certapet.com

{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.certapet.com\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.certapet.com#listItem","position":1,"name":"ESA Letter"}]},{"@type":"FAQPage","@id":"https:\/\/www.certapet.com\/#faqpage","mainEntity":[{"@type":"Question","name":"How much does an ESA letter cost?","acceptedAnswer":{"@type":"Answer","text":"A legitimate ESA letter costs between $149-$199 for the initial evaluation with a licensed therapist. CertaPet's ESA letters start at $149 with a 100% money-back guarantee if not approved.\n                        Beware of services offering \"free\" or instant letters that look very inexpensive: these..."}},{"@type":"Question","name":"How do I get an ESA letter with CertaPet?","acceptedAnswer":{"@type":"Answer","text":"Getting your ESA letter with CertaPet is simple and takes 4 steps:\n                        1. Take Free 5-Minute ScreeningComplete our eligibility questionnaire to see if you qualify for an ESA\n                        2. Complete AssessmentProvide your information\n                        3. Speak wi..."}},{"@type":"Question","name":"How long does it take to get an ESA letter?","acceptedAnswer":{"@type":"Answer","text":"With CertaPet:\n                        \n                            Therapist contacts you: Within 2 business days\n                            Digital letter if approved: Immediately after consultation\n                            Hard copy delivery: 2-3 business days via USPS priority mail\n         ..."}},{"@type":"Question","name":"Can I get an ESA letter online?","acceptedAnswer":{"@type":"Answer","text":"Yes, you can get a legitimate ESA letter online through HIPAA-compliant telehealth platforms like CertaPet. You'll have a real consultation with a state-licensed therapist via phone or video call.\n                        Online ESA letters are just as valid as in-person evaluations, as long as they'..."}},{"@type":"Question","name":"Can I get an ESA letter if I don't have a pet yet?","acceptedAnswer":{"@type":"Answer","text":"Yes. CertaPet offers an option for people who don't have their pet yet. Select \"I don't have my pet yet\" during registration for an additional $20.\n                        You'll receive an initial recommendation letter. Once you adopt or purchase your pet, update the details and complete a shorter ..."}},{"@type":"Question","name":"Are CertaPet ESA letters legitimate?","acceptedAnswer":{"@type":"Answer","text":"Yes, CertaPet ESA letters are 100% legitimate and legally valid. Each letter is issued by a state-licensed mental health professional after a real evaluation, an instant approval never takes place.\n                        CertaPet credentials:\n                        \n                            BBB..."}},{"@type":"Question","name":"Who writes ESA letters at CertaPet?","acceptedAnswer":{"@type":"Answer","text":"CertaPet's ESA letters are written by state-licensed mental health professionals, including:\n                        \n                            Licensed therapists (LMFT, LCSW, LPC)\n                            Psychologists (PhD, PsyD)\n                            Psychiatrists (MD, DO)\n           ..."}},{"@type":"Question","name":"What is CertaPet's refund policy?","acceptedAnswer":{"@type":"Answer","text":"CertaPet offers a 100% money-back guarantee if not approved."}},{"@type":"Question","name":"Can CertaPet help with landlord issues?","acceptedAnswer":{"@type":"Answer","text":"Yes. CertaPet provides comprehensive landlord support:\n                        \n                            Educational materials explaining Fair Housing Act rights\n                            Direct therapist verification available\n                            Housing accommodation request letter te..."}},{"@type":"Question","name":"What's the difference between an ESA letter and a PSD letter?","acceptedAnswer":{"@type":"Answer","text":"An ESA (Emotional Support Animal) letter and a PSD (Psychiatric Service Dog) letter provide different legal protections based on the type of animal and training involved.\n                        ESA Letter (Emotional Support Animal)\n                        What it covers:\n                        \n  ..."