OA9 OppAlerts AI Search Visibility & Ranking Factors
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Customer Support Contact Center Software

Neutral

Research: Forums, Message Boards
Dominant · SE Outbound Links ρ=0.708

AI recommendation signal analysis across 72 domains for the Neutral persona in Customer Support Contact Center Software.

Link authority data (PageRank, harmonic centrality) comes from the Common Crawl web graph.
Download this report (.xlsx)
72Domains Tracked
Neutral_persona.report
DomainScore
zendesk.com
1.0
gainsight.com
0.4
bccsoftware.com
0.2
reddit.com
0.1
trends.builtwith.com
0.1
Domains rankedn = 25
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About This Report

How to use this page

Persona view: this page is scoped to this persona's queries alone.
Use Case

Join the right communities

The forums and message boards that own this industry's discussion. Monitor them for pain points and participate where your customers already gather.

How It's Calculated

Where the numbers come from

We run forums, message boards queries for this industry through Google and aggregate every result: domains by rank-weighted score (higher positions count for more) and appearance count, exact URLs by appearance count, and the most common title phrases.

Overview

What's on this page

Domain and URL charts, the full result list, and title n-gram tables.

Research

Research: Forums, Message Boards

Domains appearing in Google results for Neutral's Research: Forums, Message Boards queries. Score is a rank-weighted sum (higher-ranked appearances count for more); count is a plain appearance tally.

By Score

Top URLs

Individual pages (not just domains) ranked by the same rank-weighted score, labeled by page title.

By Appearance Count

All Results

Every result for Neutral's Research: Forums, Message Boards queries, ranked by how many times each exact URL appeared (ties broken by average rank position, so appearing higher up wins), a different aggregation than the score-based charts above. Title and URL links open in a new tab.

