mindtouch.com
Link authority for mindtouch.com (registrable domain: mindtouch.com) from the Common Crawl web graph: PageRank and harmonic centrality history since 2017, current scores, and the site's top backlink sources.
Web-graph authority (0-100)
Domain scores measure mindtouch.com as a whole: every subdomain's links rolled up into one node of Common Crawl's domain-level web graph. Host scores measure the exact hostname mindtouch.com. WWW scores cover the www variant of that hostname, which the graph tracks as its own entry since January 2026 (before that, www and bare host were merged). A big gap between domain and host usually means the domain's authority lives on other subdomains. PageRank is link-endorsement authority: how much weight the sites linking here carry themselves. Harmonic centrality measures reach: how close this site sits to the rest of the web when following links, which favors broadly connected sites over ones boosted by a few heavy linkers. All are normalized 0 to 100 within each crawl snapshot; a dash means that series does not exist for this site.
Homepage
What mindtouch.com presents on its own homepage: the page title, description, and the social share markup it publishes. Pulled from https://mindtouch.com.
| Title | Knowledge Management for Customer Service Teams | NiCE | NiCE |
|---|---|
| Description | NiCE Knowledge Management centralizes enterprise knowledge and delivers trusted answers across self-service, search, agent workflows, and AI to improve service. |
| OG Title | Knowledge Management | NiCE CX Products |
| OG Description | CXone Expert Knowledge Management. Discover top solutions with NiCE. |
| Twitter Title | Knowledge Management for Customer Service Teams | NiCE | NiCE |
| Twitter Card | summary_large_image |
Social accounts and contact points
Where this site maintains a presence and every reachable route its homepage exposes: social accounts, contact pages, addresses, and content feeds.
| nice-systems (business) | |
| X | NICELtd |
| OfficialNICELtd | |
| Youtube | UC4tmsS3fAVLp1Ue0DF-EauA (channel) |
| Contact pages | https://mindtouch.com/contact-us |
|---|---|
| Blog | https://mindtouch.com/blog |
Structured data (JSON-LD)
The schema.org markup this homepage publishes: the machine-readable identity search engines and AI systems read. Types found: WebPage, FAQPage, ImageObject, BreadcrumbList, WebSite, Organization, Product.
JSON-LD block (6,376 bytes)
{"@context":"https://schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https://www.nice.com/products/knowledge-management","url":"https://www.nice.com/products/knowledge-management","name":"Knowledge Management for Customer Service Teams | NiCE | NiCE","isPartOf":{"@id":"https://www.nice.com/#website"},"primaryImageOfPage":{"@id":"https://www.nice.com/products/knowledge-management#primaryimage"},"image":{"@id":"https://www.nice.com/products/knowledge-management#primaryimage"},"thumbnailUrl":"https://resources.nice.com/wp-content/uploads/2026/04/knowledge-management-product-benefits-2.jpg","datePublished":"2024-05-09T07:43:09+00:00","dateModified":"2026-07-10T11:40:46+00:00","description":"NiCE Knowledge Management centralizes enterprise knowledge and delivers trusted answers across self-service, search, agent workflows, and AI to improve service.","breadcrumb":{"@id":"https://www.nice.com/products/knowledge-management#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://www.nice.com/products/knowledge-management"]}],"mainEntity":[{"@type":"Question","name":"What is NiCE Knowledge Management?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">NiCE Knowledge Management centralizes enterprise knowledge and delivers it to customers, agents, and AI across digital and assisted service journeys.</p>\n"}},{"@type":"Question","name":"Why is knowledge management for customer service important?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">It reduces effort, improves consistency, and helps organizations resolve more issues faster. When customers, agents, and AI can access the same trusted knowledge, every interaction becomes easier and more effective.</p>\n"}},{"@type":"Question","name":"How does NiCE improve customer self-service?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">NiCE surfaces trusted answers in the places customers look first, including search, help centers, mobile apps, and bots, so more issues are resolved without agent escalation.</p>\n"}},{"@type":"Question","name":"Is NiCE a knowledge management for customer service platform?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">Yes. NiCE brings together authoring, AI search, governance, analytics, and omnichannel delivery in one knowledge management for customer service platform, while also connecting to the broader NiCE CXone ecosystem and other enterprise systems.</p>\n"}},{"@type":"Question","name":"What makes NiCE different from other knowledge management for customer service software?