computerbilities.com

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  "description": "Most Trusted & Reliable IT Company in North Carolina (NC). We find out the right IT issues and provide the necessary IT solutions to the small and medium business in all the triangle areas in NC.",
  "url": "https://www.computerbilities.com/",
  "telephone": "919-276-0282",
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "1300 SE Maynard Road, Suite 102",
    "addressLocality": "Cary, North Carolina",
    "addressRegion": "NC",
    "postalCode": "27511",
    "addressCountry": "US"
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    "longitude": -79.019302
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      "description": "The Computerbilities has an experience IT team to resolve all the IT issues of small and medium businesses in North Carolina. For over 30 years, Computerbilities has been a dependable IT company, delivering customized IT solutions for contracting, construction, architectural, and engineering businesses.",
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    "@type": "Question",
    "name": "Are New Hardware And Software Costs Covered Under Your Tech Support And Solution Plans?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate."
    }
  },{
    "@type": "Question",
    "name": "Are New Hardware And Software Installation Costs Covered Under Your Tech Support And Solution Plans?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our Tier Two Level clients; it is covered."
    }
  },{
    "@type": "Question",
    "name": "How Long Have You Been Providing Tech Support And Solutions In Raleigh, NC, To Businesses?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first client."
    }
  },{
    "@type": "Question",
    "name": "Do You Provide Tech Services And Support To Only Businesses In Raleigh?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "We provide tech support to businesses within a 40-mile radius of our office in Cary, NC."
    }
  },{
    "@type": "Question",
    "name": "Does It Cost More When We Have To Go Onsite To Businesses?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "No, we do not charge our signed clients any extra to come onsite."
    }
  },{
    "@type": "Question",
    "name": "I See That You Cost A Little More Than Other Tech Service Providers; Why Is That?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors."
    }
  },{
    "@type": "Question",
    "name": "Are Your Phones Answered Live?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers."
    }
  },{
    "@type": "Question",
    "name": "What Is Your Response Time?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our Platinum Level clients."
    }
  },{
    "@type": "Question",
    "name": "Do You Offer A Satisfaction Guarantee?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon."
    }
  },{
    "@type": "Question",
    "name": "Do You Call And Communicate With Internet Service Providers?",
    "acceptedAnswer": {
      "@type": "Answer",
      "text": "Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first."
    }
  }]
}