relatient.com

{"@context":"https://schema.org","@graph":[{"@type":"Place","@id":"https://www.relatient.com/#place","address":{"@type":"PostalAddress","streetAddress":"3525 Piedmont Rd.","addressRegion":"GA","postalCode":"30305","addressCountry":"United States","addressLocality":"Atlanta"}},{"@type":"Organization","@id":"https://www.relatient.com/#organization","name":"Relatient","url":"https://relatient.com","email":"sales@relatient.com","address":{"@type":"PostalAddress","streetAddress":"3525 Piedmont Rd.","addressRegion":"GA","postalCode":"30305","addressCountry":"United States","addressLocality":"Atlanta"},"logo":{"@type":"ImageObject","@id":"https://www.relatient.com/#logo","url":"https://www.relatient.com/wp-content/uploads/2026/01/R-Icon_transparent.png","contentUrl":"https://www.relatient.com/wp-content/uploads/2026/01/R-Icon_transparent.png","caption":"Relatient","inLanguage":"en-US","width":"800","height":"800"},"contactPoint":[{"@type":"ContactPoint","telephone":"866-473-8160","contactType":"sales"}],"description":"Relatient is a leading healthcare technology company that simplifies patient access through our Dash\u00ae platform. By integrating with EHR systems, Dash\u00ae automates scheduling, communication, and registration. Relatient helps medical practices reduce administrative burdens, minimize no-shows, and enhance the patient experience through mobile-first, digital-front-door solutions for over 50 million patients annually.","legalName":"Relatient","location":{"@id":"https://www.relatient.com/#place"}},{"@type":"WebSite","@id":"https://www.relatient.com/#website","url":"https://www.relatient.com","name":"Relatient","publisher":{"@id":"https://www.relatient.com/#organization"},"inLanguage":"en-US","potentialAction":{"@type":"SearchAction","target":"https://www.relatient.com/?s={search_term_string}","query-input":"required name=search_term_string"}},{"@type":"WebPage","@id":"https://www.relatient.com/#webpage","url":"https://www.relatient.com/","name":"Relatient - Patient Engagement Platform for Healthcare","datePublished":"2025-07-20T20:32:11-05:00","dateModified":"2026-06-03T14:45:24-05:00","about":{"@id":"https://www.relatient.com/#organization"},"isPartOf":{"@id":"https://www.relatient.com/#website"},"inLanguage":"en-US"},{"@type":"Organization","@id":"https://www.relatient.com/#organization","name":"Relatient","url":"https://www.relatient.com","logo":"https://www.relatient.com/wp-content/uploads/2026/01/R-Icon_transparent.png","knowsAbout":["Agentic AI for Healthcare","Intelligent Patient Scheduling","Contact Center Scheduling","Patient Self-Scheduling","Personalized Communications","Digital Registration","Financial Clearance","EHR Integration"],"hasOfferCatalog":{"@type":"OfferCatalog","@id":"https://www.relatient.com/dash-by-relatient/","name":"Dash\u00ae by Relatient","applicationCategory":"BusinessApplication","description":"Intelligent patient access platform using Agentic AI.","operatingSystem":"Web-based, Cloud-based","offers":{"@type":"Offer","price":"0","priceCurrency":"USD","availability":"https://schema.org/InStock"}},"mainEntityOfPage":{"@id":"https://www.relatient.com/#webpage"},"sameAs":["https://www.linkedin.com/company/relatient","https://twitter.com/relatient","https://www.facebook.com/relatient","https://www.crunchbase.com/organization/relatient"],"address":{"@type":"PostalAddress","streetAddress":"3525 Piedmont Rd NE, Building 5, Suite #415","addressLocality":"Atlanta","addressRegion":"GA","postalCode":"30305","addressCountry":"US"}},{"embedUrl":"https://player.vimeo.com/video/1077279456?loop=1&byline=0&title=0&portrait=0","name":"Dash Voice AI","description":"Relatient's Voice AI is an innovative solution that leverages the power of voice technology to transform patient communication in healthcare. It's designed to streamline interactions, automate routine tasks, and enhance the overall patient experience. In today's healthcare landscape, where efficiency and patient satisfaction are critical, Voice AI offers a way to optimize workflows, improve engagement, and deliver significant cost savings. This advanced technology addresses a core challenge in healthcare: high call volumes and long wait times for patients trying to manage their appointments. At the heart of Relatient's Voice AI is its ability to automate patient interactions using conversational AI. This technology enables the system to understand spoken language, process requests, and provide helpful responses, much like a human agent. This capability is particularly valuable in handling routine patient inquiries, freeing up healthcare staff to focus on more complex and critical patient care activities. A core function of Relatient's Voice AI is its ability to manage patient appointments. Patients can use their voice to check appointment availability, book new appointments, reschedule existing ones, and cancel appointments. The system integrates seamlessly with the healthcare provider's scheduling system, ensuring that information is accurate and up-to-date. This voice-driven interaction simplifies the scheduling process for patients, making it more convenient and user-friendly. Importantly, the Voice AI agent eliminates hold times, a major source of patient frustration, and can handle up to 25% call deflection, significantly reducing the burden on call centers. The technology also extends to virtual agents. Relatient's Voice AI can power AI-driven virtual agents that automate routine patient interactions. These virtual agents can provide 24/7 support, answering questions, guiding patients through pre-appointment procedures, and offering post-visit follow-up. This continuous availability enhances patient access to information and support, improving their overall experience. By automating these routine interactions, Relatient's Voice AI delivers substantial time and cost savings for healthcare providers. It has been shown to save up to 155 working days and can free up as much as 5 FTEs (Full-Time Equivalents), allowing staff to be redeployed to higher-value activities. This efficiency gain translates to improved operational performance and a better bottom line. Relatient's Voice AI integrates with the broader Relatient Dash platform, which includes intelligent scheduling, online chat, personalized communications, digital registration, and mobile payments. This integration creates a unified patient engagement platform, where voice is a key component of a multi-channel approach. The goal is to provide a seamless experience that caters to patients\u2019 individual preferences and reduces administrative overhead. In essence, Relatient's Voice AI empowers healthcare organizations to communicate with patients in a more natural, efficient, and cost-effective way. It reduces the burden on staff, automates routine tasks, and provides patients with convenient, voice-driven access to essential healthcare services. This technology represents a significant advancement in patient engagement, helping to improve operational efficiency, reduce costs, and enhance patient satisfaction.","uploadDate":"2025-04-21 10:45:28","duration":"PT48S","thumbnailUrl":"https://www.relatient.com/wp-content/uploads/2026/03/dash-voice-ai-2.jpg","hasPart":[],"width":"1920","height":"1080","isFamilyFriendly":"True","@type":"VideoObject"},{"@type":"Review","itemReviewed":{"@type":"Organization","name":"Relatient"},"author":{"@type":"Person","name":"David Edwards, Chief Technology Officer"},"reviewBody":"Our commitment to security is anchored in the fundamental principles of confidentiality, integrity, and availability. At Relatient, we strategically invest in security frameworks and compliance protocols to fortify these core attributes, protecting the thousands of patients and healthcare organizations that rely on the performance and trust of our platform every day.","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"datePublished":"2025-10-15"}]}