desk.com
Link authority for desk.com (registrable domain: desk.com) from the Common Crawl web graph: PageRank and harmonic centrality history since 2017, current scores, and the site's top backlink sources.
Web-graph authority (0-100)
Domain scores measure desk.com as a whole: every subdomain's links rolled up into one node of Common Crawl's domain-level web graph. Host scores measure the exact hostname desk.com. WWW scores cover the www variant of that hostname, which the graph tracks as its own entry since January 2026 (before that, www and bare host were merged). A big gap between domain and host usually means the domain's authority lives on other subdomains. PageRank is link-endorsement authority: how much weight the sites linking here carry themselves. Harmonic centrality measures reach: how close this site sits to the rest of the web when following links, which favors broadly connected sites over ones boosted by a few heavy linkers. All are normalized 0 to 100 within each crawl snapshot; a dash means that series does not exist for this site.
Homepage
What desk.com presents on its own homepage: the page title, description, and the social share markup it publishes. Pulled from https://desk.com.
| Title | Small Business Customer Service Software | Salesforce |
|---|---|
| Description | Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction. |
| OG Title | Small Business Customer Service Software |
| OG Description | Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction. |
| OG Site Name | Salesforce |
| Twitter Card | summary_large_image |
Social accounts and contact points
Where this site maintains a presence and every reachable route its homepage exposes: social accounts, contact pages, addresses, and content feeds.
| Phones | 18006649073 |
|---|
Structured data (JSON-LD)
The schema.org markup this homepage publishes: the machine-readable identity search engines and AI systems read. Types found: Product.
JSON-LD block (9,656 bytes)
{"@context":"https://schema.org","@type":"Product","@id":"https://www.salesforce.com/small-business/service/#Product","description":"Keep customers happy with a service solution that connects you with your customers. No matter where or when they need help.","name":"Small Business Customer Service Software","image":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/07/service-marquee-2.png","mainEntityOfPage":{"@type":"WebPage","@id":"https://www.salesforce.com/small-business/service/","url":"https://www.salesforce.com/small-business/service/","name":"Small Business Customer Service Software | Salesforce","description":"Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction.","datePublished":"2023-07-24","dateModified":"2026-06-30"},"offers":[{"@type":"Offer","@id":"https://www.salesforce.com/small-business/service/#Offer/StarterSuite","availability":"https://schema.org/InStock","name":"Starter Suite","description":"The smart CRM suite with sales, service, marketing – plus commerce and built-in AI.","url":"https://www.salesforce.com/small-business/free-trial/starter-suite-v2/?d=pb","priceSpecification":{"@type":"UnitPriceSpecification","price":25,"priceCurrency":"USD","billingDuration":"month","billingIncrement":"1"}},{"@type":"Offer","@id":"https://www.salesforce.com/small-business/service/#Offer/ProSuite","availability":"https://schema.org/InStock","name":"Pro Suite","description":"The flexible CRM suite with more automation and customization across sales, service, marketing, and commerce.","url":"https://www.salesforce.com/small-business/free-trial/prosuite/?d=pb","priceSpecification":{"@type":"UnitPriceSpecification","price":100,"priceCurrency":"USD","billingDuration":"month","billingIncrement":"1"}},{"@type":"Offer","@id":"https://www.salesforce.com/small-business/service/#Offer/ServiceEnterprise","availability":"https://schema.org/InStock","name":"Service Enterprise","description":"The CRM for service with built-in AI.","url":"https://www.salesforce.com/form/signup/freetrial-service-ee/?d=pb","priceSpecification":{"@type":"UnitPriceSpecification","price":175,"priceCurrency":"USD","billingDuration":"month","billingIncrement":"1"}},{"@type":"Offer","@id":"https://www.salesforce.com/small-business/service/#Offer/ServiceUnlimited","availability":"https://schema.org/InStock","name":"Service Unlimited","description":"The CRM for service with chat and 24/7 support.","url":"https://www.salesforce.com/form/signup/freetrial-service-ue/?d=pb","priceSpecification":{"@type":"UnitPriceSpecification","price":350,"priceCurrency":"USD","billingDuration":"month","billingIncrement":"1"}}],"review":[{"@type":"Review","author":{"@type":"Person","name":"Demetrios Barnes","jobTitle":"Co-Founder & COO, SmartRent"},"reviewBody":"Salesforce embodies that white-glove, hand-holding approach, and I think that’s extremely important for any company that’s trying to grow their business. Just having experts behind you, guiding you down those various paths, is invaluable."}],"subjectOf":{"@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is help desk software?","acceptedAnswer":{"@type":"Answer","text":"Help desk software powers the process and directs customers to where they need to go. It also allows help desk employees to methodically process and resolve service and support issues for internal or external customers through opening support tickets. It then routes and escalates those tickets as needed to help employees address customer concerns.Salesforce offers a help desk software built for small businesses that allows you to provide answers faster and deliver smarter service across any channel with Service Cloud. With Salesforce, get smart about support by automating redundant tasks to increase agent productivity, so your teams can get back to doing what they do best — helping customers. Unify your help desk with access to a 360-degree view of customer data across service, sales, and marketing. Provide your agents with a complete view of the customer so they can provide faster and more personalized support. Tailor your Service Cloud experience to meet the needs of your team. Configure your own workflows and customize consoles with the ease of drag and drop. Even connect with outside systems, such as Mailchimp, Dropbox, GetFeedback, and more. Access thousands of plug-and-play apps from the Salesforce AgentExchange."