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Enterprise AI Platforms

Customer Support VP

Research: Glossaries
Dominant · Search Engine Appearances ρ=0.692

AI recommendation signal analysis across 131 domains for the Customer Support VP persona in Enterprise AI Platforms.

Link authority data (PageRank, harmonic centrality) comes from the Common Crawl web graph.
Download this report (.xlsx)
131Domains Tracked
Customer Support VP_persona.report
DomainScore
learn.microsoft.com
1.4
community.genesys.com
0.4
awesome-copilot.github.com
0.1
pure-ip.com
0.1
newdynamicllc.com
0.1
Domains rankedn = 25
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About This Report

How to use this page

Persona view: this page is scoped to this persona's queries alone.
Use Case

Own the definitions

The glossaries ranking for this industry's terminology. Definitional content earns citations from search and LLMs alike; see what exists and where a better glossary could take the spot.

How It's Calculated

Where the numbers come from

We run glossaries queries for this industry through Google and aggregate every result: domains by rank-weighted score (higher positions count for more) and appearance count, exact URLs by appearance count, and the most common title phrases.

Overview

What's on this page

Domain and URL charts, the full result list, and title n-gram tables.

Research

Research: Glossaries

Domains appearing in Google results for Customer Support VP's Research: Glossaries queries. Score is a rank-weighted sum (higher-ranked appearances count for more); count is a plain appearance tally.

By Score

Top URLs

Individual pages (not just domains) ranked by the same rank-weighted score, labeled by page title.

By Appearance Count

All Results

Every result for Customer Support VP's Research: Glossaries queries, ranked by how many times each exact URL appeared (ties broken by average rank position, so appearing higher up wins), a different aggregation than the score-based charts above. Title and URL links open in a new tab.

