Buy NowFull report access from $374. Launch discount until 9pm Pacific, July 31
oppalerts.com →
Customer Support Contact Center Software

Enterprise CX Director

Dominant · Search Engine Appearances ρ=0.625

A large-org CX owner managing complexity with governance: omnichannel orchestration, global routing, workforce management compatibility, advanced analytics, audit trails, and vendor maturity.

Link authority data (PageRank, harmonic centrality) comes from the Common Crawl web graph.
93Domains Tracked
14.5MReddit Posts
49KWikipedia Articles
3.7MOpen Web Matches
Enterprise CX Director_persona.report
DomainScore
genesys.com
195.6
nice.com
75.0
salesforce.com
34.5
five9.com
24.9
zendesk.com
23.4
You are viewing the free preview of the Customer Support Contact Center Software report

Everything on this page is open: the full signal correlations and every tracked domain. Inside the individual reports, most tables and charts show only the top few results. The complete report unlocks every row, chart, and download for this industry.

Get the full Customer Support Contact Center Software report
Segment Signals

Signal correlations: Enterprise CX Director

Signal correlations calculated only for domains recommended in the context of this persona's queries. These may differ from the industry-wide pattern below.

Signalρ (Spearman)nRank Influence
Search Engine Appearances+0.62539.1%12Dominant
SE Outbound Links+0.57533.1%68Dominant
Wikipedia Citations+0.53028.1%60Dominant
Reddit Comments+0.48623.7%69Dominant
Harmonic Centrality History+0.47322.4%85Dominant
PageRank History+0.47122.2%85Dominant
Reddit Posts+0.44920.2%67Dominant
Domain Harmonic Centrality+0.44720%82Dominant
Common Crawl+0.42918.4%75Dominant
Domain PageRank+0.40816.7%82Dominant
Homepage Keywords+0.40316.2%59Dominant
Best Search Engine Rank+0.39015.2%12Dominant
Host Harmonic Centrality+0.2858.1%85Strong
Domain Backlinks+0.2496.2%83Strong
Host PageRank+0.2345.5%85Strong
Avg Search Engine Rank+0.2144.6%12Strong
Host Backlinks+0.1863.5%78Confirmed
Wikidata+0.1351.8%43Confirmed
Domains

Tracked domains

The 93 domains behind the "domains tracked" stat for Enterprise CX Director: every domain the LLM recommendation runs surfaced for this persona's queries, ranked by the same influence-weighted recommendation score the LLM Search Visibility report uses. Appearances counts how many times models recommended the domain across all runs. PageRank and Harmonic Centrality are the domain's current 0-100 authority in the Common Crawl web graph; 0 means the domain was not found in the graph. Click a domain name for its full site profile: authority history, backlink counts, and top backlink sources.

DomainLLM ScoreAppearancesPageRankHarmonic Centrality
genesys.com195.61343996
nice.com75.01334196
salesforce.com34.51316597
five9.com24.9983896
zendesk.com23.41096897
talkdesk.com17.11013796
cisco.com8.5635897
servicenow.com7.4594897
avaya.com7.0694396
verint.com4.1494496
amazon.com4.04800
sprinklr.com3.4315597
twilio.com2.4325697
aws.amazon.com2.11600
freshworks.com1.4345397
8x8.com1.2144497
microsoft.com1.1238097
zoom.us1.0176897
ciscospaces.com1.0400
vonage.com0.684497
contentguru.com0.652496
ringcentral.com0.5184896
dynamics.com0.5104396
ujet.co0.432996
intercom.com0.3145896
genesyscloud.com0.33194
nice-incontact.com0.313496
genesys.cloud0.312696
qualtrics.com0.366597
podium.com0.324796
amazonconnect.com0.23194
oracle.com0.297297
eightfold.ai0.223896
service-now.com0.264996
sap.com0.265897
zoom.com0.265297
uipath.com0.224196
liveperson.com0.224196
ujet.cx0.222596
mitel.com0.214096
puzzel.com0.122495
kustomer.com0.193396
odigo.com0.112095
spoken.com0.12895
dynamics.microsoft.com0.1300
dixa.com0.133295
customercare.avayacloud.com0.1200
uniphore.com0.114595
content.sinch.com0.1200
pega.com0.134396
cloud.google.com0.1200
niceincontact.com0.013996
connectwise.com0.033996
interactive-intelligence.com0.01094
inin.com0.011895
gainsight.com0.014696
content.cisco.com0.0100
zoho.com0.026097
nuance.com0.014296
cxone.com0.01093
callminer.com0.013196
sinch.com0.014196
creatio.com0.013696
connect.com0.021895
medallia.com0.024696
cxone.zoom.us0.0100
amdocs.com0.013896
symphonyai.com0.012795
incontact.com0.012996
cloudcontactcenter.com0.01093
cloudtalk.io0.013796
hubspot.com0.017097
ujet.com0.01895
tclogic.com0.01093
khoros.com0.014897
servicepower.com0.011695
contentsquare.com0.014596
content.gong.io0.0100
rings-central.com0.0100
interactionsupport.com0.01093
contentstack.com0.014296
connectel.com0.01093
connecteam.com0.013296
cloudtalk.com0.01194
platformdx.com0.0100
ibm.com0.016697
helpscout.com0.015697
gladly.com0.013895
helpshift.com0.014196
azure.microsoft.com0.0100
connectit.com0.011195
cloudconnect.com0.01194
5v5.io0.01093
Report Types

