holafly.com

{"@context":"https://schema.org","@graph":[{"@type":"ImageObject","@id":"https://esim.holafly.com/#logo","url":"https://media.holafly.com/public/branding/holafly-logo.svg","width":{"@type":"QuantitativeValue","value":600,"unitText":"px"},"height":{"@type":"QuantitativeValue","value":60,"unitText":"px"}},{"@type":"Organization","@id":"https://esim.holafly.com/#organization","name":"Holafly","legalName":"Holafly, S.L","url":"https://esim.holafly.com/","logo":{"@id":"https://esim.holafly.com/#logo","url":"https://media.holafly.com/public/branding/holafly-logo.svg"},"description":"Global eSIM provider offering prepaid, unlimited-data plans for travellers in 200+ destinations.","foundingDate":"2018","address":{"@type":"PostalAddress","streetAddress":"2 Dublin Landings, N Wall Quay, North Wall, Dublin 1","addressLocality":"Dublin","postalCode":"D01 V4A3","addressCountry":"IE"},"contactPoint":[{"@type":"ContactPoint","contactType":"customer support","email":"help@holafly.com","availableLanguage":["Spanish","English","Dutch","German","French","Portuguese","Italian","Korean","Swedish","Danish","Japanese","Chinese","Russian","Arabic","Turkish","Polish","Norwegian","Hebrew"]}],"sameAs":["https://www.facebook.com/HolaFlying/","https://instagram.com/holafly_esim?igshid=YmMyMTA2M2Y=","https://www.youtube.com/c/holafly","https://twitter.com/holafly_com/","https://ie.linkedin.com/company/holafly","https://www.tiktok.com/@holafly","https://www.tiktok.com/@holafly_esim"],"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.5","ratingCount":"58000","bestRating":"5"},"founder":[{"@type":"Person","name":"Pedro Máiquez"},{"@type":"Person","name":"Lidia Hu"}]},{"@type":"WebSite","@id":"https://esim.holafly.com/#website","url":"https://esim.holafly.com/","name":"Holafly","publisher":{"@id":"https://esim.holafly.com/#organization"},"inLanguage":"en"},{"@type":"WebPage","@id":"https://esim.holafly.com/#webpage","url":"https://esim.holafly.com/","name":"Buy eSIM for International Travel | Holafly","description":"Buy an International eSIM for travel. Avoid roaming fees with Holafly’s eSIM and enjoy reliable internet, unlimited data on every adventure","inLanguage":"en","isPartOf":{"@id":"https://esim.holafly.com/#website"},"about":{"@id":"https://esim.holafly.com/#organization"},"datePublished":"2023-05-10","dateModified":"2026-07-17"},{"@type":"FAQPage","@id":"https://esim.holafly.com/#faq","mainEntity":[{"@type":"Question","name":"What do I do if I delete or lose my eSIM’s QR code?","acceptedAnswer":{"@type":"Answer","text":"If you cannot find the code, please contact our 24/7 customer support team at [help@holafly.com](mailto:help@holafly.com){target=\"_blank\"} or our online chat function. We will resend the code to your email."}},{"@type":"Question","name":"How can I get a refund?","acceptedAnswer":{"@type":"Answer","text":"At Holafly we are aware that our users may have unforeseen events after making the purchase. Therefore, you can request a refund in the following circumstances:\n\n- You bought the eSIM without checking the compatibility with your cellphone.\n- You canceled your trip or you no longer need the eSIM.\n- Our eSIMs generally work fine, but if you experience connection issues, we can provide you with a full or partial refund.\n\nOnce the refund is approved, you will receive the money on to the same account with which you made the payment. This process can take between 5 to 10 business days.\n\nFor more details, terms and conditions, we invite you to read our [**Refund Policy**](https://esim.holafly.com/refund-policy/){target=\"_blank\"}."}},{"@type":"Question","name":"Can I top up my eSIM?","acceptedAnswer":{"@type":"Answer","text":"Yes, you can do it by entering the Holafly Center or through our App."}},{"@type":"Question","name":"Is Holafly the best eSIM provider?","acceptedAnswer":{"@type":"Answer","text":"Holafly offers a convenient and cost-effective eSIM solution for travelers. Compared to other eSIM providers, Holafly stands out with its extensive coverage, competitive data plans, and affordable pricing. With Holafly, you can easily set up your eSIM and enjoy reliable network coverage during your travels."