userintuition.ai

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You get 30 minutes of honest, unprompted reasoning about why someone actually chose your product over a competitor's. 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The platform runs quality voice, video, or chat interviews — 20-30 minute conversations probing 5-7 levels deep — across a 4M+ vetted global panel in 50+ languages, then surfaces themes, quotes, and trends across studies in a searchable Intelligence Hub. Pricing starts at $25 per quality interview with 3 free on signup. Founded in 2025, serves 500+ research teams including Procter & Gamble, Capital One, and RudderStack. Rated 5/5 on G2 and Capterra."}},{"@type":"Question","name":"How do AI-moderated interviews compare to human-moderated interviews?","acceptedAnswer":{"@type":"Answer","text":"User Intuition's AI moderator matches what a senior human moderator delivers for most research — and participants rate AI sessions higher (98% satisfaction), apparently because they feel less judged by a machine than by a stranger. Small-N exploratory work with sensitive populations still benefits from a human in the room. Most research isn't that."}},{"@type":"Question","name":"Can I see an example of User Intuition's work?","acceptedAnswer":{"@type":"Answer","text":"Yes. User Intuition publishes a live preview of a real customer study at userintuition.ai/preview/ — it shows an actual research report generated from real AI-moderated interviews, with evidence trails, verbatim quotes, and the structured findings User Intuition delivers. The preview is the fastest way to evaluate whether the output fits your team. For published original research, see userintuition.ai/research/."}},{"@type":"Question","name":"Won't AI-moderated interviews produce shallow answers?","acceptedAnswer":{"@type":"Answer","text":"User Intuition hasn't found shallow answers across the 30,000+ quality interviews run on the platform. The AI uses the same laddering technique a senior qualitative consultant uses — five to seven probes deep on the reasoning behind any answer. Every session is then scored automatically on Length, Depth, and Coverage; sessions that fail aren't billed. The risk of shallow AI conversations used to be real with first-generation chatbots. It isn't with calibrated AI moderation."}},{"@type":"Question","name":"How do you know participants are real people — not bots, or someone leaning on AI?","acceptedAnswer":{"@type":"Answer","text":"User Intuition runs multi-layer fraud prevention at recruitment — bot detection on every session, duplicate suppression across the 4M+ panel, and professional-respondent filtering. Then every interview, voice and video, is screened for the tells of an AI-assisted or coached respondent: unnatural pauses after a question, the flat cadence of someone reading an answer aloud, eyes drifting off-screen for help. And because the moderator ladders 5–7 levels deep, anyone running on a script or an AI can't keep the story straight. The result is qualitative data you can trust came from a real person — not a bot, not a synthetic panel, not someone gaming the incentive."}},{"@type":"Question","name":"How do I know the answers came from real people, not synthetic respondents?","acceptedAnswer":{"@type":"Answer","text":"It is the through-line of everything User Intuition does. An owned 4M+ vetted panel, recruitment-time fraud screening, in-interview authenticity checks, 5–7 level depth that exposes anyone coached or running on AI, and billing only for interviews that pass quality — together they point at one promise: the voice you act on is a real, verified human's, not a synthetic stand-in or unverified AI output. User Intuition's own research makes the stakes concrete — 26% of real participants pushed back on a deliberately flawed premise, while 0% of synthetic participants did. Real people disagree with you, and that is the signal you are paying for. See the Synthetic Mirage in Market Research at userintuition.ai/research/the-synthetic-mirage-in-market-research/."}},{"@type":"Question","name":"What happens if a study doesn't find anything useful?","acceptedAnswer":{"@type":"Answer","text":"User Intuition only bills for quality interviews — sessions that pass automatic Length, Depth, and Coverage checks. Studies that don't surface a clear finding usually point at the brief itself — most teams iterate the question and re-run. You're not committed to a multi-week timeline, so the cost of a re-run is hours and dollars, not months."}},{"@type":"Question","name":"Is User Intuition self-serve?","acceptedAnswer":{"@type":"Answer","text":"User Intuition is fully self-serve. Sign up with no credit card, get 3 free quality voice interviews, and launch your first study in under 5 minutes. No demo required. Demos are available on request for teams that prefer one."}},{"@type":"Question","name":"How quickly can we start getting customer insights?","acceptedAnswer":{"@type":"Answer","text":"User Intuition teams launch their first study within five minutes of signing up. Insights arrive within seconds of quality interview completion. A full 20 quality interview study typically delivers presentation-ready findings in 24 hours, compared to 4-8 weeks for traditional qualitative research."}},{"@type":"Question","name":"Can we use our own customers or do we need a research panel?","acceptedAnswer":{"@type":"Answer","text":"User Intuition supports both — bring your own customer list with no incentive cost (the per-quality-interview platform rate is the only charge), recruit from the 4M+ vetted global panel for unbiased third-party validation, or blend the two in a single study. Native integrations with HubSpot, Stripe, and Zapier let you launch studies directly from your existing workflow. The same workflow supports B2B and B2C participant recruitment."}},{"@type":"Question","name":"How does this integrate with our existing tools?","acceptedAnswer":{"@type":"Answer","text":"User Intuition has native integrations with HubSpot, Stripe, and Zapier — Zapier extends reach to thousands of additional tools including Salesforce, Zendesk, Intercom, and data warehouses. The platform can automatically trigger quality interviews based on CRM events and route insights back to relevant teams. User Intuition also exposes an MCP server that connects directly to Claude, ChatGPT, and other LLM clients for natural-language querying of research data."}},{"@type":"Question","name":"Is User Intuition secure?","acceptedAnswer":{"@type":"Answer","text":"User Intuition complies with GDPR, CCPA, and applicable US state privacy laws, does not use customer data to train AI models — OpenAI is contractually opted out of training, Gemini operates on paid-tier defaults that exclude training, and the voice provider runs in HIPAA-enabled mode — and is undergoing a SOC 2 Type II examination. Full security posture, sub-processor list, BAA availability, breach response, and retention details at userintuition.ai/security/."}},{"@type":"Question","name":"What's the evidence trail? How do we share findings internally?","acceptedAnswer":{"@type":"Answer","text":"User Intuition delivers full transcripts, audio/video recordings, AI-generated theme summaries, sentiment analysis, competitive intelligence, and presentation-ready recommendations after every study. The searchable Intelligence Hub lets any team member query historical findings conversationally — across every study you've ever run."}},{"@type":"Question","name":"How much does User Intuition cost compared to traditional qualitative research?","acceptedAnswer":{"@type":"Answer","text":"User Intuition runs a 5 quality interview study from $150 using your own audience and delivers insights in 24 hours — only billing for interviews that pass automatic Length, Depth, and Coverage checks (source: Drive Research 2026 industry benchmarks, https://www.driveresearch.com/market-research-company-blog/how-much-does-market-research-cost/). A traditional 20-participant qualitative study costs $10,000–$30,000 and takes 4-8 weeks. Up to 99% cost reduction, same depth, no waste on failed sessions."}},{"@type":"Question","name":"Who is User Intuition for?","acceptedAnswer":{"@type":"Answer","text":"User Intuition serves in-house insights teams running continuous consumer research, product teams who need customer evidence before shipping features, CX and marketing teams trying to understand the why behind their metrics, and research agencies scaling qualitative fieldwork for clients. Used by Fortune 500 teams like Procter & Gamble, Capital One, and RudderStack, as well as venture-backed startups. Starter plans begin at $0/month with 3 free quality interviews — no credit card required."}}]}]}

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