oppalerts.com →
Enterprise Search Knowledge Copilots

Support Operations Leader

Research: Conferences, Trade Shows
Dominant · SE Outbound Links ρ=0.504

AI recommendation signal analysis across 252 domains for the Support Operations Leader persona in Enterprise Search Knowledge Copilots.

Link authority data (PageRank, harmonic centrality) comes from the Common Crawl web graph.
252Domains Tracked
5.9MReddit Posts
21KWikipedia Articles
3.0MOpen Web Matches
Support Operations Leader_persona.report
DomainScore
cloud.google.com
1.0
schedule.hdiconference.com
0.4
facebook.com
0.2
help.incontact.com
0.1
ieeexplore.ieee.org
0.1
Want a custom AI visibility audit for Enterprise Search Knowledge Copilots?

This report tracks how AI models and search engines recommend companies across 100 industries. If you want the same analysis run specifically against your own site and competitors, get in touch.

Get in touch
About This Report

How to use this page

Persona view: this page is scoped to this persona's queries alone.
Use Case

Pick the right events

The conferences and trade shows search associates with this industry. Use it to choose where to attend, exhibit, sponsor, or pitch a talk.

How It's Calculated

Where the numbers come from

We run conferences, trade shows queries for this industry through Google and aggregate every result: domains by rank-weighted score (higher positions count for more) and appearance count, exact URLs by appearance count, and the most common title phrases.

Overview

What's on this page

Domain and URL charts, the full result list, and title n-gram tables.

Research

Research: Conferences, Trade Shows

Domains appearing in Google results for Support Operations Leader's Research: Conferences, Trade Shows queries. Score is a rank-weighted sum (higher-ranked appearances count for more); count is a plain appearance tally.

By Score

Top URLs

Individual pages (not just domains) ranked by the same rank-weighted score, labeled by page title.

By Appearance Count

All Results

Every result for Support Operations Leader's Research: Conferences, Trade Shows queries, ranked by how many times each exact URL appeared (ties broken by average rank position, so appearing higher up wins), a different aggregation than the score-based charts above. Title and URL links open in a new tab.

