e-automate.com

{"@context":"https://schema.org","@graph":[{"@type":"WebPage","author":{"@id":"https://www.ecisolutions.com/#identity"},"copyrightHolder":{"@id":"https://www.ecisolutions.com/#identity"},"copyrightYear":"2020","creator":{"@id":"https://www.ecisolutions.com/#creator"},"dateCreated":"2020-12-15T11:59:46-06:00","dateModified":"2026-04-17T07:31:13-05:00","datePublished":"2020-12-15T11:54:00-06:00","description":"E-Automate: The ultimate solution for managed print services. Uncover powerful tools that optimize efficiency and elevate service quality for your customers.","headline":"e-Automate: Your Key to Efficient Managed Print Service Management.","image":{"@type":"ImageObject","url":"https://transforms.ecisolutions.com/production/images/ECI-Software-logo-md.png?w=1200&h=630&q=82&auto=format&fit=crop&dm=1705532444&s=8d0c339ca4c6d20d54ab7db0127a2e3f"},"inLanguage":"en-us","mainEntityOfPage":"https://www.ecisolutions.com/products/e-automate-managed-print-service-software/","name":"e-Automate: Your Key to Efficient Managed Print Service Management.","publisher":{"@id":"https://www.ecisolutions.com/#creator"},"url":"https://www.ecisolutions.com/products/e-automate-managed-print-service-software/"},{"@id":"https://www.ecisolutions.com/#identity","@type":"Organization","address":{"@type":"PostalAddress","addressCountry":"United States","addressLocality":"Westlake","addressRegion":"TX","postalCode":"76262","streetAddress":"1500 Solana Blvd, Suite 6500"},"alternateName":"ECI Solutions","contactPoint":[{"@type":"ContactPoint","contactType":"customer support","telephone":"866.374.3221"}],"description":"ECI Software Solutions provides small-to-medium sized businesses software developed by industry experts to help grow their business.","image":{"@type":"ImageObject","height":"210","url":"https://melted-magpie.transforms.svdcdn.com/production/images/ECI-Software-logo-md.png?w=400&h=210&auto=compress%2Cformat&fit=crop&dm=1705532444&s=21dcab325347bba2abafae72d9d90932","width":"400"},"logo":{"@type":"ImageObject","height":"60","url":"https://transforms.ecisolutions.com/production/images/ECI-Software-logo-md.png?w=600&h=60&q=82&fm=png&fit=clip&dm=1705532444&s=0ffd2109ec52a29f513381de2254b578","width":"114"},"name":"ECI Software Solutions, Inc.","sameAs":["https://twitter.com/ECiSolutions","https://www.facebook.com/ECISolutions/","https://www.linkedin.com/company/eci-software--solutions/","https://www.youtube.com/user/ECiSoftwareSolutions"],"telephone":"1-866-374-3221","url":"https://www.ecisolutions.com/"},{"@id":"#creator","@type":"Corporation","name":"ECI Software Solutions"},{"@type":"BreadcrumbList","description":"Breadcrumbs list","itemListElement":[{"@type":"ListItem","item":"https://www.ecisolutions.com/","name":"Home","position":1},{"@type":"ListItem","item":"https://www.ecisolutions.com/products/","name":"Products","position":2},{"@type":"ListItem","item":"https://www.ecisolutions.com/products/e-automate-managed-print-service-software/","name":"e-automate","position":3}],"name":"Breadcrumbs"}]}

  {
    "@context": "http://schema.org/",
    "@id": "https://fast.wistia.net/embed/iframe/qrhl7fglqb",
    "@type": "VideoObject",
    "duration": "PT2M13S",
    "name": "e-automate Overview for Office Technology Providers",
    "thumbnailUrl": "https://embed-ssl.wistia.com/deliveries/1957f07ca9f28b2ee97565764773c9af.jpg",
    "embedUrl": "https://fast.wistia.net/embed/iframe/qrhl7fglqb",
    "uploadDate": "2020-05-29T13:54:28-05:00",
    "description": "Watch this 2-minute video to find out why office technology providers trust e-automate to manage their business. 