}},{"@type":"Question","name":"What is the purpose of an ESA letter?","acceptedAnswer":{"@type":"Answer","text":"An ESA letter is a legal document from a licensed mental health professional that confirms your need for an emotional support animal as part of your mental health treatment plan.\n                        The letter grants you legal housing rights under the Fair Housing Act, allowing you to:\n         ..."}},{"@type":"Question","name":"Who can write an ESA letter?","acceptedAnswer":{"@type":"Answer","text":"Only state-licensed mental health professionals can legally write ESA letters, including:\n                        \n                            Licensed Therapists (LMFT, LCSW, LPC)\n                            Psychologists (PhD, PsyD)\n                            Psychiatrists (MD, DO)\n              ..."}},{"@type":"Question","name":"What makes an ESA letter legal and legitimate?","acceptedAnswer":{"@type":"Answer","text":"A legal ESA letter must include:\n                        \n                            Official letterhead from a licensed mental health practice\n                            Your full legal name\n                            Therapist's complete license information (license number, state, contact info)..."}},{"@type":"Question","name":"How long is an ESA letter valid for?","acceptedAnswer":{"@type":"Answer","text":"ESA letters are valid for one year from the date of issuance. After 12 months, you need to renew your letter with an updated evaluation from a licensed therapist.\n                        Important: Services offering \"lifetime ESA letters\" are fraudulent. HUD guidelines require annual renewal to ensu..."}},{"@type":"Question","name":"Can an ESA letter reduce the financial burden of pet owners?","acceptedAnswer":{"@type":"Answer","text":"Yes. With a legitimate ESA letter, landlords CANNOT charge:\n                        \n                            Pet deposits\n                            Monthly pet rent\n                            Application fees for having an ESA\n                        \n                        This saves you $2..."}},{"@type":"Question","name":"Can you travel with your ESA at no cost?","acceptedAnswer":{"@type":"Answer","text":"No, ESAs are no longer allowed to travel for free on any domestic flight in the US. Since January 11 2021, under new regulations passed by the U.S. Department of Transportation, the Access Carrier Act was amended so that emotional support animals are no longer considered service animals, thus they'r..."}},{"@type":"Question","name":"Are emotional support animals allowed in hotels?","acceptedAnswer":{"@type":"Answer","text":"You can bring an emotional support animal to a hotel if the property already has a pet-friendly policy. Since ESAs aren't considered service dogs, they don't receive the same public access rights under the law. That said, more and more hotels are opening their doors to ESAs. Well-known chains like L..."}},{"@type":"Question","name":"Are emotional support dogs allowed in restaurants?","acceptedAnswer":{"@type":"Answer","text":"Under federal law, emotional support animals are generally not allowed inside restaurants because they are not considered service animals under the Americans with Disabilities Act. Some establishments may permit them in outdoor dining areas, patios, or drive-in service spaces, where local rules are ..."}},{"@type":"Question","name":"Does Airbnb allow emotional support animals?","acceptedAnswer":{"@type":"Answer","text":"Airbnb does not treat emotional support animals (ESAs) as service animals, so hosts are not required to accept them. Under Airbnb's service animal policy, only trained service animals must be accommodated. ESAs are covered by the general pet policy, meaning it's up to each host to decide whether to ..."}}]},{"@type":"HowTo","@id":"https:\/\/www.certapet.com\/#howto-get-esa-letter","name":"How to get an ESA letter online with CertaPet","description":"Start a free screening, check whether you qualify, complete checkout if eligible, fill out a detailed questionnaire, then speak with a licensed mental health professional who determines approval. If your ESA letter is not accepted for a valid reason, CertaPet offers a 100% money back guarantee, subject to its policy terms.","publisher":{"@type":"Organization","name":"CertaPet","url":"https:\/\/www.certapet.com\/"},"mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.certapet.com\/"},"step":[{"@type":"HowToStep","position":1,"name":"Visit CertaPet","text":"Go