TitleURLAppearancesDomain PRDomain HCHost PRHost HC
AI and Agent Experience: How intelligent tools are ...https://contactcentresummit.co.uk/briefing/ai-and-agent-experience-how-intelligent-tools-are-supporting-contact-centre-teams/21495894
AI Agent Assist: The Game Changer Your Support Team ...https://nubitel.co/what-is-ai-agent-assist/2795294
RingCentral Launches Two Virtual Agents: RingCX AI ...https://aragonresearch.com/ringcentral-launches-two-virtual-agents/228952695
Eventshttps://aisera.com/events/228952095
Knowledge, Context, Action | Maven AGI posted on the topichttps://www.linkedin.com/posts/mavenagi_at-the-ai-agent-conference-jonathan-corbin-activity-7457499898264018944-uhyM290987397
What's new for agents in Webex Contact Centerhttps://help.webex.com/en-us/article/n3v7ldh/What's-new-for-agents-in-Webex-Contact-Center255973995
How Capital One Built its Own Generative AI Agent ...https://www.nvidia.com/en-us/on-demand/session/gtc25-exs74442/258972695
Agent Assisthttps://cloud.google.com/gemini-enterprise-cx/agent-assist199996296
Session 802: Integrating AI: Optimizing the Vanderbilt IT Service ...https://schedule.hdiconference.com/session/session-802-integrating-ai-optimizing-the-vanderbilt-it-service-desk-with-chatbots-and-ai-agent-assist-technology/91609111895893
Conduenthttps://www.facebook.com/Conduent/posts/at-ccwvegas-this-week-we-spoke-with-organizations-about-reimagining-customerenga/1345024581180094/196997897
AGENT ASSIST (Desktop Studio) - NiCE CXonehttps://help.incontact.com/Content/Studio/Actions/AgentAssistV1/AgentAssistV1.htm12996494
Isa: Intuit Smart Agent, A Neural-Based Agent-Assist Chatbothttps://ieeexplore.ieee.org/document/8637511/158975496
Agent Assist: Automating Enterprise IT Support Help Deskshttps://aaai.org/papers/11381-agent-assist-automating-enterprise-it-support-help-desks/143963695
Agent Assist: A strategic bridge to the future of CXhttps://www.nojitter.com/ai-automation/agent-assist-a-strategic-bridge-to-the-future-of-cx13295894
AI Agent Assist: Real-Time Insights for Smarter CXhttps://www.regal.ai/blog/ai-agent-assist12196494
Agent Assist AI-based Agent Augmentation Solutionhttps://www.automaise.com/agent-assist/1895094
2024 Connect Conference | Agent Support Network ...https://asnoa.com/connect2024/1894594
Collaborative Role Analysis to Inspire Designer Creativityhttps://dl.acm.org/doi/10.1007/978-3-031-93415-5_14163976296
Agent Assist - narrow down results to search just .. ...https://www.servicenow.com/community/servicenow-ai-platform-forum/agent-assist-narrow-down-results-to-search-just-from-particular/m-p/1122609148971795
How agent assist technology works in the contact centerhttps://www.techtarget.com/searchcustomerexperience/tip/How-agent-assist-technology-works-in-the-contact-center158972194
Agent assist: Automating enterprise IT support help deskshttps://research.ibm.com/publications/agent-assist-automating-enterprise-it-support-help-desks166974295
The Ultimate Guide to Mastering Agent Assist and Voice ...https://www.youtube.com/shorts/byGl3_pcgTI191997597
RMAi Annual Conference 2026https://floatbot.ai/event/rmai1795694
Smart Agent Assist Enhances Call-Center Customer ...https://www.nvidia.com/en-us/on-demand/session/gtc25-s74210/158972695
How Agent Assist Technology Works in the Contact Centerhttps://www.metrigy.com/how-agent-assist-technology-works-in-the-contact-center/124951895
Eventshttps://thelevel.ai/events118951295
Agent Workspace: Conference a call to a Microsoft Teams ...https://vimeo.com/752660314179977497
The Copilot Era: Maximizing Contact Center Performance ...https://www.customermanagementpractice.com/blog/ccw/human-ai-collaboration/11094092
Eventshttps://www.asapp.com/resources/events12195595
Agent Assist │ Real-Time Agent Guidancehttps://www.computer-talk.com/products/artificial-intelligence/agent-assist11495294
Simon Chan on AI Agents at AI Agent Conference 2026https://www.linkedin.com/posts/martinport_aiagents-buildconcierge-artificialintelligence-activity-7457070793336872961-c8_C190987397
