bodykore.com

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{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"How is the item shipped?","acceptedAnswer":{"@type":"Answer","text":"The item is palletized and shipped through LTL freight.  The unit come box or crated and unassembled."}},{"@type":"Question","name":"Can I pick up locally?","acceptedAnswer":{"@type":"Answer","text":"Yes, local pickup is allowed by appointment. Please visit our contact us page to see our warehouse locations."}},{"@type":"Question","name":"Does BodyKore offer free shipping?","acceptedAnswer":{"@type":"Answer","text":"Most of the items will require shipping fees unless noted otherwise. Our items are very large and heavy so shipping across the country does require some money but we work with the carriers and try to get the best prices available to pass on to the users."}},{"@type":"Question","name":"International Shipping","acceptedAnswer":{"@type":"Answer","text":"We can ship internationally but the prices will be determined on a case-by-case basis. Please contact [sales@bodykore.com](link) for pricing inquiries."}},{"@type":"Question","name":"If you notice damages after unboxing or are missing parts","acceptedAnswer":{"@type":"Answer","text":"1. Take photos of all damages, including the box/packaging. 2. Any damages during shipping or delivery must be reported within 5 days of delivery for claims to be filed. 3. Email the photos and any additional details to crystal@bodykore.com ."}},{"@type":"Question","name":"After Delivery","acceptedAnswer":{"@type":"Answer","text":"Instructions are included in your shipment. Installation videos can also be found here: https://bodykore.com/installation-videos/"}},{"@type":"Question","name":"During Delivery","acceptedAnswer":{"@type":"Answer","text":"Standard shipping includes curbside delivery to the end of your driveway. Please keep in mind that many of our products are very heavy and require two able-bodied individuals to move and unpack. If you notice damages at delivery: 1. Accept your shipment. 2. Note the damage on your proof of delivery/bill of lading. Write the number of boxes damaged and describe the damage (i.e: ripped carton, scratches, shrink wrap torn, etc.) Be as detailed as possible. 3. Take photos of all damages and signed proof of delivery/ bill of lading with damages noted. 4. Email the photos and any additional details to crystal@bodykore.com"}},{"@type":"Question","name":"How do I track my order?","acceptedAnswer":{"@type":"Answer","text":"Track your order by entering the PRO/tracking number on the carrier’s website.\nBefore delivery:-\nTracking information and a photo of your shipment will be emailed to you as soon as it is picked up from our warehouse. Any tracking updates, including an estimated delivery date, can be found on the freight carrier’s website using the tracking number. Once the shipment arrives at the local delivering terminal, they will contact you directly to schedule a delivery appointment. Watch our Order and Delivery videos for more details."}},{"@type":"Question","name":"Where can I try this out?","acceptedAnswer":{"@type":"Answer","text":"You can check our dealer locator for the closest location to you: https://www.bodykore.com/storeLocator"}},{"@type":"Question","name":"Do you install?","acceptedAnswer":{"@type":"Answer","text":"Yes, please check our dealer locator for the closest BodyKore retailer that can deliver and install the machine for you: https://www.bodykore.com/storeLocator"}},{"@type":"Question","name":"Do you limit order quantities?","acceptedAnswer":{"@type":"Answer","text":"No, we do not limit the number or items that you can purchase."}},{"@type":"Question","name":"I have a question about a specific product.","acceptedAnswer":{"@type":"Answer","text":"Please contact our sales team at [sales@bodykore.com](link) or 949-325-3088 x 101"}},{"@type":"Question","name":"How can I sign up to be notified when a product is back in stock?","acceptedAnswer":{"@type":"Answer","text":"You can email us at [sales@bodykore.com](link) and we will notify you when the item is back in stock"}},{"@type":"Question","name":"Do you accept pre-orders ?","acceptedAnswer":{"@type":"Answer","text":"If the items are not in stock then we do accept pre-orders."}},{"@type":"Question","name":"When will products be in stock ?","acceptedAnswer":{"@type":"Answer","text":"All of our products are in stock unless listed otherwise."}},{"@type":"Question","name":"How do I install products or packages ?","acceptedAnswer":{"@type":"Answer","text":"We provide installation instructions and videos on our equipment. Most of our equipment can be assembled without professional help but may require 2-3 persons to help support."}},{"@type":"Question","name":"Do you have discount codes available?","acceptedAnswer":{"@type":"Answer","text":"Please sign up for our newsletter and loyalty rewards program to receive exclusive offers with discount codes. Loyalty Program :- [https://bit.ly/3t0cOKW](link)"}},{"@type":"Question","name":"Do you have financing options?","acceptedAnswer":{"@type":"Answer","text":"Yes, you can visit our financing page here https://www.bodykore.com/finance"}},{"@type":"Question","name":"Does BodyKore products price match retailers ?","acceptedAnswer":{"@type":"Answer","text":"Unfortunately, we do not price match. Our prices are set as low as we can"}},{"@type":"Question","name":"Do we have a showroom ?","acceptedAnswer":{"@type":"Answer","text":"We have several showrooms nationwide and work with a network of dealers and distributors. Visit our distributor locator page to find your local showroom."