E-Automate is a fully integrated, seamless, cloud-based ERP solution that saves office technology providers time and money by providing insight into every aspect of their business. Reducing overheads, maximising profitability and giving service teams what they need to close calls.
",
    "contentUrl": "https://embed-ssl.wistia.com/deliveries/9dbf237e9f53fa262561c91021877fd757195096.mp4",
    "transcript": ""As an office technology provider, staying on top of service, inventory, billing and accounting is challenging.\n\nEvery minute of downtime in servicing accounts limits profitability.\n\nDispatching, routing, work order assignment, and inventory management all take time away from the sales and service activities that generate revenue.\n\nRunning your business with multiple disconnected systems requires manual data entry, multiple spreadsheets, duplication and double checking.\n\nIt's inefficient and risky, especially as your business grows.\n\nThat's where eAutomate comes in.\n\nEAutomate is a fully integrated cloud based ERP solution that saves companies like yours time and money by providing insight into every aspect of your eAutomate lets your office staff and service techs focus on solving customer concerns and growing the business instead of wasting time on simple admin functions.\n\nWith eAutomate, you always know exactly what you have on hand, what needs to be ordered, and where inventory is.\n\nEAutomate provides real time insight into your company's profitability, ordering, and service history.\n\nOver seventeen hundred customers trust eAutomate's cloud based software to keep them running efficiently and get the job done. And we've been doing it for more than twenty years.\n\nReduce your overhead.\n\nMaximize your profitability.\n\nGive your service teams what they need to close calls and jobs.\n\nEAutomate.\n\nHow office technology providers get business done.\n\nContact us today for a personalized demo."",    "potentialAction": {
      "@type": "SeekToAction",
      "target": "https://www.ecisolutions.com/products/e-automate-managed-print-service-software/?wtime={seek_to_second_number}",
      "startOffset-input": "required name=seek_to_second_number"
    }
  }
  <!-- Last Updated Schema 2026-07-16 3:39 pm -->

  {
    "@context": "http://schema.org/",
    "@id": "https://fast.wistia.net/embed/iframe/3hr9hm8flw",
    "@type": "VideoObject",
    "duration": "PTM47S",
    "name": "e-automate Inventory Logistics Console",
    "thumbnailUrl": "https://embed-ssl.wistia.com/deliveries/10713fda90e230924e3ac443a0ff2955.jpg",
    "embedUrl": "https://fast.wistia.net/embed/iframe/3hr9hm8flw",
    "uploadDate": "2019-09-27T16:01:47-05:00",
    "description": "Ensure your techs have what they need, when they need it to get the job done. With e-automate’s Inventory Logistics Console, you can place orders based on tech usage, queue and bulk create purchase orders, choose a vendor or let e-automate assign one.

You can even automate the process by scheduling your system to check for and order stock hourly, daily, weekly, monthly or on the last day of the month!",
    "contentUrl": "https://embed-ssl.wistia.com/deliveries/129cd42694aca5289d78ebef04887637d669b419.mp4",
    "transcript": ""If you sell service and support technology products, E automate business management software is your best choice to bulk automate the of your field technicians vehicle stock. Using the automate, you can easily collect a list of items to order based on each technicians prior use The automate can then assign a vendor, or you can choose one, and then coalesce those needs into a few purchase orders.\n\nOnce queued, you can bulk create and deliver these purchase orders to the appropriate vendors.\n\nThis powerful feature is found in the inventory logistics console and comes standard with your a automate system. Can even configure this functionality to run automatically on a schedule of your choosing."",    "potentialAction": {
      "@type": "SeekToAction",
      "target": "https://www.ecisolutions.com/products/e-automate-managed-print-service-software/?wtime={seek_to_second_number}",
      "startOffset-input": "required name=seek_to_second_number"
    }
  }
  <!-- Last Updated Schema 2026-07-16 3:39 pm -->

  {
    "@context": "http://schema.org/",
    "@id": "https://fast.wistia.net/embed/iframe/y7h8guyriz",
    "@type": "VideoObject",
    "duration": "PT1M47S",
    "name": "Genesis Technologies - e-automate testimonial",
    "thumbnailUrl": "https://embed-ssl.wistia.com/deliveries/b4977b8d3cded039519d3b26d20410a9.jpg",
    "embedUrl": "https://fast.wistia.net/embed/iframe/y7h8guyriz",
    "uploadDate": "2017-08-03T15:21:51-05:00",
    "description": "John Kaiser, VP of Finance & Operations for Genesis Technologies, explains how e-automate helps the company save time and money while improving efficiency and their bottom line.",
    "contentUrl": "https://embed-ssl.wistia.com/deliveries/c29721b003bb6246962d22c0f5634bd7e36dc995.mp4",
        "potentialAction": {
      "@type": "SeekToAction",
      "target": "https://www.ecisolutions.com/products/e-automate-managed-print-service-software/?wtime={seek_to_second_number}",
      "startOffset-input": "required name=seek_to_second_number"
    }
  }
  <!-- Last Updated Schema 2026-07-16 3:39 pm -->