Explore reports

LLM vs Fanout vs AI Search vs Organic

Pick a model per channel and compare recommendation patterns across LLM, fanout, AI Search, and organic results side by side.

LLM Search Visibility

How this industry performs across the large language models sampled in this report.

LLM Search+Fanout Visibility

The same LLM recommendation ranking, scoped to just the web-search-augmented (fanout) runs.

LLM Fanout Queries

The exact web searches each LLM ran while answering this segment's questions, with overlap across models.

AI Search Visibility

AI-powered search surfaces sit between traditional search and pure LLM chat.

Organic Search Visibility

Backlink authority and on-page signals that drive traditional organic visibility.

Bing Search Advertisers

Top and bottom advertisers on Bing (Google has no ads in this data), ranked by rank-weighted score.

Organic Search: Suggested Terms

Suggested search terms from Google and Bing, ranked by rank-weighted score.

Forum Search

Domains appearing in Google forum results for this segment's queries, by rank-weighted score and appearances.

News Search

Domains appearing in Google news results for this segment's queries, by rank-weighted score and appearances.

Video Search

Domains appearing in Google video results for this segment's queries, by rank-weighted score and appearances.

Short Video Search

Domains appearing in Google short-video results for this segment's queries, by rank-weighted score and appearances.

Top Wikipedia Pages

The Wikipedia articles where this segment's topics and brands appear, plus articles with zero brand presence.

Knowledge Graph Entities

The Wikidata entities matching this segment's topics and brands, and which brands have no entity at all.

Top Subreddits

The communities where this segment's topics and brands get discussed, ranked by submissions and comments.

Reddit Activity Trends

Monthly Reddit activity for this segment's topics and brands, from 2005 through mid-2026.

Top Domains on Reddit

The websites Reddit links to and mentions alongside this segment's topics, in comments and submissions.

Open Web Presence

Domains appearing together with this segment's topics across billions of crawled web pages.

Top Backlink Sources

The websites linking to the most tracked domains in this segment, from the web link graph.

Content Phrases

Top phrases LLMs associate with this industry or persona, ranked by recommendation strength.

Persona SEO Keywords

Top SEO keyword terms LLMs associate with this persona, ranked by recommendation strength.

Base Terms

Foundational search terms LLMs associate with this persona, ranked by recommendation strength.

UGC Questions & FAQs

Questions people are asking, mined from forum, news, and video result titles, with the URLs each question appears on.

Research: Award Submissions

Domains ranking for this persona's award submissions queries.

Research: Blogs, Publishers, Newsletters

Domains ranking for this persona's blogs, publishers, newsletters queries.

Research: Certifications

Domains ranking for this persona's certifications queries.

Research: Conferences, Trade Shows

Domains ranking for this persona's conferences, trade shows queries.

Research: Courses, Training

Domains ranking for this persona's courses, training queries.

Research: Donors, Sponsors, Partnerships

Domains ranking for this persona's donors, sponsors, partnerships queries.

Research: Experts

Domains ranking for this persona's experts queries.

Research: Forums, Message Boards

Domains ranking for this persona's forums, message boards queries.

Research: Glossaries

Domains ranking for this persona's glossaries queries.

Research: Guest Posts

Domains ranking for this persona's guest posts queries.

Research: Guides, Best Practices

Domains ranking for this persona's guides, best practices queries.

Research: Link Directories

Domains ranking for this persona's link directories queries.

Research: Non-profits

Domains ranking for this persona's non-profits queries.

Research: Podcast Guests

Domains ranking for this persona's podcast guests queries.

Research: Professional Orgs

Domains ranking for this persona's professional orgs queries.

Research: Reports, Stats, Research

Domains ranking for this persona's reports, stats, research queries.

Research: Speaker Proposals

Domains ranking for this persona's speaker proposals queries.

Research: Suggested Links

Domains ranking for this persona's suggested links queries.

Research: Tools

Domains ranking for this persona's tools queries.

Research: Top, Best Companies

Domains ranking for this persona's top, best companies queries.

Research: Trade Journals

Domains ranking for this persona's trade journals queries.