}},{"@type":"Question","name":"How long does it take to receive my order?","acceptedAnswer":{"@type":"Answer","text":"Orders ship out of our California warehouse so freight times usually are within 3-14 days."}},{"@type":"Question","name":"Is the item in stock?","acceptedAnswer":{"@type":"Answer","text":"The item is in stock in our California warehouse unless stated Out of Stock ."}},{"@type":"Question","name":"I forgot to use my discount code. Can that be applied to my order?","acceptedAnswer":{"@type":"Answer","text":"Yes, we can refund you the discount within 30 days of the purchase."}},{"@type":"Question","name":"Can I have my order held until all the items I want are available in order to save on shipping?","acceptedAnswer":{"@type":"Answer","text":"Yes, we can hold your order up to 30 days."}},{"@type":"Question","name":"Can I cancel my order?asd asd asd","acceptedAnswer":{"@type":"Answer","text":"You can cancel your order as long as it hasn’t been shipped yet."}},{"@type":"Question","name":"When will my order ship?","acceptedAnswer":{"@type":"Answer","text":"Most items will ship within 3-5 business days from our facility. The actual transit time will depend on the courier but it’s generally between 7-10 business days nationwide."}},{"@type":"Question","name":"Can I get replacement parts for the machine?","acceptedAnswer":{"@type":"Answer","text":"Yes, parts are covered for 5 years under our warranty policy and after that they can be purchased through us.  You can find the parts list for your machine here: https://www.bodykore.com/spareParts"}},{"@type":"Question","name":"Where is my refund ?","acceptedAnswer":{"@type":"Answer","text":"Your refund will be processed after we inspect the item back in stock and verify that it is in the same condition as it was shipped."}},{"@type":"Question","name":"How do I return an item?","acceptedAnswer":{"@type":"Answer","text":"Please see our return policy here: [https://bodykore.com/terms-of-use/](link)"}},{"@type":"Question","name":"Where can I view your products locally?","acceptedAnswer":{"@type":"Answer","text":"You can visit our showroom in Garden Grove, CA. We also have a large network of dealers that can be found here: [https://bodykore.com/location-check/](link)"}},{"@type":"Question","name":"Where can I find reviews of your company and your products?","acceptedAnswer":{"@type":"Answer","text":"We are building up our review section but currently, they can find us here: Yelp, Google Business, BBB, Facebook, Instagram, LinkedIn, Tik Tok, Twitter, YouTube"}},{"@type":"Question","name":"Who is BodyKore? How long have you been in business?","acceptedAnswer":{"@type":"Answer","text":"Refer to About Us page. We will be building more videos/content here."}},{"@type":"Question","name":"Can you customize a package ?","acceptedAnswer":{"@type":"Answer","text":"All of our packages are fully customizable. If you don’t see an exact package, please contact us and we will put one together for you."}},{"@type":"Question","name":"How soon will I receive my order?","acceptedAnswer":{"@type":"Answer","text":"We carry a large stock of inventory so we generally ship orders out within 2-3 days from receiving. Shipments take 3-14 days to reach the destination after being picked up."}},{"@type":"Question","name":"How much space is needed for a package or machine ?","acceptedAnswer":{"@type":"Answer","text":"Our equipment is made with smaller footprints with taking space constraints into consideration. "}},{"@type":"Question","name":"How durable is your equipment ?","acceptedAnswer":{"@type":"Answer","text":"All of our equipment is commercial grade. We offer a 10-year warranty on our strength equipment, 5 years on the weights (bars, weights, dumbbells) and 2 years on our cardio line"}},{"@type":"Question","name":"Do you install the equipment ?","acceptedAnswer":{"@type":"Answer","text":"We do not install equipment unless it’s local to our warehouses (SoCal, NorCal, South Florida). We offer a 3rd party white glove delivery service at an additional cost. We also have a dealer network that sells equipment and installs. You can visit our dealer locator here: [https://bodykore.com/location-check/](link)"}},{"@type":"Question","name":"How much is shipping? How are things delivered ?","acceptedAnswer":{"@type":"Answer","text":"Shipping ranges from $100-$500 depending on the size of the items. We offer flat rate shipping nationwide on the equipment. Delivery is generally freight shipping with threshold delivery. White glove delivery can be added at an additional cost."}},{"@type":"Question","name":"Is the equipment hard to install ?","acceptedAnswer":{"@type":"Answer","text":"Not difficult to install. All the cables are pre-run and the machines bolt together. We have videos showing the installation process on the website: [https://bodykore.com/installation-videos/](link)"}}]}