>.<\/p>"}},{"@type":"Question","name":"Who is user testing for?","acceptedAnswer":{"@type":"Answer","text":"<p>Usability testing is great for anyone involved in the design, development, or marketing of a website.<\/p>"}},{"@type":"Question","name":"What\u2019s the difference between qualitative and quantitative usability testing?","acceptedAnswer":{"@type":"Answer","text":"<p>The difference between quantitative and qualitative research is often explained using contrasting terminology, like \u201chard vs. soft\u201d, \u201cnumeric vs. non-numeric\u201d, \u201cstatistics vs. insights\u201d, \u201cmeasure vs. explore\u201d, \u201cwhat vs. why\u201d.<\/p><p>Broadly speaking, quantitative research can provide path and performance analyses by capturing the \u201cwhat\u201d of user behavior. It enables you to study your users\u2019 experience by the numbers (e.g. how many people were able to buy a product successfully on my website?). In contrast, a goal of qualitative research is to gain valuable insight into the thought processes \u2013 the \u201cwhy\u201d \u2013 behind user\u2019s actions.<\/p>"}},{"@type":"Question","name":"What interfaces can I test with Loop11?","acceptedAnswer":{"@type":"Answer","text":"<p>Any website or interface that is hosted on a domain can be tested with Loop<sup>11<\/sup>. This includes live websites, wireframes and prototypes of any interface.<\/p>"}},{"@type":"Question","name":"Who uses loop11?","acceptedAnswer":{"@type":"Answer","text":"<p>Thousands of companies use Loop<sup>11<\/sup>, including UX consultancies, agencies, government organizations, the education space, Not-for-profits, etc.<\/p><p>Loop<sup>11<\/sup>\u00a0is used by usability consultancies as a complimentary tool to lab-based testing, web designers and developers to test prototypes during the development process and other online businesses to test and assess the usability of their websites.<\/p>"}}]}