TitleURLAppearancesDomain PRDomain HCHost PRHost HC
The Glossary You Must Read If You Wanna Talk About AIhttps://shiftmag.dev/the-glossary-you-must-read-if-you-wanna-talk-about-ai-8413/225951695
AI Copilot - Glossary of CRE Termshttps://www.adventuresincre.com/glossary/ai-copilot/21295394
Agents for Microsoft 365 Copilothttps://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/agents-overview280976296
Microsoft Copilot Glossary: Glossary of 300 Key Termshttps://www.amazon.ca/Microsoft-Copilot-Glossary-Compiled-GitHub/dp/B0F99TTK95256974095
Introduction to Copilot Agent Plugins (CAPs) with Semantic ...https://www.youtube.com/watch?v=la1UDNn3eP4291997597
New AI and Copilot Terminology in Dynamics 365 Contact ...https://www.youtube.com/watch?v=-8KNN2FfYTE291997597
Tailor Copilot to your specific business terminologyhttps://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave2/sales/dynamics365-sales/tailor-copilot-specific-business-terminology180976296
Agent Copilot Dictionary Managementhttps://community.genesys.com/viewdocument/agent-copilot-dictionary-management?CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=librarydocuments13996994
Copilot Glossaryhttps://learn.microsoft.com/en-us/copilot/glossary180976296
GitHub Copilot Terminology Glossaryhttps://awesome-copilot.github.com/learning-hub/github-copilot-terminology-glossary/182972295
What are Copilot agents and are they right for my business?https://www.pure-ip.com/blog/what-are-copilot-agents-and-are-they-right-for-my-business11195494
Train Microsoft Copilot to Understand Your Sales Processhttps://www.newdynamicllc.com/how-to-train-microsoft-copilot-to-understand-your-sales-process-terminology/1594394
Copilot Studio Glossary: Mastering Instructions for AI Agentshttps://www.linkedin.com/posts/eihabalnakib_copilot-studio-glossary-activity-7422201984960647170-abVx190987397
Agent Components - Security Copilothttps://learn.microsoft.com/en-us/copilot/security/developer/agent-components180976296
Microsoft Copilot Glossary: Key Terms Explainedhttps://www.m365.fm/blog/microsoft-copilot-glossary-key-terms-explained/1294594
Use Agent Tools list in GitHub Copilot Agent definitionhttps://www.youtube.com/watch?v=Yf_ezRFdcvo191997597
What Are Copilot Agents?https://www.dynamicssquare.co.uk/blog/what-are-copilot-agents/11595093
Copilot – Custom Dictionary – Navigating Digital Adoptionhttps://maddydahl.com/copilot-custom-dictionary/1194094
What Are Copilot Agents? Microsoft ...https://www.netcomlearning.com/blog/copilot-agents-guide12295594
Enterprise AI Dictionary | LLM, RAG, Copilot, AI Agents ...https://pargesoft.com/en/ai-dictionary/1294093
Word Document as Copilot Knowledge Basehttps://community.powerplatform.com/forums/thread/details/?threadid=560eb07d-a1dd-ef11-a730-7c1e526877e11--3195
Copilot, Copilot Studio & Agents — what does it all mean? - NABhttps://nabsolutions.com/us/copilot/copilot-copilot-studio-agents-what-does-it-all-mean/11095994
Copilot Agent Explained: Definition, Examples & Use ...https://ai-solutions.daviesmeyer.com/en/glossary/copilot-agent1894393
Microsoft Security Copilot agents overviewhttps://learn.microsoft.com/en-us/copilot/security/agents-overview180976296
Get better results from Copilot by adding a dictionary for ...https://www.instagram.com/reel/DVJamWZEWaI/193998197
Microsoft 365 Copilot terminology guide | enCloud9https://www.crmsoftwareblog.com/2026/02/speak-ai-fluently-a-complete-guide-to-understanding-microsoft-365-copilot-terminology/11995093
Directly accessing terms in the term store via M365 Copilothttps://techcommunity.microsoft.com/discussions/microsoft365copilot/directly-accessing-terms-in-the-term-store-via-m365-copilot/4133946180975396
Where to find list of tools available to agent mode?https://www.reddit.com/r/GithubCopilot/comments/1kmd5nl/where_to_find_list_of_tools_available_to_agent/172976496
Copilot & Teams will finally understand your business jargon!https://robquickenden.blog/2025/06/m365-customdictionary/1395394
today's episode of "Microsoft Decoded ...https://www.facebook.com/C5Insight/posts/welcome-to-todays-episode-of-microsoft-decoded-where-we-translate-microsoft-term/1534656461997975/196997897