TitleURLAppearancesDomain PRDomain HCHost PRHost HC
Community Q&A Softwarehttps://forumbee.com/features/questions223951394
Software AG Tech Community - Adabas & Natural, CONNX ...https://techcommunity.softwareag.com/237961295
MyBB - Free and Open Source Forum Softwarehttps://mybb.com/242964195
Jamf Nation | Communityhttps://community.jamf.com/244972495
The Best Forum Software for Creating an Online Communityhttps://blog.hubspot.com/marketing/best-forum-software270975496
Best forum software to grow your community in 2026https://www.zendesk.com/service/help-center/best-forum-software/168973095
Community Software for Engagementhttps://www.gainsight.com/customer-communities/146961295
BCC User Forum – Information at your fingertipshttps://bccsoftware.com/bcc-user-forum-information-at-your-fingertips/11695894
Best forum software to use these days? : r/webdevhttps://www.reddit.com/r/webdev/comments/1lg76lf/best_forum_software_to_use_these_days/172976496
Forum Software Content Management System Web Usage ...https://trends.builtwith.com/cms/forum-software/country/France160974596
Which Community Forums Software / Platformhttps://www.theadminzone.com/threads/which-community-forums-software-platform.152537/11495495
Forum Software vs. Online Community Platformshttps://www.higherlogic.com/blog/forum-software-vs-online-community-platforms-which-is-the-best-support-option-for-your-company/159961494
Creating a forum for your producthttps://successfulsoftware.net/2021/03/15/creating-a-forum-for-your-product/11795995
Progress Community - The One Place for all Our Customers ...https://community.progress.com/s/141963495
Forum Board Softwarehttps://www.g2.com/software/forum-board159972995
Customer Community Q&A Softwarehttps://answerbase.com/customer-community-question-answer-software/12696694
Forums - Alpha Software Message Boardhttps://forum.alphasoftware.com/12496094
The 20 best forum softwarehttps://www.liveagent.com/blog/best-forum-software/13896994
Online Community Software Builds More Than Forumshttps://www.serchen.com/blog/online-community-software-buyers-guide124951394
Parker Software Support Forum - Knowledge basehttps://helpdesk.parkersoftware.com/1--093
Quorum Communityhttps://community.quorumsoftware.com/s/11895093
Top 10 Community Forum Software: Features, Pros, Cons ...https://www.devopsschool.com/blog/top-10-community-forum-software-features-pros-cons-comparison/12095394
Community Forum Software to Boost Customer Loyaltyhttps://www.sprinklr.com/products/customer-service/community-forum/155972095
Research Software Community Leadership Forum (CLF)https://www.researchsoft.org/forums/community-leadership-forum/11896194
Higher Logic: Powerful Online Community Softwarehttps://www.higherlogic.com/159961494
Home - HP Support Communityhttps://h30434.www3.hp.com/155972495
Communityhttps://springbrooksoftware.com/community/114951794
Intel Community: Homehttps://community.intel.com/158972795
Rally Software - Broadcom Community - VMTNhttps://community.broadcom.com/communities/community-home?CommunityKey=f303f769-8d4c-44d9-924c-3845bba6444e150973795
Techzeel Community - Tech Support, AI Tools & Software Forumhttps://community.techzeel.net/1895294
Communityhttps://www.cpb-software.com/en/community/11595392
BEST SOFTWARE BUT ABSOLUTE WORST CUSTOMER ...https://quickbooks.intuit.com/learn-support/en-us/other-questions/best-software-but-absolute-worst-customer-service/00/1445546157974696
Freshworks Community | Freshworks Communityhttps://community.freshworks.com/153971094
HCL support forums - Communityhttps://support.hcl-software.com/community135962995
QT9 Online User Community Forum | Collaborate, Share ...https://qt9software.com/user-community115951194
Support Community: Transform Servicehttps://bettermode.com/blog/support-community132962195
Discourse | Where Tech Companies Build Communitieshttps://www.discourse.org/156973795
Communications Support Forumshttps://communications.support/1095094
Black Duck Communityhttps://community.blackduck.com/s/133951495
Simple Machines Forum - Free & open source community ...https://www.simplemachines.org/145961295
NodeBB - Modern Forum Softwarehttps://nodebb.org/137952695
10 Best Customer Community Software Reviewed In 2026https://thecmo.com/tools/customer-community-software/131952495
The Best Community Management Software for 2026https://buddyboss.com/blog/the-best-community-management-softwares/133952994
STMicroelectronics Customer Community | Communityhttps://community.st.com/141961395
Spiceworks Community - Connecting technology ...https://community.spiceworks.com/148973095
Jama Softwarehttps://community.jamasoftware.com/12595694
Software House Support Forumhttps://forum.swhouse.com/11895093
Bentley Communityhttps://bentleysystems.service-now.com/community149961395
Comparison of Internet forum softwarehttps://en.wikipedia.org/wiki/Comparison_of_Internet_forum_software180987697
Support forum for gFM-Business ERP software and Claris ...https://gfm-forum.de/en/forum/1093093
Comparing forum software? Here's what you need to look forhttps://www.disciple.community/blog/comparing-forum-software-heres-what-you-need-to-look-for116951394
Tech Support Guyhttps://www.techguy.org/forums/12496694
The official monday.com community:https://community.monday.com/15497994
Join the MadCap Software Community Onlinehttps://www.madcapsoftware.com/community/13295794
10 best forum software for online communities (free and paid)https://www.wix.com/blog/best-forum-software173976895
Support | Inedo Community Forumshttps://forums.inedo.com/1--194
CONTACT Community - Teaserhttps://www.contact-software.com/en/media/videos/contact-community-teaser/11995094
Integrating Shooting Range Software with Intercom for Enhanced ...https://community.intercom.com/intercom-community-27/integrating-shooting-range-software-with-intercom-for-enhanced-customer-support-11446158961294
TI E2E support forumshttps://e2e.ti.com/146962195
Find Answers | Microsoft Dynamics 365 Communityhttps://community.dynamics.com/143963195
The Best Forum Software For Your Communityhttps://www.ssdnodes.com/blog/best-forum-software/11795294
Why is Adobe's Customer Service so bad?https://community.adobe.com/questions-617/why-is-adobe-s-customer-service-so-bad-510347182973595
10 Best Community Forum Software in 2026https://indiemedia.club/tools/best-community-forum-software/116951094
Printing - Software for WorkCentre 6027 - Customer Support Forumhttps://forumtest.support.xerox.com/community?id=community_question&sys_id=f8738d89dbe80a1068916ebcd396198314496--
Realmac Software - Supporthttps://www.realmacsoftware.com/support/131951895
Bill Hua - Software Testing and Customer Supporthttps://www.linkedin.com/in/bill-hua-ba4442209190987397
Community Discussion: What it is & Best Softwarehttps://www.questionpro.com/blog/community-discussion/142962795
Feedback Forum | Zendeskhttps://www.zendesk.nl/help-center/community-software/feedback-forum/12395093
Support Issue | Harrisburg Area Community Collegehttps://hacc.onthehub.com/WebStore/Support/RequestCustomerSupport.aspx12896092
Fanatec have responded to community concerns around ...https://www.facebook.com/boostedmediaofficial/posts/fanatec-have-responded-to-community-concerns-around-the-recent-softwarefirmware-/1715081150183845/196997897
Best Open Source Message Board Software 2026https://sourceforge.net/directory/message-board/165975996
Forum Community - SiePortal - Siemenshttps://sieportal.siemens.com/en-ie/support/forum152971994
6 Best Online Community Software in 2026https://www.group.app/blog/online-community-software/11795394
Software Trainer & Customer Support Specialist - Job in Melbournehttps://www.ethicaljobs.com.au/members/ourcommunity/software-trainer-customer-support-specialist-212395394
avoid vbulletin forum software: it is unusable, buggy. Even if ...https://www.youtube.com/watch?v=zMnavb--lM4191997597
Interactive Communityhttps://suitedash.com/features/community-forums-private-spaces/127952295
Software Trainer & Customer Support Specialist - Evening Shifthttps://workinitiatives.com.au/job/software-trainer-customer-support-specialist-evening-shift-6801995ea043b1594894
Tom's Hardware Forumhttps://forums.tomshardware.com/146971495
Rocket Forum - Rocket Softwarehttps://community.rocketsoftware.com/135961495
What Is Customer Service Software?https://www.salesforce.com/service/what-is-customer-service-software/165973796
phpBB • Free and Open Source Forum Softwarehttps://www.phpbb.com/153962495
Community Managementhttps://helprace.com/community-management126951194
Community Discussion Forum Softwarehttps://forumbee.com/features/discussion-forums123951394
Best Customer Feedback Softwarehttps://www.useresponse.com/customer-feedback-software126951794
Technical Supporthttps://communitysoftwaregroup.com/technical-support/11195092
+5 Best Forum Software/Platforms for 2026 (Free & Paid)https://websitesetup.org/best-forum-software/140963395
Using-the-customer-community.pdfhttps://www.mamsoftware.com/file/Using-the-customer-community.pdf11295094
Support and Technical Resourceshttps://www.progress.com/support14196894
Community Platform Softwarehttps://www.verint.com/customer-self-service/verint-community/14496995
Support and Problem Solving | Autodesk Supporthttps://www.autodesk.com/support152972295
WoltLab Suite - Premium Community Forum Softwarehttps://www.woltlab.com/en/13695194
ZEISS FORUM Software Service Contracthttps://asset-downloads.zeiss.com/catalogs/download/med2/7dfcc79f-92a7-4c48-b132-e45fd4505d90/FORUM_Software_Service_Contract_CA.pdf14396794
Customer Service Managementhttps://www.atlassian.com/software/customer-service-management165973095
Customer Support | Oxwall Community Softwarehttps://www.oxwall.com/hosting-212796094
94 resultsAll results shown
Phrase Frequency