Agent Assist overviewhttps://documentation.avaya.com/en-us/home/bundle/avaya-experience-platform-public-cloud/ExperiencePlatform_Solution_Description_10/contact-center-features/contact-center-featuresforavayaexperienceplatformpubliccloud/avaya-workspacesfeatures/Agent_Asisst_overview.html143961194
Empower Telco Contact Center Agents with Multi ...https://www.nvidia.com/en-us/on-demand/session/other2023-telcos/158972695
Humana Redefines the Member Experience with Agent ...https://www.prnewswire.com/news-releases/humana-redefines-the-member-experience-with-agent-assist-built-with-google-cloud-302677922.html164971895
Five9 CX Summit - Customer Experience Eventshttps://www.five9.com/about/events13896794
Utilizing Generative AI in Credit Reporting Disputeshttps://bridgeforcedatasolutions.com/utilizing-generative-ai-in-credit-reporting-disputes/11495394
Enterprise Connect 2023https://www.talkdesk.com/events/enterprise-connect/137961394
Perceptions of the Helpfulness of Unexpected Agent ...https://www.nathantsoi.com/papers/Perceptions_of_the_Helpfulness_of_Unexpected_Agent_Assistance.pdf1695695
Industry Eventshttps://intelligentcontacts.com/resources/industry-events/11595994
The Human-AI Workforce: Technology to Deliver Faster, ...https://www.gartner.com/en/conferences/na/customer-service-support-us/sessions/detail/5525464-The-Human-AI-Workforce-Technology-to-Deliver-Faster-Smarter-Support161972495
In-Person Archiveshttps://omilia.com/event/in-person/11795994
Technical Assistance by Federal Agencies in the ...https://www.acus.gov/projects/technical-assistance-federal-agencies-legislative-process12996094
Kyndryl Advanced Agent assist for healthcare agents vs ...https://www.peerspot.com/products/comparisons/kyndryl-advanced-agent-assist-for-healthcare-agents_vs_tcs-conference-call-summary-generation-agent13295294
Agent Assist through Conversation Analysishttps://aclanthology.org/2020.emnlp-demos.20/146974395
Conference Program | February 9-11, 2027https://www.itexpo.com/east/conference-print.aspx12495092
Calendar of Events | Texas Department of Information ...https://dir.texas.gov/events155973295
6 Must-Attend Call Center Conferences in 2026https://www.nextiva.com/blog/call-center-conferences.html142961595
CCW Las Vegas 2026https://www.telusdigital.com/events/ccw-las-vegas-2026128952094
AWS re:Invent 2022 - JPMorganChase real-time agent assist ...https://www.youtube.com/watch?v=r9N8-OHoiSI191997597
Competitive Solicitation 23923 Agent Assisted Travel Serviceshttps://omwbe.wa.gov/bid-opportunities/competitive-solicitation-23923-agent-assisted-travel-services153971995
The Best AI Customer Service Agent for Ecommercehttps://www.klaviyo.com/solutions/ai/customer-agent167972695
Sympathetic Agents Assist in Route Planning - Liriashttps://lirias.kuleuven.be/1556350148972395
OWL: Optimized Workforce Learning for General Multi- ...https://neurips.cc/virtual/2025/poster/118489146973495
Agent Assist tab - Genesys Documentationhttps://all.docs.genesys.com/PEC-AD/Current/Agent/ADGoogleAgentAssist13996494
Databricks Data + AI Summit 2026 | Leading AI Conferencehttps://www.databricks.com/dataaisummit150973295
Eventshttps://yellow.ai/events/135962495
The 10 Best Customer Service Conferences of 2026https://textexpander.com/blog/customer-service-conferences131962795
(PDF) Agent Assist through Conversation Analysishttps://www.researchgate.net/publication/347235447_Agent_Assist_through_Conversation_Analysis166973395
Summary - Contact Center Summit 2026https://web.cvent.com/event/bc700d56-201d-40c4-b86d-2ba92744a53e/summary159974695
Building AI agents isn't what most people think. Hear what ...https://www.instagram.com/reel/DYSPZZLO2LU/193998197
Re: Agent Assist - narrow down results to search j...https://www.servicenow.com/community/servicenow-ai-platform-forum/agent-assist-narrow-down-results-to-search-just-from-particular/m-p/2862294148971795
AI Agent Assist AIRO Coach - Ringoverhttps://www.ringover.com/agent-assist129961195
CCW 2026: Guided by Humans – powered by AIhttps://www.ccw.eu/en/conference-trade-show/about-the-ccw/press-media/article/en-ccw-2026-guided-by-humans-powered-by-ai.html11995093