Train Copilot to Understand and Adapt to Your Business ...https://www.inogic.com/blog/2025/01/train-copilot-to-understand-and-adapt-to-your-business-terms/11695194
AI Glossary: A Business Leader's Guide to Intelligent ...https://xpertechs.com/resources/ai-glossary-intelligent-automation-terminology/1295693
Guest Blog: Revolutionizing AI Workflows: Multi-Agent ...https://devblogs.microsoft.com/agent-framework/guest-blog-revolutionizing-ai-workflows-multi-agent-group-chat-with-copilot-agent-plugins-in-microsoft-semantic-kernel/180974796
Add Dataverse Knowledge in Copilot Studio (2025) | Step‑by ...https://www.youtube.com/watch?v=X6GZoJa1YLs191997597
The Power of a Sales AI Glossary: How Microsoft Dynamics ...https://www.newdynamicllc.com/the-power-of-a-sales-ai-glossary-how-microsoft-dynamics-365-copilot-can-help-you-sell-more-effectively-by-learning-your-business/1594394
Microsoft Copilot Glossaryhttps://www.clintongallagher.com/microsoft-copilot-glossary/1194194
AI Terms Explained for Microsoft 365 Usershttps://techcommunity.microsoft.com/discussions/microsoft365copilot/ai-terms-explained-for-microsoft-365-users/4471036180975396
Support different terminologies in Copilot Studio agent ...https://www.linkedin.com/pulse/support-different-terminologies-copilot-studio-agent-general-zeng-vahwf190987397
Concepts for GitHub Copilot agentshttps://docs.github.com/en/copilot/concepts/agents182975796
AI Glossary for Business Leaders | Understand Key Termshttps://www.covasant.com/glossary-of-agentic-ai11395494
Get better answers out of Copilot by using an acronym and ...https://www.instagram.com/reel/DVd_Ondj-ak/193998197
Copilot 365 Agents: What They Are and How to Use Themhttps://www.youtube.com/watch?v=sCVqmDNHgkc191997597
Calljmp Glossary - AI Agent Terminologyhttps://calljmp.com/glossary13595795
What are Microsoft Copilot Agents? Unlocking Agentic AIhttps://www.uctoday.com/unified-communications/what-are-microsoft-copilot-agents-unlocking-agentic-ai/13696694
The definitive AI Glossary of Termshttps://www.clearpeople.com/blog/ai-glossary-of-terms11595094
Create a list of glossary of terms, a term with a definitionhttps://community.powerplatform.com/forums/thread/details/?threadid=00f5b1ed-b8db-4e33-b863-310ff29204181--3195
Agentic AI Glossary: 100 Essential AI Agent Terms for ...https://www.mavenagi.com/resources/agentic-ai-glossary-100-essential-ai-agent-terms-for-enterprise-buyers12195194
Knowledge sources summary - Microsoft Copilot Studiohttps://learn.microsoft.com/en-us/microsoft-copilot-studio/knowledge-copilot-studio180976296
Agentic AI Glossary | Plain-English Termshttps://nagent.ai/resources/glossary1094093
Customizing Microsoft 365 Copilot: Concepts & Terms You ...https://www.youtube.com/watch?v=HJ0K1Cw4wWA191997597
Microsoft updates terminology for AI and Copilot serviceshttps://www.magnetism.ai/news/microsoft-updates-terminology-for-ai-and-copilot-services1094394
Speak AI Fluently: Microsoft 365 Copilot Terminology Guidehttps://www.encloud9.com/blog/microsoft-365-copilot-terminology-guide/1794093
What Are Some Common AI Agent Terminology and ...https://techfrens.com/latest-insights/what-are-some-common-ai-agent-terminology-and-definitions/10000
Add tools to custom agents - Microsoft Copilot Studiohttps://learn.microsoft.com/en-us/microsoft-copilot-studio/add-tools-custom-agent180976296
The AI Buzzword Glossary: From Agents to Agentic AIhttps://www.udayagirisreekanthreddy.com/2026/06/the-ai-buzzword-glossary-from-agents-to.html109500
AI Agent Glossary — Key Terms Defined for Buyershttps://aiagentsquare.com/glossary1194093
Agentic AI Terminology Guide: Essential Concepts and ...https://builder.aws.com/content/32IMw8aBBoxQCUboKCrdM3Wd5Cf/agentic-ai-terminology-guide-essential-concepts-and-terms137962595
Top 8 'Copilot' Terms You Need to Know in Microsoft's ...https://medium.com/@jayakishorebayadi1/top-8-copilot-terms-you-need-to-know-in-microsoft-s-context-d1fc69e57ad1174976897
Manage custom dictionaries for Microsoft Teams meetings ...https://learn.microsoft.com/en-us/microsoftteams/copilot-custom-dictionary180976296