to CertaPet to begin the process and learn what you will need to complete the evaluation.","url":"https:\/\/www.certapet.com"},{"@type":"HowToStep","position":2,"name":"Start the free screening","text":"Begin the free online screening to see whether you may qualify.","url":"https:\/\/screening.certapet.com"},{"@type":"HowToStep","position":3,"name":"Answer the eligibility questions","text":"Answer a few questions so the service can determine whether you are eligible to move forward.","url":"https:\/\/screening.certapet.com"},{"@type":"HowToStep","position":4,"name":"Complete checkout if eligible","text":"If you qualify, complete your purchase to proceed to the clinical evaluation workflow.","url":"https:\/\/checkout.certapet.com"},{"@type":"HowToStep","position":5,"name":"Fill out the questionnaire","text":"Complete the detailed questionnaire so the licensed provider has the information needed for the evaluation.","url":"https:\/\/www.certapet.com"},{"@type":"HowToStep","position":6,"name":"Speak with a licensed therapist for the decision","text":"Talk with a licensed mental health professional who will evaluate your situation and decide whether you are approved for an ESA letter.","url":"https:\/\/www.certapet.com"}]},{"@type":"LocalBusiness","@id":"https:\/\/www.certapet.com\/#localbusiness","name":"CertaPet","brand":{"@id":"https:\/\/www.certapet.com\/#organization"},"url":"https:\/\/www.certapet.com\/","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2021\/10\/Certapet-Logo.png","logo":"https:\/\/www.certapet.com\/#logo","address":{"@id":"https:\/\/www.certapet.com\/#postaladdress","@type":"PostalAddress","streetAddress":"2600 South Shore Blvd, Suite 302","postalCode":"00907","addressLocality":"League City","addressRegion":"Texas","addressCountry":"US"},"email":"ask@certapet.com","telephone":"+18772070561","priceRange":"$$$","currenciesAccepted":"USD, CAD","paymentAccepted":"visa, mastercard, amex","openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["https:\/\/schema.org\/Monday"],"opens":"09:00","closes":"17:00"},{"@type":"OpeningHoursSpecification","dayOfWeek":["https:\/\/schema.org\/Tuesday"],"opens":"09:00","closes":"17:00"},{"@type":"OpeningHoursSpecification","dayOfWeek":["https:\/\/schema.org\/Wednesday"],"opens":"09:00","closes":"17:00"},{"@type":"OpeningHoursSpecification","dayOfWeek":["https:\/\/schema.org\/Thursday"],"opens":"09:00","closes":"17:00"},{"@type":"OpeningHoursSpecification","dayOfWeek":["https:\/\/schema.org\/Friday"],"opens":"09:00","closes":"17:00"},{"@type":"OpeningHoursSpecification","dayOfWeek":["https:\/\/schema.org\/Saturday"],"opens":"09:00","closes":"17:00"},{"@type":"OpeningHoursSpecification","dayOfWeek":["https:\/\/schema.org\/Sunday"],"opens":"09:00","closes":"17:00"}],"location":{"@id":"https:\/\/www.certapet.com\/#postaladdress"}},{"@type":"Organization","@id":"https:\/\/www.certapet.com\/#organization","name":"CertaPet - Emotional Support Animal (ESA) Letter Experts","description":"Certapet.com is a trusted leader in providing legitimate Emotional Support Animal (ESA) letters from licensed, US-based therapists. Our dedicated team of mental health professionals streamlines the process, offering a simple online assessment and fast, secure approvals to help individuals struggling with anxiety, depression, or other mental health conditions. Backed by extensive expertise in ESA regulations, Certapet empowers clients to access the therapeutic benefits of Emotional Support Animals safely and legally. Experience compassionate, reliable, and convenient care from the emotional support animal experts\u2014Certapet.com\u2014where improved mental well-being is just a few clicks away.","url":"https:\/\/www.certapet.com\/","email":"ask@certapet.com","telephone":"+18772070561","foundingDate":"2015-06-15","numberOfEmployees":{"@type":"QuantitativeValue","minValue":0,"maxValue":25},"logo":{"@type":"ImageObject","url":"https:\/\/www.certapet.com\/wp-content\/uploads\/2020\/08\/CertaPet-Logo.png","@id":"https:\/\/www.certapet.com\/#organizationLogo","width":250,"height":50,"caption":"CertaPet