HIMSS 2026 | HIMSS Global Health Conferencehttps://floatbot.ai/event/himss1795694
AI Service Assisthttps://www.teamdynamix.com/products/itsm/ai-service-assist/13196494
The role of agent assist in modern call centershttps://www.outsourceaccelerator.com/articles/agent-assist-in-call-centers/12895394
Agent Assist through Conversation Analysis for EMNLP 2020https://research.ibm.com/publications/agent-assist-through-conversation-analysis166974295
Intelligent agent-assisted decision support for personalized ...https://research.monash.edu/en/publications/intelligent-agent-assisted-decision-support-for-personalized-virt145962795
Reliable Trade Show Staffing Solutionshttps://www.assistmarketing.com/trade-show1295094
Best Practices for AI to Human Agent Handoffshttps://cresta.com/guides/ai-to-human-agent-handoff-best-practices131951995
Agent Assist: Automating Enterprise IT Support Help Deskshttps://cdn.aaai.org/ojs/11381/11381-13-14909-1-2-20201228.pdf143961795
Agent Assist - HELP CENTERhttps://help.staging.nice-incontact.com/content/studio/actions/agentassistv1/agentassistv1.htm?TocPath=Advanced%20Tools%7CStudio%7CActions%7C_____913496094
novomind iAGENT Voicebot and Agent Assist: AI-based ...https://www.novomind.com/en/press/novomind-iagent-voicebot-and-agent-assist/12495094
Agentforce: The AI Agent Platformhttps://www.salesforce.com/agentforce/165973796
The Next Evolution of Contact Center WFM: Introducing Calabrio ...https://podcasts.apple.com/us/podcast/big-news-the-next-evolution-of-contact-center/id1467998499?i=1000726922177&l=fr-FR185986496
Is Your Knowledge Base AI-Ready? Building Knowledge ...https://members.wfhalliance.com/event-calendar/details/is-your-knowledge-base-ai-ready-building-knowledge-systems-for-both-agents-and-ai-17739141--093
Adobe Launches Adobe Experience Platform Agent ...https://news.adobe.com/news/2025/03/adobe-launches-adobe-experience-platform-agent-orchestrator-for-businesses182974495
The Modern Alternative to QD Headsetshttps://www.cyberacoustics.com/cyber-acoustics-blog/cyber-acoustics-agent-assist-solution-the-modern-alternative-to-qd-headsets1995093
Enhancing Conference Interpreting with Computer-assisted ...https://sciety.org/articles/activity/10.31234/osf.io/pc3ht_v1?utm_source=sciety_labs_article_page120951295
The Pervasiveness of AI in the Customer Service Experiencehttps://execsintheknow.com/magazines/april-2023-issue/the-pervasiveness-of-ai-in-the-customer-service-experience/120951494
AI Drives CX Today, Speakers Assert at Verint Engagehttp://www.smartcustomerservice.com/Articles/News-Features/AI-Drives-CX-Today-Speakers-Assert-at-Verint-Engage-175475.aspx12495092
AI Agents Full Course 2026: Master Agentic AI (2 Hours)https://www.youtube.com/watch?v=EsTrWCV0Ph4191997597
CALEA Conferenceshttps://www.calea.org/calea-conferences12895694
Cresta WAVE 2025: The Future of Contact Center AI + CXhttps://cxfoundation.com/blog/cresta-wave-2025116951094
Exhibitorshttps://www.customerconnectexpo.com/exhibitors11895093
Connect 2026 | Agent Support Network of Americahttps://asnoa.com/connect2026/1894594
7 Best AI Agent Assist Tools for Instant Knowledge Retrievalhttps://www.supportlogic.com/7-best-ai-agent-assist-tools-for-instant-knowledge-retrieval-2026/12295494
Kyndryl Advanced Agent assist for healthcare agents vs ...https://www.peerspot.com/products/comparisons/kyndryl-advanced-agent-assist-for-healthcare-agents_vs_tcs-agentic-hr-and-talent-management-analytics-conference13295294
Microsoft announces agentic CX capabilities for Dynamics ...https://msdynamicsworld.com/story/microsoft-announces-agentic-cx-capabilities-dynamics-365-and-copilot-studio122951995
Collaboration agents assisting the handling of mega ...https://ieeexplore.ieee.org/document/7477051/158975496
Generative AI Contact Center Solutionshttps://www.mitel.com/solutions/business-need/call-center-customer-experience/ai-contact-center140961494
NowStaff Virtual Assistance Serviceshttps://aaa2025.smallworldlabs.com/?page_id=2424&boothId=boothId=1016951----
Phrase Frequency