}},{"@type":"Question","name":"What is an eSIM?","acceptedAnswer":{"@type":"Answer","text":"An [eSIM](https://esim.holafly.com/how-to/what-is-esim/){target=\"_blank\"} (embedded SIM) is a digital SIM card that can be installed directly into your smartphone or other mobile devices. It is an alternative to the physical SIM card you’re used to. If you’re wondering for further information on \"What is an eSIM?\" and its advantages, read more to discover how it can benefit you."}},{"@type":"Question","name":"Can I use my SIM card and Holafly eSIM at the same time?","acceptedAnswer":{"@type":"Answer","text":"If you are using an Apple device, you can use your SIM card and your eSIM at the same time. Choose the SIM card for phone calls and SMS, and the Holafly eSIM for cellular data. Please remember that if you leave your SIM card activated, your network provider may apply data roaming charges to receive or make phone calls as well as SMS."}},{"@type":"Question","name":"Do I have to activate data roaming on my device?","acceptedAnswer":{"@type":"Answer","text":"Yes. To ensure that your eSIM gets the best coverage, you must turn on data roaming on your phone’s settings. This will not incur any additional charges, as long as you have already the Holafly eSIM set up correctly."}},{"@type":"Question","name":"How can I delete the Holafly eSIM once I’ve used my data?","acceptedAnswer":{"@type":"Answer","text":"Yes! But keep in mind that you don’t need to do so. As soon as your plan expires your eSIM will no longer work."}},{"@type":"Question","name":"What is the speed that I will have with the Holafly eSIM?","acceptedAnswer":{"@type":"Answer","text":"With your Holafly eSIM you can connect at 4G, LTE and 5G speeds like any local data line. However, keep in mind that in remote or poor coverage areas, your mobile could connect at lower speeds."}},{"@type":"Question","name":"How many times can I use my eSIM card?","acceptedAnswer":{"@type":"Answer","text":"If needed or when changing phones during your trip, you can transfer your eSIM. However, note that you can only transfer the eSIM to two devices—the original one and a new one. Once you’ve installed it on a different device than the original, you won’t be able to reinstall it on the original device and you must deliver the eSIM from the original device to install it in the second device."}},{"@type":"Question","name":"Can I keep my WhatsApp number?","acceptedAnswer":{"@type":"Answer","text":"You don’t need to do anything to keep your WhatsApp number. You’ll automatically keep your number, contacts and conversations."}},{"@type":"Question","name":"How can I check how much data I have left?","acceptedAnswer":{"@type":"Answer","text":"To check the data balance you have left, log in to our Holafly Center with the credentials we sent you by email when you made the purchase. You can also check your data balance from the data settings on your device."}},{"@type":"Question","name":"When will I receive my eSIM?","acceptedAnswer":{"@type":"Answer","text":"Once you purchase your eSIM, you will receive a confirmation email with instructions to install it immediately using a QR code or manual code."}},{"@type":"Question","name":"When should I set up my eSIM?","acceptedAnswer":{"@type":"Answer","text":"Set up your eSIM before your departure. Once you reach your destination, just activate the data plan turning on data roaming. We recommend you print the QR code to take it with you on vacation, just in case. Remember that you need internet access to install the eSIM."}},{"@type":"Question","name":"What smartphones have eSIM support?","acceptedAnswer":{"@type":"Answer","text":"Since the launch of the iPhone 14 without a slot for physical SIM cards, eSIM technology has become increasingly popular. Many compatible mobile phones, including Samsung Galaxy, iPhone devices like the iPhone XS Max, Google devices, OPPO, and more, support eSIM. "}},{"@type":"Question","name":"Can I call and send SMS with my Holafly eSIM?","acceptedAnswer":{"@type":"Answer","text":"Unfortunately, it is not possible to make calls, send SMS, or receive SMS. However, with the eSIM mobile data, you can continue using instant messaging applications such as WhatsApp or iMessage."