eleken.co

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      "@type": "Organization",
      "@id": "https://eleken.co/#organization",
      "name": "Eleken",
      "url": "https://eleken.co/",
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      "foundingDate": "2015",
      "areaServed": "Worldwide"
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      "@id": "https://eleken.co/#website",
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  "@type": "FAQPage",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "What is the minimum contract duration?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "The shortest contract we offer is 2 months. However, many of our clients stick around for much longer, sometimes even for years."
      }
    },
    {
      "@type": "Question",
      "name": "Do you offer marketing design services like ad creatives, ebooks, or social media visuals?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Not at Eleken. We focus purely on product design for SaaS. But our sister company TodayMade, specializes in marketing design and offers a subscription service that covers everything from ad creatives to motion design."
      }
    },
    {
      "@type": "Question",
      "name": "Can you do mobile and landing page designs?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Absolutely, our UI/UX design agency handles both web and mobile interfaces. While we don't take on landing pages as standalone projects, if we're designing your product, we'll definitely make those landing pages part of the whole experience."
      }
    },
    {
      "@type": "Question",
      "name": "Will my designer be limited to their timezone?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Most of our designers are in GMT+2, while our clients are mainly in the US. So, here's how we make it work:\nIf you're on the US East Coast, for instance, you're 7 hours behind us. We can catch up and have meetings until your noon.\nThen, while you're off, we're working away, and by the time you're up the next day, you'll see we've made some magic happen overnight.\nPlus, we often send you updates through Loom videos, so you can check them out whenever it's convenient for you."
      }
    },
    {
      "@type": "Question",
      "name": "How long does it take to start?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "You can start with a designer pretty much tomorrow. We are a SaaS design company that always has a few designers on the bench, ready to jump in if you need something done urgently."
      }
    },
    {
      "@type": "Question",
      "name": "Do you support part-time subscriptions?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Or course! You can get a full-time or a part-time designer at Eleken. For more details, please check our pricing page."
      }
    },
    {
      "@type": "Question",
      "name": "Can I interview a designer and see their portfolio?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Sure, during the trial intro call, feel free to ask your designer some questions and request to see some of their works. Generally, though, Eleken handles the selection process. It's our responsibility to hire, train, and match you with the best designer for your project. With years of experience, our SaaS design company got a pretty good track record of getting it right."
      }
    },
    {
      "@type": "Question",
      "name": "What if I don't like a designer?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "It's pretty rare, but if you're not clicking with a designer, you can always expect a replacement."
      }
    },
    {
      "@type": "Question",
      "name": "Can your designers deal with complex & technical B2B use cases?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Complex & technical B2B challenges? That's where we shine. As a design agency for SaaS, we have navigated everything from AI-driven analytics to geospatial mapping projects. Got a tough challenge for us? We’re all ears."
      }
    },
    {
      "@type": "Question",
      "name": "Can we integrate designers into our processes?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Absolutely! We ensure our designers blend into your team as if they were in-house. They'll hop onto your Slack, dive into your task tracker, and be right there with you on calls. It's all about making collaboration as smooth as possible."
      }
    },
    {
      "@type": "Question",
      "name": "Can we upscale the team if needed?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Our subscription model is designed for flexibility, so you can adjust your team size up or down based on your needs. It's a feature our clients find incredibly useful because it gives them a level of freedom that's hard to find with an in-house team."
      }
    }
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