Title N-Grams

Most common word phrases (2 to 7 words) across every result title for these queries.

2-grams

23forum software
8best forum
7software for
6community software
6online community
5community forum
5open source
5customer support
4in 2026
4customer community
4support forum
4free and
4the best
3software to
3community q
3q a
3a software
3and open
3source forum
3support forums
310 best
3customer service
2your community
2community forums
2forum for

3-grams

8best forum software
4community forum software
4forum software for
3forum software to
3community q a
3q a software
3online community software
3free and open
3and open source
3open source forum
3source forum software
3the best forum
2software ag tech
2ag tech community
2tech community adabas
2community adabas natural
2adabas natural connx
2mybb free and
2software for creating
2for creating an
2creating an online
2an online community
2jamf nation community
2software in 2026
2software trainer customer

4-grams

4best forum software for
3community q a software
3free and open source
3and open source forum
3open source forum software
3the best forum software
2best forum software to
2software ag tech community
2ag tech community adabas
2tech community adabas natural
2community adabas natural connx
2mybb free and open
2forum software for creating
2software for creating an
2for creating an online
2creating an online community
2software trainer customer support
2trainer customer support specialist
1forum software to grow
1software to grow your
1to grow your community
1grow your community in
1your community in 2026
1community software for engagement
1bcc user forum information

5-grams

3free and open source forum
3and open source forum software
3the best forum software for
2software ag tech community adabas
2ag tech community adabas natural
2tech community adabas natural connx
2mybb free and open source
2best forum software for creating
2forum software for creating an
2software for creating an online
2for creating an online community
2software trainer customer support specialist
1best forum software to grow
1forum software to grow your
1software to grow your community
1to grow your community in
1grow your community in 2026
1bcc user forum information at
1user forum information at your
1forum information at your fingertips
1best forum software to use
1forum software to use these
1software to use these days
1to use these days r
1use these days r webdev

6-grams

3free and open source forum software
2software ag tech community adabas natural
2ag tech community adabas natural connx
2mybb free and open source forum
2the best forum software for creating
2best forum software for creating an
2forum software for creating an online
2software for creating an online community
1best forum software to grow your
1forum software to grow your community
1software to grow your community in
1to grow your community in 2026
1bcc user forum information at your
1user forum information at your fingertips
1best forum software to use these
1forum software to use these days
1software to use these days r
1to use these days r webdev
1forum software content management system web
1software content management system web usage
1forum software vs online community platforms
1creating a forum for your product
1progress community the one place for
1community the one place for all
1the one place for all our

7-grams

2software ag tech community adabas natural connx
2mybb free and open source forum software
2the best forum software for creating an
2best forum software for creating an online
2forum software for creating an online community
1best forum software to grow your community
1forum software to grow your community in
1software to grow your community in 2026
1bcc user forum information at your fingertips
1best forum software to use these days
1forum software to use these days r
1software to use these days r webdev
1forum software content management system web usage
1progress community the one place for all
1community the one place for all our
1the one place for all our customers
1online community software builds more than forums
1top 10 community forum software features pros
110 community forum software features pros cons
1community forum software to boost customer loyalty
1techzeel community tech support ai tools software
1community tech support ai tools software forum
1qt9 online user community forum collaborate share
1simple machines forum free open source community
110 best customer community software reviewed in