Logo"},"image":{"@id":"https:\/\/www.certapet.com\/#organizationLogo"},"sameAs":["https:\/\/www.facebook.com\/Certapet\/","https:\/\/x.com\/certapet","https:\/\/www.instagram.com\/certapet\/","https:\/\/www.tiktok.com\/@certapet","https:\/\/www.pinterest.com\/certapet\/","https:\/\/www.youtube.com\/certapet","https:\/\/www.linkedin.com\/company\/certapet","https:\/\/www.bbb.org\/us\/tx\/league-city\/profile\/pet-services\/certapet-llc-0915-90052089","https:\/\/www.trustpilot.com\/review\/certapet.com"],"address":{"@id":"https:\/\/www.certapet.com\/#postaladdress","@type":"PostalAddress","streetAddress":"2600 South Shore Blvd, Suite 302","postalCode":"00907","addressLocality":"League City","addressRegion":"Texas","addressCountry":"US"}},{"@type":"Service","name":"Emotional Support Animal & Psychiatric Service Dog Letters","alternateName":"ESA & PSD Letters","description":"Get legitimate ESA and PSD letters from licensed mental health professionals for housing and travel accommodations.","provider":{"@type":"Organization","name":"CertaPet","url":"https:\/\/www.certapet.com\/","telephone":"+1-877-207-0561"},"serviceType":"Mental Health Evaluation","areaServed":[{"@type":"Country","name":"US"},{"@type":"Country","name":"CA"}],"hasOfferCatalog":{"@type":"OfferCatalog","name":"ESA & PSD Letter Services","itemListElement":[{"@type":"Offer","name":"ESA Housing Letter","price":"149.00","priceCurrency":"USD","availability":"https:\/\/schema.org\/InStock","priceValidUntil":"2026-12-31"},{"@type":"Offer","name":"PSD Housing Letter","price":"149.00","priceCurrency":"USD","availability":"https:\/\/schema.org\/InStock","priceValidUntil":"2026-12-31"},{"@type":"Offer","name":"PSD Travel Letter","price":"149.00","priceCurrency":"USD","availability":"https:\/\/schema.org\/InStock","priceValidUntil":"2026-12-31"},{"@type":"Offer","name":"ESA Housing + PSD Travel Bundle","price":"199.00","priceCurrency":"USD","availability":"https:\/\/schema.org\/InStock","priceValidUntil":"2026-12-31"},{"@type":"Offer","name":"ESA Housing + Travel Bundle","price":"199.00","priceCurrency":"USD","availability":"https:\/\/schema.org\/InStock","priceValidUntil":"2026-12-31"}]}},{"@type":"WebPage","@id":"https:\/\/www.certapet.com\/#webpage","url":"https:\/\/www.certapet.com\/","name":"Legal ESA Letter for Housing | 100% Money Back Guarantee","description":"Emotional Support Animal Letters. Get legitimate ESA letters from a team of trusted and certified mental health professionals from the comfort of your home.","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.certapet.com\/#website"},"breadcrumb":{"@id":"https:\/\/www.certapet.com\/#breadcrumblist"},"datePublished":"2024-11-25T13:49:31+00:00","dateModified":"2026-02-21T16:48:03+00:00"},{"@type":"WebSite","@id":"https:\/\/www.certapet.com\/#website","url":"https:\/\/www.certapet.com\/","name":"CertaPet","alternateName":"CertaPet.com","description":"Emotional Support Animal Letters","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.certapet.com\/#organization"}}]}

{"@context":"https:\/\/schema.org","@type":"Organization","@id":"https:\/\/www.certapet.com\/#organization","name":"CertaPet","review":[{"@type":"Review","author":{"@type":"Person","name":"Lauren S","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/Lauren-S.png"},"datePublished":"2025-09-08","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nHelpful in answering questions regarding my move, application, and how the process works.\n"},{"@type":"Review","author":{"@type":"Person","name":"Elizabeth Burkland","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/Elizabeth-Burkland.png"},"datePublished":"2025-09-09","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nThe process worked very smoothly. My questions were addressed very quickly by your customer service and the therapist assigned to me was thoughtful and helpful.\n"},{"@type":"Review","author":{"@type":"Person","name":"Elizabeth Nachstein","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/Elizabeth-Nachstein.png"},"datePublished":"2025-09-10","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nThis was a pleasant experience. I was treated very respectfully and I was able to obtain an ESA letter. The process was thorough and very professional.\n"},{"@type":"Review","author":{"@type":"Person","name":"Nathaniel Jameer","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/Nathaniel-Jameer.png"},"datePublished":"2025-09-17","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nHello, Jenny was amazing the first time ewe chatted many years ago and was extremely helpful and understanding in our most recent conversation.