Title N-Grams

Most common word phrases (2 to 7 words) across every result title for these queries.

2-grams

31agent assist
10contact center
9ai agent
4in the
4generative ai
3assist automating
3automating enterprise
3enterprise it
3it support
3support help
3help desks
3real time
3ai agents
3assist through
3through conversation
3conversation analysis
3customer service
3and agent
2smart agent
2based agent
2the future
2future of
2assist real
2assist ai
2ai based

3-grams

5ai agent assist
3agent assist automating
3assist automating enterprise
3automating enterprise it
3enterprise it support
3it support help
3support help desks
3agent assist through
3assist through conversation
3through conversation analysis
2the future of
2agent assist real
2assist real time
2agent assist ai
2assist ai based
2agent support network
2agent assist narrow
2assist narrow down
2narrow down results
2down results to
2results to search
2how agent assist
2agent assist technology
2assist technology works
2technology works in

4-grams

3agent assist automating enterprise
3assist automating enterprise it
3automating enterprise it support
3enterprise it support help
3it support help desks
3agent assist through conversation
3assist through conversation analysis
2agent assist real time
2agent assist ai based
2agent assist narrow down
2assist narrow down results
2narrow down results to
2down results to search
2how agent assist technology
2agent assist technology works
2assist technology works in
2technology works in the
2works in the contact
2in the contact center
2kyndryl advanced agent assist
2advanced agent assist for
2agent assist for healthcare
2assist for healthcare agents
2for healthcare agents vs
2ai and agent experience

5-grams

3agent assist automating enterprise it
3assist automating enterprise it support
3automating enterprise it support help
3enterprise it support help desks
3agent assist through conversation analysis
2agent assist narrow down results
2assist narrow down results to
2narrow down results to search
2how agent assist technology works
2agent assist technology works in
2assist technology works in the
2technology works in the contact
2works in the contact center
2kyndryl advanced agent assist for
2advanced agent assist for healthcare
2agent assist for healthcare agents
2assist for healthcare agents vs
2ai and agent experience how
2and agent experience how intelligent
2agent experience how intelligent tools
2experience how intelligent tools are
2ai agent assist the game
2agent assist the game changer
2assist the game changer your
2the game changer your support

6-grams

3agent assist automating enterprise it support
3assist automating enterprise it support help
3automating enterprise it support help desks
2agent assist narrow down results to
2assist narrow down results to search
2how agent assist technology works in
2agent assist technology works in the
2assist technology works in the contact
2technology works in the contact center
2kyndryl advanced agent assist for healthcare
2advanced agent assist for healthcare agents
2agent assist for healthcare agents vs
2ai and agent experience how intelligent
2and agent experience how intelligent tools
2agent experience how intelligent tools are
2ai agent assist the game changer
2agent assist the game changer your
2assist the game changer your support
2the game changer your support team
2ringcentral launches two virtual agents ringcx
2launches two virtual agents ringcx ai
2knowledge context action maven agi posted
2context action maven agi posted on
2action maven agi posted on the
2maven agi posted on the topic

7-grams

3agent assist automating enterprise it support help
3assist automating enterprise it support help desks
2agent assist narrow down results to search
2how agent assist technology works in the
2agent assist technology works in the contact
2assist technology works in the contact center
2kyndryl advanced agent assist for healthcare agents
2advanced agent assist for healthcare agents vs
2ai and agent experience how intelligent tools
2and agent experience how intelligent tools are
2ai agent assist the game changer your
2agent assist the game changer your support
2assist the game changer your support team
2ringcentral launches two virtual agents ringcx ai
2knowledge context action maven agi posted on
2context action maven agi posted on the
2action maven agi posted on the topic
2what s new for agents in webex
2s new for agents in webex contact
2new for agents in webex contact center
2how capital one built its own generative
2capital one built its own generative ai
2one built its own generative ai agent
1session 802 integrating ai optimizing the vanderbilt
1802 integrating ai optimizing the vanderbilt it