AI Agent Glossary: Key Terms Explained - Gaper.iohttps://gaper.io/ai-agent-glossary11295894
What is Copilot Agent Toolkit?https://www.youtube.com/watch?v=yj41BAY87KU&vl=en-US191997597
How to Create a Custom Copilot Dictionary for Your Businesshttps://www.linkedin.com/posts/maddydahl_techtiptuesday-techtiptuesday-microsoft365-activity-7350966748440899584-F97J190987397
Generative AI glossaryhttps://docs.cloud.google.com/docs/generative-ai/glossary199994396
The AI Agent Dictionary: 31 Must-Know Termshttps://opendatascience.com/the-ai-agent-dictionary-31-must-know-terms/125961695
AI Agents Vocabulary: Agent Loop, ReAct, Tool Calling, and ...https://coderslingo.com/blog/ai-agents-vocabulary/1----
Exploring different types of AI agents and their use caseshttps://www.microsoft.com/en-us/microsoft-copilot/copilot-101/ai-agents-types-and-uses180974896
Agentic AI glossary: 59 terms for enterprise CX teamshttps://sleekflow.io/blog/agentic-ai-glossary128952295
Module 21 Designing Business Terms for Copilot in Dynamics ...https://www.youtube.com/watch?v=l1Xj7OyJoDs191997597
Trying Out Copilot Custom Dictionaryhttps://www.hirotomotaguchi.com/2025/07/trying-out-copilot-custom-dictionary.html100093
AI Agent Glossaryhttps://fruxon.com/glossary1----
How can I teach Co-Pilot my organization's acronyms and ...https://learn.microsoft.com/en-us/answers/questions/3938985/how-can-i-teach-co-pilot-my-organizations-acronyms180976296
Agent Operations Glossary | AgentOps.cahttps://agentops.ca/glossary/1----
Microsoft 365 Copilot Dictionary: Standardize Acronyms for ...https://nbold.com/microsoft-365-copilot-dictionary-standardize-acronyms-for-more-accurate-summaries/109200
AI Agent Glossary: Every Term Explainedhttps://www.autolearningagents.com/what-are-ai-agents/agent-terminology.php1092--
Overview of AI agents and Copilot featureshttps://learn.microsoft.com/en-us/dynamics365/contact-center/use/overview-ai-agents-copilot-features180976296
Business Terms for Copilot (AB‑100 Deep Dive)https://www.youtube.com/watch?v=TzzXvRMQ4Ps&vl=te191997597
Glossary for Semantic Kernelhttps://learn.microsoft.com/en-us/semantic-kernel/support/glossary180976296
Microsoft Copilot Glossary: Glossary of 300 Key Termshttps://www.amazon.com.au/Microsoft-Copilot-Glossary-Compiled-GitHub/dp/B0F99TTK95153971894
💡 Copilot Agents: What They Mean for Us | Gen Hiewhttps://www.linkedin.com/posts/genhiew_copilot-agents-what-they-mean-for-us-activity-7362814557125279744-hVcs190987397
Copilot Vs Agents. Here's The Difference.https://www.youtube.com/watch?v=RcQD9LcRurI191997597
Copilot in Fabric glossary and termshttps://learn.microsoft.com/en-us/fabric/fundamentals/copilot-fabric-glossary180976296
Block key words and phrases for Generative Answershttps://www.youtube.com/watch?v=q1bS4sK_S6M191997597
Copilot- Autogenerate Glossary Term Definitionshttps://techcommunity.microsoft.com/discussions/data-governance/copilot--autogenerate-glossary-term-definitions/4351717180975396
Artificial intelligence termshttps://support.microsoft.com/en-us/dragon-copilot/physicians/artificial-intelligence-terms180977397
Microsoft 365 Glossaryhttps://learn.microsoft.com/en-us/microsoft-365/community/glossary180976296
AI Agent Glossary - Key Terms & Definitionshttps://moltbook-ai.com/glossary1295094
Top 8 'Copilot' Terms You Need to Know in Microsoft's ...https://www.linkedin.com/pulse/top-8-copilot-terms-you-need-know-microsofts-context-bayadi-ku4qc190987397
Introduction to Copilot Agentshttps://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/microsoft/mcaps/documents/fy26/QRG-Understand-AI-agents.pdf180974395
Microsoft Copilot Glossary : Glossary of 300 Key Termshttps://www.amazon.com.br/Microsoft-Copilot-Glossary-Compiled-English-ebook/dp/B0F96H33X2151972295
エージェント Copilot 用語 (msdyn_AgentCopilotTerm) ...https://learn.microsoft.com/ja-jp/dynamics365/developer/reference/entities/msdyn_agentcopilotterm180976296
AI Agent Glossary: Key Terms Explainedhttps://www.linkedin.com/posts/tscottclendaniel_top-20-ai-agent-terms-there-is-more-than-activity-7408256239891013632-P1pX190987397
91 resultsAll results shown
Phrase Frequency