\n"},{"@type":"Review","author":{"@type":"Person","name":"Mark Mendelson","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/Mark-Mendelson.png"},"datePublished":"2025-09-23","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nCertaPet has taken care of me and my pups now for over 10 years. As I\u2019ve moved around the country and met new staff there, they are always helpful, professional and understanding. They are easy to communicate with; their site is very manageable and I always get quick response with every ask.Love them!\n"},{"@type":"Review","author":{"@type":"Person","name":"MARY WILLIS","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/Mary-Willis.png"},"datePublished":"2025-09-18","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nProfessional. Friendly. Very helpful. Customer Service Representative knowledgeable and prompt with help. Would you like to use them again! Absolutely! \u2764\ufe0f\n\n\n\n\n"},{"@type":"Review","author":{"@type":"Person","name":"John Sherry","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/John-Sherry.png"},"datePublished":"2025-09-22","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nGreat service understanding of the issues with everyday life. Very helpful in answering my questions and concerns. Thank you\n"},{"@type":"Review","author":{"@type":"Person","name":"Martindale McLymont","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/09\/Martindale-McLymont.png"},"datePublished":"2025-09-22","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nVery professional and thoughtful of my situation. It is hard for men like myself to ask for help. This is a first class operation. The staff are very helpful and caring\n"},{"@type":"Review","author":{"@type":"Person","name":"Billie Sue Coleman","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/02\/Billie.svg"},"datePublished":"","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nI am so appreciative to having one location go to for my Service Dog support. I love the in depth evaluation process, supportive staff and supplies available to people seeking a service animal. It was an entirely new experience for me and Certapet has made it much easier with my anxiety. Thank you!\n"},{"@type":"Review","author":{"@type":"Person","name":"Emily Pinley","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/02\/Emily.svg"},"datePublished":"","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nThey made the process of getting my Great Dane certified so simple and fast! My therapist was wonderful and I was able to get all my paperwork in the same day. I was approved to lease because of the ability to get my doggo certified. Thank you!\n"},{"@type":"Review","author":{"@type":"Person","name":"Kbr Tuncer","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/02\/Kbr.svg"},"datePublished":"","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nI'm really impressed with how smooth and professional the entire process was. They assisted me at every step and eased my concerns. I must say Laura was exceptionally kind and friendly, asking all the right questions and really listening to me. I received my letter and I'm absolutely delighted that I chose CertaPet. A big thank you to Laura and the whole CertaPet team!\n"},{"@type":"Review","author":{"@type":"Person","name":"Lauren","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/02\/Lauren.svg"},"datePublished":"","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nI've had a fantastic experience with Certapet! I needed my PSD letter updated due to a change of state, and Certapet made the process incredibly smooth and straightforward. Overall, I highly recommend Certapet to anyone seeking an ESA or PSD letter. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service.\n"},{"@type":"Review","author":{"@type":"Person","name":"David Brock","image":"https:\/\/www.certapet.com\/wp-content\/uploads\/2025\/02\/David.svg"},"datePublished":"","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":"1"},"reviewBody":"\nI did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The consultation and certification was also very well organized. I have been using Certapet for 6 years now and will continue to use them in the future. I highly reccomend Certapet to all pet owners seeking ESA and PSD help.\n"}],"aggregateRating":{"@type":"AggregateRating","ratingValue":4.333333333333333,"bestRating":"5","ratingCount":3500}}