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">NiCE combines AI search, enterprise governance, omnichannel delivery, and continuous optimization in one solution. That gives you better self-service, more productive agents, and a stronger knowledge foundation for AI.</p>\n"}},{"@type":"Question","name":"Can NiCE support enterprise knowledge management for customer service?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">Yes. NiCE provides a trusted knowledge source for AI agents, self-service experiences, and agent-assist tools so responses stay grounded, consistent, and useful.</p>\n"}},{"@type":"Question","name":"How does NiCE keep knowledge accurate and trusted?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">Teams can manage content ownership, approvals, review cycles, and version history, then use performance insights to refine and improve knowledge over time.</p>\n"}},{"@type":"Question","name":"Can NiCE Knowledge Management support AI agents and copilots?","acceptedAnswer":{"@type":"Answer","text":"<div style=\"height:100%\">\n<p class=\"\">Yes. NiCE provides the trusted knowledge layer AI agents, self-service experiences, and agent-assist tools need to deliver grounded, consistent answers.</p>\n"}}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.nice.com/products/knowledge-management#primaryimage","url":"https://resources.nice.com/wp-content/uploads/2026/04/knowledge-management-product-benefits-2.jpg","contentUrl":"https://resources.nice.com/wp-content/uploads/2026/04/knowledge-management-product-benefits-2.jpg","width":1000,"height":682},{"@type":"BreadcrumbList","@id":"https://www.nice.com/products/knowledge-management#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.nice.com/"},{"@type":"ListItem","position":2,"name":"Products","item":"https://www.nice.com/products"},{"@type":"ListItem","position":3,"name":"Knowledge Management for Customer Service"}]},{"@type":"WebSite","@id":"https://www.nice.com/#website","url":"https://www.nice.com/","name":"NiCE","description":"","publisher":{"@id":"https://www.nice.com/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.nice.com/search?q={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https://www.nice.com/#organization","name":"NiCE","url":"https://www.nice.com/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.nice.com/#/schema/logo/image/","url":"https://resources.nice.com/wp-content/uploads/2025/05/nice-new-logo.svg","contentUrl":"https://resources.nice.com/wp-content/uploads/2025/05/nice-new-logo.svg","width":77,"height":28,"caption":"NiCE"},"image":{"@id":"https://www.nice.com/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/OfficialNICELtd/","https://x.com/NICELtd","https://www.linkedin.com/company/nice-systems/","https://www.youtube.com/channel/UC4tmsS3fAVLp1Ue0DF-EauA"]},{"@type":"Product","@id":"https://www.nice.com/products/knowledge-management#product","name":"Knowledge Management for Customer Service","url":"https://www.nice.com/products/knowledge-management","brand":{"@type":"Brand","name":"NiCE"},"category":"Contact Center Software","sameAs":["https://www.trustradius.com/products/nice-cxone/reviews"],"aggregateRating":{"@type":"AggregateRating","ratingValue":"8.6","bestRating":"10","worstRating":"1","ratingCount":"951","reviewCount":"951"}}]}Authority over time
Every Common Crawl web-graph release since 2017, roughly quarterly. The domain series goes back to 2017; Common Crawl only began publishing the host-level graph in 2020, so host lines start there. Click a legend entry to show or hide that line. Flat lines are normal for established sites; watch for sustained rises or drops, which track real gains or losses in who links here.
A note on www: through the end of 2025 the source web graph merged www and non-www hostnames into the bare name, so one host line covers both. Starting in January 2026 the graph splits them into separate entries, which is why www can carry its own scores going forward.
Backlink counts
Unique linking domains seen in Common Crawl's link graphs. This is a different dataset than the 0-100 authority scores above: these are raw counts, host-level for mindtouch.com and domain-level for mindtouch.com with all its subdomains combined. Common Crawl covers a large sample of the web, not all of it, so treat counts as comparable between sites rather than absolute totals.
Top backlinks in the domain graph
Common Crawl publishes two link graphs. The DOMAIN graph connects whole domains: every link from any page of one domain to any page of another. This table shows the highest-authority domains linking to mindtouch.com (including its subdomains), ranked by the linker's PageRank. The table shows the top 453; the download carries the full stored list (up to 10,000 linkers) as JSON. Click a linker for its own site profile.
Top backlinks in the host graph
The HOST graph connects exact hostnames, so subdomains count separately. This table shows the highest-authority hosts linking to mindtouch.com specifically, ranked by the linker's PageRank. The table shows the top 285; the download carries the full stored list (up to 10,000 linkers) as JSON. Click a linker for its own site profile.