Title N-Grams

Most common word phrases (2 to 7 words) across every result title for these queries.

2-grams

10microsoft copilot
10key terms
10ai agent
9copilot glossary
8microsoft 365
8copilot agents
8glossary of
8ai glossary
6365 copilot
6copilot studio
6agentic ai
6agent glossary
5copilot terminology
5what are
5ai agents
5glossary key
5copilot agent
4for microsoft
4terms explained
4terms for
4and copilot
4glossary glossary
4of 300
4300 key
3copilot to

3-grams

6microsoft 365 copilot
6microsoft copilot glossary
6ai agent glossary
5glossary key terms
4agent glossary key
4copilot glossary glossary
4glossary glossary of
4glossary of 300
4of 300 key
4300 key terms
3for microsoft 365
3what are copilot
3are copilot agents
3key terms explained
3agentic ai glossary
3ai and copilot
3introduction to copilot
2agents for microsoft
2copilot to understand
2copilot custom dictionary
2the glossary you
2glossary you must
2you must read
2must read if
2read if you

4-grams

4ai agent glossary key
4agent glossary key terms
4microsoft copilot glossary glossary
4copilot glossary glossary of
4glossary glossary of 300
4glossary of 300 key
4of 300 key terms
3what are copilot agents
3glossary key terms explained
2agents for microsoft 365
2for microsoft 365 copilot
2the glossary you must
2glossary you must read
2you must read if
2must read if you
2read if you wanna
2if you wanna talk
2you wanna talk about
2wanna talk about ai
2ai copilot glossary of
2copilot glossary of cre
2glossary of cre terms
2microsoft 365 copilot terminology
2365 copilot terminology guide
2top 8 copilot terms

5-grams

4ai agent glossary key terms
4microsoft copilot glossary glossary of
4copilot glossary glossary of 300
4glossary glossary of 300 key
4glossary of 300 key terms
2agents for microsoft 365 copilot
2the glossary you must read
2glossary you must read if
2you must read if you
2must read if you wanna
2read if you wanna talk
2if you wanna talk about
2you wanna talk about ai
2ai copilot glossary of cre
2copilot glossary of cre terms
2microsoft 365 copilot terminology guide
2top 8 copilot terms you
28 copilot terms you need
2copilot terms you need to
2terms you need to know
2you need to know in
2need to know in microsoft
2to know in microsoft s
2agent glossary key terms explained
2introduction to copilot agent plugins

6-grams

4microsoft copilot glossary glossary of 300
4copilot glossary glossary of 300 key
4glossary glossary of 300 key terms
2the glossary you must read if
2glossary you must read if you
2you must read if you wanna
2must read if you wanna talk
2read if you wanna talk about
2if you wanna talk about ai
2ai copilot glossary of cre terms
2top 8 copilot terms you need
28 copilot terms you need to
2copilot terms you need to know
2terms you need to know in
2you need to know in microsoft
2need to know in microsoft s
2ai agent glossary key terms explained
2introduction to copilot agent plugins caps
2to copilot agent plugins caps with
2copilot agent plugins caps with semantic
2new ai and copilot terminology in
2ai and copilot terminology in dynamics
2and copilot terminology in dynamics 365
2copilot terminology in dynamics 365 contact
1tailor copilot to your specific business

7-grams

4microsoft copilot glossary glossary of 300 key
4copilot glossary glossary of 300 key terms
2the glossary you must read if you
2glossary you must read if you wanna
2you must read if you wanna talk
2must read if you wanna talk about
2read if you wanna talk about ai
2top 8 copilot terms you need to
28 copilot terms you need to know
2copilot terms you need to know in
2terms you need to know in microsoft
2you need to know in microsoft s
2introduction to copilot agent plugins caps with
2to copilot agent plugins caps with semantic
2new ai and copilot terminology in dynamics
2ai and copilot terminology in dynamics 365
2and copilot terminology in dynamics 365 contact
1tailor copilot to your specific business terminology
1what are copilot agents and are they
1are copilot agents and are they right
1copilot agents and are they right for
1agents and are they right for my
1and are they right for my business
1train microsoft copilot to understand your sales
1microsoft copilot to understand your sales process