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{"@context":"https://schema.org","@type":"FAQPage","@id":"https://www.aptean.com/en-US/solutions/erp/products/aptean-distribution-erp","mainEntity":[{"@type":"Question","name":"What mission-critical features for importers and distributors does your ERP include?","acceptedAnswer":{"@type":"Answer","text":"Aptean Distribution ERP is purpose-built for the specific challenges of consumer goods importers and distributors-not a generic ERP adapted for the category. Built-in capabilities that set it apart include: Fully integrated EDI that simplifies retailer compliance and strengthens trading partner relationships Chargeback management tools that help reduce the number of chargebacks incurred and recover erroneous charges before they erode margins High-volume DTC shipping tools , including Pick by Label functionality, that keep fulfillment accurate and efficient at scale Advanced analytics powered by Microsoft Power BI that surface profitability insights by customer, product and supplier Additionally, the solution meets GDPR and SOC compliance standards, so you can have confidence your business meets those high standards."}},{"@type":"Question","name":"How can I get the most out of Aptean Distribution ERP?","acceptedAnswer":{"@type":"Answer","text":"Beyond the core ERP, several advanced modules are available to extend its capabilities for specific operational needs: Shipment Manager automates high-volume DTC shipping decisions at scale. Carriers are automatically selected according to business rules, while rates are based on your settings and customer requirements. You have real-time rate comparison across all major carriers and full control over labels, return labels and freight charges. Mobile Sales Rep gives your field sales team real-time access to product pricing, specs and inventory levels from a tablet or laptop. Plus, it has a familiar shopping cart interface for entering orders on the spot. Both the rep and the customer receive instant order confirmation, no separate mobile app required. Supplier Production Monitoring provides visibility into third-party manufacturing operations—production status, quality assurance, shipping schedules, labeling requirements and retailer compliance mandates. A supplier portal lets vendors update status directly into your ERP, while rule-based alerts keep your team informed when things need attention. Aptean Pay is an ERP-integrated payment processing solution that replaces manual check processing with secure electronic payments, automates reconciliation and offers flexible options including merchant portals. It’s fully PCI-compliant, with tokenized security throughout. Additionally, transportation management solutions are available for businesses that need to optimize fleet or carrier management alongside their distribution operations."}},{"@type":"Question","name":"What deployment options does Aptean offer?","acceptedAnswer":{"@type":"Answer","text":"Our ERP software for consumer goods businesses is available in both cloud and on-premise deployments-but for most businesses, cloud is the right choice. It eliminates server maintenance, ensures automatic updates and gives your teams the flexibility to access the system from anywhere via desktop application or web browser. That reduces IT overhead and helps you get to go-live faster. On-premise deployment remains available for businesses with specific infrastructure, data sovereignty or integration requirements. Whichever model fits your situation, Aptean's implementation team will help you evaluate the options and configure the system to your operation's needs."}},{"@type":"Question","name":"What does implementation look like, and what support is available after go-live?","acceptedAnswer":{"@type":"Answer","text":"Implementation is handled by a dedicated team of distribution software specialists who configure the system to your specific workflows, manage data migration and ensure your team is trained before go-live. The process is structured and collaborative, with milestones aligned to your business's timeline and priorities. Once you're live, we remain there by your side. Our flexible support options ensure you have the ongoing assistance your business needs. We also provide regular process reviews or access to best practice guidance as your operation evolves. You’ll never need to rely on a third-party. Aptean has your back."}}]}

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