            {"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Is my business too small for e-automate?","acceptedAnswer":{"@type":"Answer","text":"<p>Small office technology dealers who assume e-automate is too complex for their small business, may have an outdated notion of ERP. The cost of implementing an ERP has become easily attainable, especially with the benefits of affordable cloud hosting. More than ever, smaller businesses are turning toward ERP cloud-based solutions to manage office assets efficiently, automate processes, and improve their overall business performance to drive growth.<\/p>"}},{"@type":"Question","name":"Will e-automate help me track profitability of my contracts?","acceptedAnswer":{"@type":"Answer","text":"<p>E-automate specializes in flexible <a href=\"https:\/\/www.ecisolutions.com\/products\/e-automate-managed-print-service-software\/features\/contract-management\/\" style=\"border:0px solid rgb(229,231,235);color:rgb(51,151,255);text-decoration:inherit;font-family:'system-ui', BlinkMacSystemFont, '-apple-system';\">contract management<\/a> for office equipment providers. Contract Profitability reports in e-automate allow you to track all office assets details, to analyze not only your accounts' profitability but also the profitability of every individual device. Profitability reporting considers all contract costs, including device, supplies, labor, travel, and any miscellaneous charges, and compares it to the device revenue, so you can track your margins to find and resolve profitability issues early.<\/p>"}},{"@type":"Question","name":"Why would I choose e-automate instead of just a basic asset tracking system?","acceptedAnswer":{"@type":"Answer","text":"<p>A tracking system for equipment will provide basic asset tracking tools with finance, inventory, and some customer management capabilities. But for the advanced tracking of asset details for each piece of equipment, with integrations for your specific managed print services workflows, e-automate is unmatched in managing your office equipment business. E-automate has integrations with key industry vendors to help with preventative maintenance, inventory of equipment, and overall simplification of your daily tasks, and ECI is the leader in reducing the daily pains of office equipment dealers around the world.<\/p>"}},{"@type":"Question","name":"Will e-automate simplify my purchase order processes?","acceptedAnswer":{"@type":"Answer","text":"<p>Absolutely! <a href=\"https:\/\/www.ecisolutions.com\/products\/e-automate-managed-print-service-software\/po-processor\/\" style=\"border:0px solid rgb(229,231,235);color:rgb(51,151,255);text-decoration:inherit;font-family:'system-ui', BlinkMacSystemFont, '-apple-system';\">PO Processor<\/a> is a module of e-automate that provides integration with over 50 supplies vendors, allowing you to easily look up item costs, submit POs directly to your vendor, receive a speedy acknowledgment, reduce manual and repetitive input, and eliminate the need to print, fax\/email, or file your purchase orders. This greatly reduces the time and effort it takes to manage your order process.<\/p>"}},{"@type":"Question","name":"Will e-automate integrate with my remote fleet management software, so it can collect asset details, such as meter reads?","acceptedAnswer":{"@type":"Answer","text":"<p>By using e-automate's robust APIs, you can import meter data from every piece of equipment. But for true automation of meter collection, supply fulfillment, and service ticket creation, we recommend using the Printanista cloud-based solution as an asset tracker for your fleet management. The native integration between Printanista and e-automate provides unmatched automation of asset tracking for your managed print services program.<\/p>"}},{"@type":"Question","name":"Why would I move my critical business processes to a cloud-based solution?","acceptedAnswer":{"@type":"Answer","text":"<p>The question is why HAVEN\u2019T you? A cloud-based solution is the most cost-effective and flexible way to track manage your entire business. With no upfront investment or ongoing maintenance requirements, and 100% scalability, you and your team can access your real-time data at any time, regardless of your location. Set your business on the path to profitability, without any of the usual technology growing pains that comes with managing asset tracking and software inventory tools.<\/p>"}},{"@type":"Question","name":"How long will it take to onboard all my staff?","acceptedAnswer":{"@type":"Answer","text":"<p>No two customers are alike, so your account manager can help evaluate your needs and suggest the training support to best suit your team. Whether it\u2019s regular calls, virtual training, self-paced recorded training, or on-site consultation, ECI can provide training delivery to ensure your team is up and running quickly.<\/p>"}},{"@type":"Question","name":"Can remote service technicians access e-automate information on their mobile device?","acceptedAnswer":{"@type":"Answer","text":"<p>MobileTech is native mobile app that keep service technicians connected to e-automate through their android or iOS mobile device.  With MobileTech, service technicians can update their service tickets, see all asset details, and check inventory counts in real time.<\/p>"}}]}