neogov.com

{
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  "@type": "FAQPage",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "What are the benefits of using a comprehensive, integrated HR suite vs. multiple products?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "By housing these applications under one umbrella, NEOGOV simplifies data sharing, user provisioning, and consistency across the employee lifecycle. NEOGOV offers solutions that cover multiple HR functions, including applicant tracking (Insight), candidate relationship management (Attract), onboarding (Onboard), performance management (Perform), learning management (Learn), custom forms (eForms), HRIS, background investigations (Vetted), and compliance management (Policy)."
      }
    },
    {
      "@type": "Question",
      "name": "What are the advantages of using an HR platform built for the public sector vs. a standard HR system?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "NEOGOV is purpose-built for government agencies and the broader public sector. Features like transparency, TRR compliance, organizational hierarchies, and budgetary constraints are considered from the outset. The platform’s forms, workflows, and reporting capabilities align with public-sector regulations such as EEO and veterans’ preference."
      }
    },
    {
      "@type": "Question",
      "name": "What capabilities does NEOGOV have to support compliance and security?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "NEOGOV supports public-sector compliance needs like credentialing, audit trails, and secure e-signature workflows. Data is encrypted in transit and at rest, supporting HIPAA, CJIS, and other regulatory frameworks. NEOGOV is SOC 2 Type II, NIST 800-53 Moderate, and PCI-DSS self-certified, and is StateRAMP and TxRAMP authorized."
      }
    },
    {
      "@type": "Question",
      "name": "My agency has a lot of unique needs. Will NEOGOV work for us?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "NEOGOV solutions are highly configurable to fit specialized government HR processes. Administrators can tailor workflows, forms, and user roles to match your agency’s structure. This flexibility makes the platform suitable for agencies of all sizes with diverse departmental needs."
      }
    },
    {
      "@type": "Question",
      "name": "How do we know that implementation will work for us with the resources and time we have?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "NEOGOV’s SaaS model eliminates the need for on-premise infrastructure. It scales easily, delivers automatic updates, and includes tailored onboarding, training, and customer support. Public-sector customers consistently cite NEOGOV’s specialized support teams as a key factor in successful implementation."
      }
    },
    {
      "@type": "Question",
      "name": "What will the user experience be like for my employees? Is it easy to use?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "NEOGOV features a modern, user-friendly interface designed for ease of use across employees, managers, and HR administrators. Self-service portals enable employees to complete routine HR tasks independently, minimizing the burden on HR teams."
      }
    }
  ]
}