}},{"@type":"Question","name":"Can I share Data with other devices?","acceptedAnswer":{"@type":"Answer","text":"Some Holafly eSIMs have this feature enabled. Before purchasing, read the description of the destination and check if it allows data sharing."}},{"@type":"Question","name":"What is Always On? ","acceptedAnswer":{"@type":"Answer","text":"A **1 GB monthly benefit** included with every Holafly eSIM. It becomes available once you install the eSIM and is valid in **150+ countries**. To **keep enjoying Always On, simply keep your eSIM installed and don't delete it.**\n\nYour 1 GB allowance **refreshes every 30 days** and data doesn't accumulate - it resets to 1 GB at the start of each cycle.\n\nMore details [**here**](https://esim.holafly.com/always-on/){target=\"_blank\"}"}},{"@type":"Question","name":"Can I buy an eSIM for multiple countries?","acceptedAnswer":{"@type":"Answer","text":"Yes. If you’re travelling to several countries, you can choose one of our **[regional eSIM plans](https://esim.holafly.com/shop/regional-plans/)** instead of buying a separate eSIM for each destination. Holafly offers regional plans for areas such as Europe, Southeast Asia, Latin America, Africa, Middle East, etc, so you can stay connected across multiple countries with one eSIM. \nBefore purchasing, check the list of countries included in each regional eSIM to make sure your full itinerary is covered. "}},{"@type":"Question","name":"How to activate an eSIM?","acceptedAnswer":{"@type":"Answer","text":"With most eSIM providers, activation is automatic. This means the installation and activation are part of the same process, as long as your eSIM is turned on in your device settings your data plan will begin as soon as it finds an available network, either in your current location or at your destination.\n\nAt Holafly, we recommend keeping your eSIM turned off until you reach your travel destination. This is especially important for regional plans.\n\nHow to turn your eSIM on and off:\n\nFor iPhone:\n1. Go to Settings.\n2. Tap Cellular (or Mobile Data, or Mobile Service).\n3. You will see your cellular plans. Your eSIM will be labeled as \"Holafly,\" \"Secondary,\" or with the name you gave it.\n4. Tap the eSIM to open its options. Then, simply toggle the switch on or off.\n\nFor Android:\n1. Go to Settings.\n2. Tap on Connections, Network & Internet, or Mobile Networks.\n3. On some devices, you will see the eSIM listed here. If not, tap SIM Manager, Mobile Network, or Manage eSIM.\n4. Choose the eSIM labeled as \"Holafly,\" \"Secondary,\" or with the name you gave it.\n5. Turn the eSIM on or off.\n\n\nRemember to turn on the eSIM as soon as you land at your destination, and you will be connected to the closest local network.\n"}},{"@type":"Question","name":"Can I use my Holafly eSIM in my home country?","acceptedAnswer":{"@type":"Answer","text":"Holafly eSIMs are specially designed to keep you connected while traveling abroad. For this reason, they don't provide connectivity for domestic use within your home country (including the entire EU region if you are an EU-based resident)."}}]},{"@type":"MobileApplication","@id":"https://apps.apple.com/us/app/holafly-esim-prepaid-card/id1629600786#iosApp","name":"Holafly eSIM App for IOS","operatingSystem":"iOS 17.0+","applicationCategory":"TravelApplication","downloadUrl":"https://apps.apple.com/us/app/holafly-esim-prepaid-card/id1629600786","offers":{"@type":"Offer","price":0,"priceCurrency":"USD"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"ratingCount":32206},"publisher":{"@id":"https://esim.holafly.com/#organization"},"inLanguage":"en"},{"@type":"MobileApplication","@id":"https://play.google.com/store/apps/details?id=com.holafly.holafly#androidApp","name":"Holafly eSIM App for Android","operatingSystem":"Android 8.0+","applicationCategory":"TravelApplication","downloadUrl":"https://play.google.com/store/apps/details?id=com.holafly.holafly","offers":{"@type":"Offer","price":0,"priceCurrency":"USD"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"ratingCount":68830},"publisher":{"@id":"https://esim.holafly.com/#organization"},"inLanguage":"en"}]}