}},{"@type":"Question","name":"How to choose a help desk software for a small business?","acceptedAnswer":{"@type":"Answer","text":"When choosing a help desk software for a small business, consider factors such as ease of use, ticket management capabilities, integration options, scalability, and pricing. Look for a user-friendly solution that allows for efficient customer support, streamlined issue resolution, and effective collaboration between team members. Service Cloud offers a comprehensive help desk software that enables small businesses to deliver exceptional customer service, manage support tickets, and optimize their support operations."}},{"@type":"Question","name":"How can Service Cloud help my business increase loyalty, retention, and customer satisfaction?","acceptedAnswer":{"@type":"Answer","text":"When your customers have questions, your customer service team needs to be equipped to answer them quickly and easily. When your customer service is frictionless, customers are more likely to return to your product or service. Service Cloud gives agents the tools to deliver an outstanding customer experience, enabling them to work faster and more productively, which improves customer satisfaction and reduces costs. And with Service Cloud and Customer Communities, you can create a Self-Service community that allows customers to tap into the best information about your product, connect with peers, or contact a support agent when needed."}},{"@type":"Question","name":"How does Service Cloud increase agent productivity?","acceptedAnswer":{"@type":"Answer","text":"The Salesforce Console was designed with agent productivity in mind. With features such as email to case, skills-based routing, macros, and milestone tracking, Service Cloud gives agents the tools to quickly and efficiently respond to customers on any channel. Agents enjoy a streamlined, intuitive experience that gives them a 360-degree view of your customers, a comprehensive knowledge base, and access to company experts. It’s not just about your agents; your entire organization can glean insights from a case history or help provide technical expertise that answers a common service question.Insights about customer service issues can be shared and added to a knowledge base so that agents can help customers even faster. In addition to shortening case resolution time, this kind of connected service also makes agents happier. It all comes down to giving them the tools to do more for customers — which in turn drives customer loyalty and referrals."}},{"@type":"Question","name":"What is a self-service community and how can it help my business?","acceptedAnswer":{"@type":"Answer","text":"A Self-Service community is a customer portal that allows you to help customers help themselves. Delivering Self-Service means showcasing your knowledge base and offering case management to customers, so they can get answers to their questions anytime, on any device, from community content or peers. This allows your agents to focus on solving the most complex issues. And you can even create an internal Self-Service community for your employees to collaborate around content and business processes. With Service Cloud and Community Cloud, you can deliver a Self-Service community or customer portal that is an extension of your brand, while enabling agents to jump on the case when needed, so no question goes unanswered. Extend your support via a fully branded experience where customers — and employees — can tap into articles and discussions, and ask questions of other community members or agents with Service Cloud and Community Cloud."}},{"@type":"Question","name":"What reports and dashboards are available in Service Cloud?","acceptedAnswer":{"@type":"Answer","text":"With Salesforce’s customizable reports and dashboards, you can monitor your service metrics and track key performance indicators that are important to your business, whether it’s the customer satisfaction score or average handle time. Dashboards provide high-level visibility at a glance, and customizable reports let you drill down for detailed information on the performance of your customer engagement center, call center, or help desk. Creating your own reports and dashboards is a snap; there’s no need to wait for overloaded IT resources."}},{"@type":"Question","name":"What field service or mobile workforce solutions does Service Cloud provide?","acceptedAnswer":{"@type":"Answer","text":"Field Service is our Field Service management solution built on Service Cloud that provides your business with the essential tools to deliver a faster, smarter, and connected customer experience from the contact center to the field. Field Service Lightning lets your business create and track work orders, manage assets, schedule work intelligently, view and manage jobs in real time, and access and update information from any mobile device. With Field Service Lightning, you can transform the connected customer experience and equip your agents, dispatchers, and mobile employees with the tools they need to deliver powerful customer service anytime and anywhere."}}]}}Authority over time
Every Common Crawl web-graph release since 2017, roughly quarterly. The domain series goes back to 2017; Common Crawl only began publishing the host-level graph in 2020, so host lines start there. Click a legend entry to show or hide that line. Flat lines are normal for established sites; watch for sustained rises or drops, which track real gains or losses in who links here.
A note on www: through the end of 2025 the source web graph merged www and non-www hostnames into the bare name, so one host line covers both. Starting in January 2026 the graph splits them into separate entries, which is why www can carry its own scores going forward.
Backlink counts
Unique linking domains seen in Common Crawl's link graphs. This is a different dataset than the 0-100 authority scores above: these are raw counts, host-level for desk.com and domain-level for desk.com with all its subdomains combined. Common Crawl covers a large sample of the web, not all of it, so treat counts as comparable between sites rather than absolute totals.
Top backlinks in the domain graph
Common Crawl publishes two link graphs. The DOMAIN graph connects whole domains: every link from any page of one domain to any page of another. This table shows the highest-authority domains linking to desk.com (including its subdomains), ranked by the linker's PageRank. The table shows the top 1,000; the download carries the full stored list (up to 10,000 linkers) as JSON. Click a linker for its own site profile.
Top backlinks in the host graph
The HOST graph connects exact hostnames, so subdomains count separately. This table shows the highest-authority hosts linking to desk.com specifically, ranked by the linker's PageRank. The table shows the top 98; the download carries the full stored list (up to 10,000 linkers) as JSON. Click a linker for its own site profile.